Cascade Cars Sales and Service

4.7 (66)

  607 Leonard St NW, Grand Rapids, MI 49504
  (616) 454-9928
  cascadecarsgr.com
  Claimed

Auto repair shop Used car dealer Car repair and maintenance service Mechanic

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Heather Vane
3 weeks ago
I came here because of a recommendation and, wow, I'm so glad I did! Mark not only helped me find a good fit for my needs but he made the whole process enjoyable. He was receptive and open to my many questions. Was never pushy and I liked his sense of humor. No schmoozing, just talked with me like a human and not $ signs.I also appreciated his honesty. That checked out great when I took the car I wanted to my mechanic during a test drive. No surprises! I've had the car a week now and absolutely love it!Assuming Mark will see this, thank you so incredibly much, not only for helping me but how you helped me. I've never run into a car dealer like you. I can confidently recommend people to you. Thank Jeff [for readers, mechanic for the lot] for telling me pros/cons on different vehicles too, will you? Thanks again, you are an absolute gem! <3

  Matthew Scott
3 months ago
Great experience with Mark, Josh, and their mechanic buying a vehicle and trading in my old one. Very friendly, honest, patient, fair pricing, kept the lights on for me when I stopped in near closing time, and even took care of a couple issues with the car that I hadn t noticed prior to purchasing that popped up soon after. Great service, great people, can t recommend them more. And if you happen to catch Mark and they re not too busy, ask him about the Dutch meat clerk joke.

  Kulia Grimsley
6 months ago
I had an amazing experience buying my first car off a lot here. Josh was very knowledgeable and patient in walking me through process. He let me take my time and never made me feel pressured into a sale. After a run of bad luck through private sellers, it was amazing to meet such trustworthy and honest people. They gave me a great price on my trade in. My new car needed some minor repairs and they really went above and beyond to ensure it was in excellent condition. New car runs like a dream! I'm so thankful to have had their help in every step of the process and I highly recommend them to anyone looking to purchase.

  Delaney Carlson
10 months ago
Walked onto this lot an hour before close, and was able to leave with a car in excellent condition! Mark was super friendly, and paitent. Even stayed open after hours to ensure we could leave that day with a new car. He offered to trade in our old one, and hauled it away for us. Mark's kindness made our car search stress free. We were very lucky to find such an honest car lot in a pinch. I highly recommend cascade cars sales and service to my family and friends. Thank you so much for your above standard service!

  Brandy Gallop
3 weeks ago
Great experience! Staff was very professional. Would highly recommend for purchases and/or repairs.

  Christina S
7 months ago
Mark and Josh were amazing in assisting with the vehicle I wanted to purchase. Nothing wrong with vehicle and great pricing. I definitely recommend shopping at Cascade Cars.

  Juleya Rose
11 months ago
I ve recently purchased a vehicle here & the sales & service was the best. Mark and his staff are very funny & very friendly. I m 19 years old & they was very patient with me when it came to purchasing my first car. 10/10

  Diego Pignanessi
2 years ago
These guys are amazing people they sold me a 10 Ford Escape and I absolutely loved the process they were so kind they threw in a new battery and a warranty great people great cars and deals

  Julia Escobar
a year ago
I came to cascade cars hoping I would get the opportunity for a shot at a new vehicle. My old car was barely hanging on and thank goodness for cascade cars and Mark for helping me and giving me that chance! He was wonderful and super funny the whole time. Definitely recommend coming to cascade cars!

  Stacey Hamilton
4 years ago
I love both Josh and Mark! Amazing people who truly care about putting you in a safe and reliable vehicle. He gave me a really great price on my Nissan Rogue. Even my bank that financed me was impressed on the price! Also, when I had an issue that wasn't foreseen about two weeks after I bought it, they fixed it... no hassles! I would definitely recommend if you are looking for a vehicle to check them out!

  Chuck Rawsthorne
4 years ago
This, by far, was one of the most friendly, helpful, and honest places I have every gone to for used cars. I have done quite a bit of shopping over the years for vehicles (personal, kids, friends) and this was the most enjoyable experience I have ever had. In fact, I had been to 7 in the last two weeks! Mark (the salesman I worked with and owner) was open and honest about the condition of the truck we bought (which was in excellent condition with a few small flaws which was not much for a 2005), worked with me since I had to travel from an hour away to look at this for a relative of mine, and was a blessing to talk to and work with. No high pressure, no dishonesty, no trying to "hide" things about the vehicle, just great communication and integrity.

  Alex Potter
4 years ago
I bought my current vehicle from here back in November. It was my first time buying a car at a dealer and Josh and his father made it as painless a process as possible. They are both very kind and helpful, I knew what I was looking for and they gave me a fair trade in value for my old vehicle. I highly recommend stopping by on your search!

  Damion Horton
5 months ago
Very nice people and flexible with me on the price. Honest people as well.

  Daniel Carlson
4 years ago
Josh was a great person with whom to work. We had a very specific vehicle we needed for our situation. He went out of his way looking, and found us a wonderful vehicle. He and Mark are honest, kind, and willing to help in any way they can. They also have an in-house mechanic who is very knowledgeable, helpful, and kind. Thank you to both of you for your help and gracious support!

  IanLenelle Macleod
5 years ago
Great service! They found us a van with in our price range and it fits our family perfectly!

  Dennis Slagel
3 years ago
Mark made our experience fantastic. We purchased a 2015 Altima from him on 5-11-20. A couple of days later we noticed a couple of issues with the car. I called Mark and they went out of their way to fix the car. If you are looking for a car stop by you won't be disappointed. These are GREAT PEOPLE TO DEAL WITH.

  Shirley Jennings
6 years ago
I have bought my last 3 cars from Mark. One of the most honest guys you will ever meet. I would recommend Mark or his son any day of the week. Takes time to explain things. Has given me estimates and when it came in at a lower price let me know, this Company is above board and true to there word.

  Roger Taylor
3 years ago
In the days of the ongoing Covid crisis my wife and I found we we had more cars than we needed. We ultimately sold our car to Mark and couldn't be happier. This Father and son operation impressed me, it was like going back in time to the day when long term businesses were pillars of the community. I'm originally from Kalamazoo, it brings back memories of buying cars at Bud and Doug Walters. Good folks running a good business. I'll be a return customer.

  Denise Rogers
3 years ago
I could not be happier with the van that I bought from Cascade cars. They went out of their way to make me happy. They're honest and respectful car dealers. I would also like to mention Jeff the mechanic he does very good work

  Jessica Baker
6 years ago
They're very helpful getting me a vehicle that I really like and that was within my budget. Super kind-even staying late so I could get my van without having to wait another day. If you're looking for a car... come here first!!! No pressure or crazy sales tactics, just kind helpful people

  Mia Austin
7 years ago
I went to this Car Lot with my Sister 3 year's ago. I didn't get out her car. Due to Not looking to purchase a vehicle. The Owner came out to meet me. He said "I have a Car just for You!". He took my arm and brought me to a 2002 Camry!. It was Sleek Looking. Tented Window's, All White 4-Door. I was Bought, Line, Hook, And Sinker. It has a Great Motor. Never Breaks Down. And whenever I needed Service's Mark would Fix my Car. Or refer me to the Proper People to get my car fixed. They at Cascade Motors are like Family to Me. Yes I Refer Only Good, Sound, Friend's & Family to Mark. And the Referral Incentive is Out of This World!. Get up Now and go pick out Your New/Used Vehicle from Cascade Motors, They Honestly Care About You and Your Family!!!!!!

  Leo Pellot
2 years ago
Mark and Josh are great they don't just try to take money from anyone they make sure you don't overextend your finances. The mechanic Jeff really knows his stuff and will have you back on the road in no time.

  jason hale
2 years ago
Jeff is a top of the line, honest, experienced mechanic. And an even better person. Been dealing with him for close to 20 years and he has never disappointed once. Cant say enough good about him.

  Zoe Sousley
6 years ago
Very friendly group. As a private company, they don't push for the big sales and are willing to work with you as a customer. Ery patient with me and my wife (first time buyers), and strightforward about prices- no surprise fees- and vehicle conditions.

  Alena Bleeker
4 years ago
I had a great experience with them! I had someone run into the side of my drivers door so I couldn t open it and they fixed it and it looks and works good as new and were fast with it! I would definitely recommend them!

  Tonya Marie Cavasos
a year ago
These people are trash I regret buying a car from them had nothing but problems since I bought it payed 9000 for something that s parked in my yard they lie to your face and oviiously ado not care of your a single mother with kids because I asked the owner several times before I payed cash if the car was good and they said yes they took advantage of me with my child worse experience I ve ever had I will never go back to this place

  Shawn Gaskin
4 years ago
Great place to buy a vehicle! Mark was super to work with and bought a great used car at an honest price. Will definitely shop again at Cascade Cars. Thanks Mark!

  Shanel Chaney
2 years ago
Thought they was good honest ppl Mark Sold me they junk I ve been have this 2013 avenger for 2weeks I have to get a jump everyday control arm rotted out the heat went out 3 days after then To found out there is a transmission leak Jeff claimed he fixed and didn t and a number of other problems Thanks !

  Quin
5 years ago
Great place. I brought a 2009 Nissan Sentra from Cascade and it was a good process handled by great people. The car is great and I appreciate the service. Thank you.

  Killian Lynam
a month ago
Dependable and worth every penny

  Opening Hours

Monday 7 AM-5 PM
Tuesday 7 AM-5 PM
Wednesday 7 AM-5 PM
Thursday 7 AM-5 PM
Friday 9 AM-5 PM
Saturday Closed
Sunday Closed

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