O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Huey Hefner
a month ago
I ve had better luck here than the other parts stores. I do most of my own mechanical work and find that they have quality parts and they get them in pretty quick

  Debbie Cesar
10 months ago
Sent my daughter and her friend to pick up a part for me. My husband talked to the associate and made sure he gave her the right part and that we had the price right. After we hung up the associate charged my daughter DOUBLE what he quoted. He told my husband $72.99 charged my daughter $130. DO NOT DO BUSINESS WITH GREENVILLE O'REILLY'S. SHADY AS CAN BE.

  Samantha Grummet
5 months ago
Been in twice recently. Service was ok. Prices are average.

  Nicholas Johnson
9 months ago
I went in to have my battery and alternator tested and the machine wasn't on the cables for 30 seconds and the manager tells me it's my voltage regulator. I go to the dealership that I bought the car from and it just a weak battery. What a joke. I used to go here all the time but not anymore.

  Danielle Harig
11 months ago
They ll tell you they will call when parts come in, then let you know after having to call them first, that tell you they will hold them. And then sell them while you re on your way, then promise discounts and not honor them because it s first come first serve. Terrible service.

  Katie Griffes
a year ago
Amazing costumer service!!! Patty went above and beyond helping me with what I needed and guiding me! Also Priscilla was amazing with helping too! They both even carried out my order to my car! A+++!!!

  andy karbo
a year ago
All 4 of the dudes working were screwing g off on their phones. I asked where a item was and was told "oh its probablysomewhere in isle 5". Expecting someone to show me where it was I look back only to see the person who was supposed to be helping screwing off on their phone again.After looking and not finding the item I requested help again to finally be shown where the item is.2 stars only for having the stuff I wanted in stock. Ended up purchasing elsewhere due to experence

  crayziechick2
9 months ago
Went in to get an olive filter for my riding mower. Was in and out with the part I needed in just a few minutes. Service was friendly as well.

  DJames Littell
10 months ago
these guys were super helpful and if it weren t for O Reilly, I would still be stuck in my driveway today!!

  Samantha Horton
4 years ago
Elizabeth and Wyatt were so helpful to me. We had a difficult time finding the parts I needed, and Wyatt was able to find them with no problem and was very knowledgeable (always reassuring). Elizabeth was quick to give me the service I needed and the parts, she was very efficient. Not to mention, they both were very welcoming and friendly! I had to come in the next day to exchange a part, and was greeted by Ryan. I was in and out in just munutes, and he was really helpful as well.

  Carly Vaitkevicius
3 years ago
We ordered some parts for my car online to be picked up in store (just some stuff for a brake job). When we arrived, we were told that the parts hadn't arrived, but would be in the next morning. Not a huge deal, but a little annoying as they told us the part would be there at 7:30 but forgot to mention they open at 8.However, the parts the next day weren't the right ones for my car, which we didn't notice until we got home. When we tried to exchange it, they did the same thing (ordered the wrong sized part even though my brother pointed to the correct part on their computer screen). It took three tries to get the correct part from them. Thankfully I was able to borrow someone else's car to get to work.Each time we were met with confusion by the employees. There was even one point where an employee told us he had been the one to speak with us on the phone, but we didn't call.My family used to love this place for its great service, but this past week was really not their week.

  Cathy Keller
5 months ago
If they don't have it they will find one of what I need

  Montgomery Beyer
7 years ago
A young lady who was not a counter attendant attempted to help me when her co-workers were busy. She handled my questions well and finally got one of her co-workers to help finish. She was extremely polite and for that reason alone I would go back---let alone the less expensive parts they sell.

  Jeff Langton
a year ago
I've had multiple great dealings with Patti in the past and today was no different!! Thanks for the headlight info on the Tundra. See you next time!!

  Amanda Ripley
5 years ago
So who doesn't drink beer working on cars? Came in with my friend with a torque converter.. had to use the bathroom. Their public restroom was clean they pulled up a picture of the part we brought in that we were trying to replace. They were both blue!!! Win win. Had fun, great customer service and bonus on the clean bathroom. Thanks Tayler.

  Lee Frisbie (Leeman)
2 years ago
Called late got the manager thought it was weird, found out later an employee quit. The last time that happened the store closed with a sign on the door, this time not the case thank you Scott for your sacrifice .Frisbie Auto appreciates you and the remaining crew

  Zachary Ackley
a year ago
Staff is knowledgeable fast and efficient. They can get a lot of hard to get parts that other places can't. I think they are Great

  Ron Williams
4 years ago
All in all it was ok, I might be hard on customer service reps, I spent EIGHTEEN (18) year's BACK IN THE DAY! I say back IN THE DAY cause it was different, people ain't being paid fair, barely surviving, why be motivated, loyal etc.But, the person who served me was knowledgeable, but I think could've been nicer, happierI will go back again 4sure

  dog 101 mazey
a year ago
Best staff around, always have what I need when other parts store have to order! Great value

  Lucas Ruge
a year ago
Great service. Always someone at the counter ready to help. Everyone here is very knowledgable, and kind.

  NickyJackpots
2 years ago
Not a fan I go there when other stores dont have what I need. Last three times no sale they didnt have chevy lug bolts for a standard rim . I snapped off a cpl and needed them that day, riding on 3 out of 5 !!! No luck the last time before that nope and the guy there told me he didnt know anything about cars!!! lol Dont waste time go to napa or auto zone just saying

  JenniferG
2 years ago
I have never felt so uncomfortable and unwelcome in a store. I went to the O'Reilly's in Greenville Mi seeking out a hub assembly for a trailer and all of the staff claimed they knew nothing about hub assemblies and had no interest in helping.

  Dave-Al Mingori
3 years ago
Would not buy from here again. Ordered parts twice, both wrong. Then would not give me the money I paid back. Only a couple dollars but it's the idea. If it had been more I would still be there.I would give them a negative rating if I could.

  Andre Sanford
a year ago
My usual go to for my automotive parts needs. Last battery made in USA, lasted 8 yrs, new battery, same brand but made in Turkey, will it last 8 yrs?

  Dennis B -Trains
a year ago
Always ready and helpful service whenever I stop in! Great place to get all your automotive needs, they seem to have a little of everything.

  Tim Schmitt
2 months ago
Always helpful team

  Riley Hale
a year ago
I would rate 6/5.Priscilla is fantastic. Going above and beyond. Working in 90� weather right over a hot engine. This is an example of why i choose O'Reilly over competitors.

  erlstn
4 years ago
Needed a front headlight...got a young guy named Wyatt. He guesses my make (easy) and year right away, then shows me my bulb options. He then says that O'Reilleys installs these for free, so we go out in the cold (16�) and he has it replaced in 10 mins. Wow! Could not have been better! Will be back for sure

  MrHershey & The Kisses
3 years ago
Customer service is always top notch. If they don't have what I need in stock, the order always comes in a timely manner. Best parts store in Greenville, hands down.

  Xander Loughin
2 years ago
Good store, I have to go there a lot so I'm sure they appreciate my business with them