Grand Rapids Motorcar

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Eric Thompson
a month ago
I had our Land Cruiser in for repair and Christina and the crew were great. Pricing was accurate, everything was explained in detail even included a video from the tech showing me EXACTLY what the problem was and how to fix it. I was provided with a loaner car as the repair was big and they need a few days. Every element of the experience was exceptional. Quality, communication, and pricing were great. I cant imagine going anywhere else.

  Scott Jackson
3 months ago
GR Motorcar cares for the maintenance on all our vehicles. Just had the normal maintenance & oil changes done. Excellent service by Cody the Service Writer and Sam the Technician. We highly recommend GR Motorcar for your service needs.

  Megan Turner Wolenberg
3 months ago
We've been going to GR Motor Car for years. They provide honest, fairly priced, quality work and are super consultative and answer any and all questions.

  Alexander Seitz
8 months ago
They were wonderful. They squeezed me in without an appointment, evaluated the problem quickly, fixed it right up and the price was way lower than I expected. They were so nice and professional. I'm new in the area and really needed a car garage I could trust. Looks like I've found it.

  Andria Tyler
11 months ago
Every one greets you with humble respect and kindness! An exceptional place for all your vehicle service needs. Special shoutout to the owner Tom for having fair pricing! Also to employee Cody for being thorough and diligent. Overall the entire staff is great!

  Sharon Averhart
7 months ago
From the initial phone call to when I picked up my car, the service was impeccable. I was kept informed throughout the process. I would definitely recommend Grand Rapids Motorcar.

  Shayne Underwood
11 months ago
Best service ever. Very Detailed explanation of all the work that was needed PRIOR to the work. Followup during the process and then a final check before the car was turned over. Christina was amazing.

  Mario Passera
a year ago
Just got my 65 Mustang back from them, and Scott and the team at GR Motorcar got her running smoothly and powerfully for the first time since I've had her. I cannot begin to express how grateful my wife and I are for the time, care, and skill that was put into fixing her, as well as for the EXCEPTIONAL customer service details that really stand out at this place. I have no idea why there is just one Google review on here right now... I swear before we went here there were tons of reviews, all good ones, so maybe something weird happened with their profile on Google? Anyway, I'd recommend this place to anyone in an instant. Great mechanics you can trust are so hard to find.

  Ron Petersen
10 months ago
Specialize in Euro CarsVery friendly, Family owned businessIn my opinion, avoid the dealer and come here instead. They have 3 year, 30,000 mile warranty on repairs.Land Rover, BMW, Mercedes, Jaguar, etc. Also work on domestic cars.I saw them putting a whole new engine and transmission in a Mercedes sedan. And doing a full timing chain job on an older Range Rover.I spoke with Cody and Steve. Very professional. I will update once I've had more services done in the future.

  Prentis Hearn
9 months ago
Cody and Sam are always courteous and professional. Sam may very well be the best mechanic in the State, his thorough knowledge with attention to detail and outstanding customer service is second to none.

  Curtis Henshaw
a year ago
I worked with Christina and she walked me through every step of the way to getting our daughter's car diagnosed and fixed. Extremely friendly staff, and went the extra mile to keep us informed. Will definitely use them again.

  Alli Jo
10 months ago
If you want a place that is detail oriented and super friendly come here. This amazing staff helped me with an unfortunate situation with a used car that I bought with another dealership. They were super understanding and helpful during my stressful situation!

  Llewellyn Tilma (Llew)
7 months ago
This is an excellent shop to bring your vehicle. They will not over sell you or tell you that something needs to be fixed unless it actually needs to be replaced.

  mark reed
7 months ago
Fast, friendly, reliable service. You guys seem to go the extra mile and your work is trustworthy...

  C B
a year ago
Willing to work with customer to find best solution. Thoroughness of reports. Very personal service. Very customer oriented.

  Kyle Keller
a year ago
Only place I trust to look after my vehicles. Better rates, customer service and quality of service than any dealership.

  timothy castiglia
8 months ago
Always friendly and more than efficient. My cars have never run better.

  Jim Forshee
8 months ago
Completely transparent and not trying to "up sell" the servicing!

  Jim Gaskell
11 months ago
They take pride in what they do and they get it done right the first time.

  Scott Hanmer
a year ago
Staff and service are outstanding, attentive and great communication.

  chris sheldon
a year ago
Personalized caring interactions, timely communications, quality work, good value

  Michael Lambert (Bert)
a year ago
Fantastic staff. Mechanics are top notch.

  Valerie D
7 months ago
They were prompt with scheduling and the repair.

  Brian Bernt
8 months ago
Great service and freindly staff!!

  Mersad Ceric
11 months ago
Amazing service and communication.

  Adam Vincent
8 months ago
fantastic staff.