NAPA Auto Parts
4.5 (111)
901 4 Mile Rd NW, Grand Rapids, MI 49544
(616) 784-0575
napaonline.com
Claimed
Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Laurie Hedgecock
3 months ago
Leaving work, yep, heavy snow on the windshield. Too heavy for the wipers, connectors snapped. Made it safely to the NAPA on 4 Mile. Kudos to Todd at NAPA, he got the right replacement and put them on .Well done and thank you!
Trace
5 months ago
Don t recommend they give u wrong parts and then have no sympathy and empathy to be accountable
Bradley Heers
6 months ago
Started at the A zone and of course didn't have what I needed, Napa had everything plus good advice.
Russell Hodder (Rusty)
2 years ago
Been going here since I was old enough to buy parts. Never had a bad experience here. Unlike many other parts stores, these guys always actually know what they're talking about which is great!
What do you think? (Todd)
a year ago
It's an auto parts store What else can you say They sell a lot of parts that are made in China very few that are made in USA why is that? Lots of rebranded dorman parts dorman means failure and I'm not kidding I replaced literally three dorman window regulators just to get one to work. It is not Napa's fault All parts stores have the same junk just at a different brand or look on the package. So ask the guy at the counter which parts come back more ask him if he's got a part that he would buy honestly and don't ask the guy that's 18 years old he hasn't fixed enough things to know which is right and will last I know this is not the comment they wanted me to put down here but what else can you say about a parts store they're all the same doesn't matter what the name is on the building They have the same parts in a different box made by the same company kind of like buying a box fan at store each store has the same box fan but it has a different names clip to the front of it everything is that way.
Marco Pavano
3 years ago
Josh was very professional and knowledgeable. Helped me get the right part and the tools to replace it. Store was clean and stocked. Recommend NAPA on 4 Mile and Alpine
Gerry Lerch
6 years ago
NAPA is great, this store is HORRIBLE! With 5 people in line, 2 workers at the counter help one guy, while the third worker pulls his breakfast out from under the counter and disappears into the back. Drive a few miles north and go to NAPA in Sparta, those guys are great.
Sam Mtchell
5 years ago
Stopped in yesterday after work to buy a couple of lug nuts and a bolt for my Jeep.He went outside to ensure they were the correct ones.Josh was very, kind, helpful and patient and even took the time to teach me how to put those damned air cans of refrigerant in my Jeep.I then got to discover that my a/c compressor does actually work and Josh saved me $150 which I was quoted, to take it into a shop. Thank you for your time !Napa, this man deserves a raise !!!!
Charlie Lerch
4 years ago
Surprised the desk worker when I said I needed a 74 mm 15 flute socket for a standard ratchet for an oil change. Astounded him when I showed a picture, he confirmed that was the necessary tool, and they had it in stock. (Entirely odd request for a niche part, I do not begrudge said worker)10/10 Would flabbergast again.
Ken Knight
a year ago
Very helpful and friendly staff. Store was clean!
Corey O'Brien
4 years ago
Who doesn't love a Napa well educated people always have the part it's just a great place to get good parts and it's a One Stop Shop store
Mike Shelley
3 years ago
Had the parts I needed and a good price. Friendly staff, Josh was very helpful
Maria Sobol
6 years ago
The employee here was very helpful. I needed a fuse and she helped me sort through all of them to find the right one.
Will Van
7 years ago
Todd runs this place great if you're looking for real parts or a little bit of knowledge go see them
Josh Drost
7 years ago
Napa is the best. I have e saved so much money buying parts from Napa and installing them myself as compared to going to a auto repair shop.
Angelica Jackson
5 years ago
Great customer service. Ready to help rain, shine or snow. Friendly, courteous staff. Clean and safe.
Marc Cody
4 years ago
The only part store I go to. The parts are excellent and the staff know what they are talking about and want you to succeed in your repairs the first time.
Donald Smith
4 years ago
I've been dealing with them for nearly 50 years. They are pros. Always helpful.
scott sinkler
5 years ago
Had exactly what I needed for a reasonable price. Great customer service
Pete Lehmann
7 years ago
Excellent parts store , always go above and beyond to find the right parts . Knowledge by manager is fantastic.
Joshua Davis
7 years ago
Amazing place to get parts, with employees that have the "Napa know how" to get the right part for my car to continue to run
David Girolami
3 years ago
Great service. Bucket sale saved me a few dollars as well.
Kate R
2 years ago
We were in a hurry to get a battery and they were incredibly patient and helpful.
Willington Bagaga
6 years ago
Had a good experience here. Nothing to complain about. Got my part,
Tom Homrich
3 years ago
Great assistance just the kind of business I enjoy.
Rick and Brenda Becker
6 years ago
Knowledgeable staff who will work with you to figure things our or ask someone for help.
Robert Piersma
5 years ago
Always has the parts I need. Or can get them in a timely fashion.
Steve Griegelis
5 years ago
Great parts store love the options available for online purchases
Kristy Katcha
5 years ago
The sales associates are very helpful and friendly.
Chris S
4 years ago
NAPA full synthetic oil and filter deal is awesome