Glass Doctor of Grand Rapids, MI

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Adam Gravelyn
5 days ago
Jennifer called me right away to set up an appointment to get my glass installed right as soon as she received it. It was also earlier then expected which worked out great!!

  emily gendrikovs
4 months ago
My 4 year old broke our large picture window recently. Originally we took the frame out to try to repair it ourselves, but it was far too big to fit into any of our vehicles. We reached out to several companies, but we were not impressed by their lack of timeliness or high estimates. Glass doctor was very accommodating AND affordable compared to other options. They ended up fixing 4 broken windows in our 100+ year old house. They did the one my 4 year old broke with a clear laminated safety glass because that window has always scared me with my feral children. Everyone who I came into contact with through Glass Doctor seemed very kind and professional. If you need glass replaced in old style windows, this is who I recommend. If we ever have a window break again, I will gladly have them do it.

  Shay Lowe
3 weeks ago
Christian served my auto glass need, he did an awesome professional job, great guy!On time, prompt _ready explained everything to me..You're in good hands with the glass doctor.=)

  Anna Kornoelje
6 months ago
Very quick and easy scheduling with a phone call. Best price I found after contacting a few places. It started raining just as the contractor arrived so they rescheduled for the next morning. Fast service at my home and a nice person installing the windshield. Definitely recommend.

  Hannah Vander Ark
4 months ago
They came to just do an estimate and were able to fix it in less than an hour right then! The front door looks like nothing was ever damaged. Highly recommend!

  Andy Morris
3 years ago
Very upfront and friendly. Ran into a problem with there being too much rust under the windshield to reseal correctly. As hard as the news was, their tech Dave took the time to explain why, and didn't just put it back in and waste my money. I got the rust repaired, and they worked with the body shop to come back and finish the job. Thanks for doing the right thing. I'd call them back anytime.

  Mike D
4 months ago
Great price..great service..very happy with Glass Doctor. They went above and beyond to get glass repaired. I highly recommend them.

  Joey Banuelos
3 years ago
I am so impressed with these guys! I called in and explained the window panel replacement I needed on two of my windows on my home and they asked for the measurements and gave me a quote over the phone. When they got to my house, I was not surprised by any additional charges, they were spot on with the quote! The installers were SUPER NICE and since my house is almost 100 years old, it was not that easy but they took care of it and did a great job! I will use them again for any window glass replacement andService: Glass installation

  Daniasia Wilder
2 weeks ago
Can To My House And Got The Job Done. They Did A Really Great Job ! Would Call Them Again.

  Zach Ebsch
5 months ago
Team was very prompt and responsive. The installation process was seamless. I would recommend them for any damages window repairs.

  Ashlee
2 months ago
Quick to quote, quick to fix the needed repair. Kind folks all around. Definitely recommend!

  Nathan Miller
8 months ago
I drive a 2017 jeep wrangler unlimited. 4 door. They're are notorious for the windshield cracking. Must be a jeep thing. I personally haven't ever had to replace it........ I guess I'm one of the fortunate ones. Every time I get gas I wash my windshield. When I noticed it I didn't hesitate to give a call. At first I was trying to get a hold of safelight auto glass. Put safelight auto glass and the glass doctor ended up popping up. Never had to deal with this situation before. So I gave them a call. Lady answered the phone and was courteous and friendly. She said it would more than likely be covered by the insurance company. If it was truly just a stone chip, not a cracked windshield. Insurance was gladly able to cover it for me and I didn't have to pay anything out of pocket for it as well. So I highly recommend this place.

  Anons1 Sefcik
2 years ago
Took my Son's Rare Bug Collection Here because the glass casing broke, They took extra care in replacing the glass without harm to any of the Insects, which is very hard to do, Reasonable rates and done in a quick fashion. Great Company, Will be taking my Very Large Mirror there next week to get fixed. This Company is Awesome.

  Michael W
a month ago
Great service and quality . Did a window and shower door- look amazing

  Melissa Berry
a year ago
I needed a window repair after someone had attempted to break into my car. This company had the kindest staff, Ann was amazing and went out of her way to help me. They come right to you and for a great price. I would definitely recommend!

  Dave Boughton
3 months ago
Great job & customer service. Highly recommend to fix all your glass problems!

  R Betlej
4 months ago
Windows were installed efficiently and cleanly. Installers were polite and provided all information requested.

  Denise Karsen
4 months ago
We had a great experience with the glass doctor. I would highly recommend them!

  Nick Kolar
4 months ago
Easy process. Fair pricing. Will use Glass Doctor for future glass needs.

  Jeremy Weller
a year ago
Called all over the place, couldn t find anyone to answer the phone or provide service completion any sooner than 8-10 weeks. Glass Doctor answered right away, sent an estimator the same day and work was completed in less than 15 business days (their original quote). All for a very fair and reasonable price. They were awesome in every way.

  Lisa Emerson
a year ago
I shattered my windshield on Thursday. The Glass Doctor was able get my car in the same day and had the windshield replaced by 8 the next morning. Wonderful service! Highly recommended.

  Stephanie M
a year ago
I shattered the rear windshield of my truck moving some brush and branches. I called at 1:30 PM on a Saturday afternoon to schedule repair and they had it replaced before 3 pm on Monday for $100 cheaper (and 2 days earlier) than the national competition. Extremely friendly and helpful service, from customer service to the technician, and they will be my first call, should this ever happen again!

  Kiala Crawford
2 years ago
I have used Glass Doctor for window replacements at my home and repairs to my windshield. Outside of their amazing work - their customer service is extremely TOP TIER! From the representatives in the office to the techs that come out to do the installation/ repair PHENOMENAL customer service! Makes me happy to do business with a company who treats their customers so well and who deliver quality service to go along with it!

  Nancee Kipen
6 months ago
they were very punctual and professional, did great work and cleaned up after selves

  Emily Darling
2 years ago
Called about having a shattered car window replaced. They were luckily able to fit me in right away, accurately quote me a price, and the service was done in about an hour once the technician arrived. The window looks great! Everyone was very helpful and professional. I would definitely use Glass Doctor again.

  Nicole Gomez
3 years ago
Glass Doctor was very quick with coming out to get measurements for a quote, getting us the quote, and then quick to install. When I called them to proceed with the quote, they even said we can be out there in an hour to install! Great service and would HIGHLY recommend them.Service: Glass installationService: Glass installation

  Terry Seely
9 months ago
The install went very smoothly. A small hiccup on the type of glass that had to be installed at time of order. Wasn t a big issue and they waived the install fee.

  Justin VanPaemel
2 years ago
Glass Doctor was great. They were quick to respond and did an excellent job replacing glass panes in our house that had begun to look worn from a broken seal. They look like brand new again at a fraction of the cost of new windows. Would highly recommend and choose again

  Cal Dozeman
6 days ago
Service and response times were excellent!

  David
2 years ago
I had two insulated window panels replaced (one broken, the other fogged over). Sure, I paid more than if I did it myself, but these guys were 100% professionals. The service was totally worth the price. When they showed up, it look them about an hour to replace both windows, and they cleaned up after themselves.My only real complaint, is that all my other windows look filthy in comparison. They could have at least had a dog run their nose across the new glass or something.Here's a photo of my dog that broke the window.