Car Center
4.7 (186)
1917 Division Ave S, Grand Rapids, MI 49507
(616) 245-8007
carcentermi.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Abby Koroma
a month ago
Oh my goodness I cannot say enough good things about this place! Above-and-beyond friendly and professional, offered me coffee while I waited (not for long though!), very clean and well-designed office, and did a fantastic and timely job. They took care of all my insurance details and kept me updated with the status of our vehicle s repair. They have all our future business, and I would highly recommend them to anyone.
Joel Penny
2 days ago
Excellent customer service. Great communication. The repair on my vehicle made it look like it was a brand new car. I highly recommend Car Crnter Burton Heights.
Haley Weesies
a month ago
I had a great experience at Car Center! The repairs were done more quickly than I expected, and communication was done very professionally. They answered all my questions and treated me with respect (which means a lot from a woman at a car repair place!!).
Jimmie Floyd III
2 weeks ago
My wife brought our Lincoln in to have it looked at. The guys took care of the issue asap. There was some loose trim on the body and they fixed it as it needed clips. They are amazing and fast!!! Highly recommend.
Taylor Nemecek
2 months ago
Banged up my Cadillac pretty bad and had to have the fender, bumper, headlight and skid plate all replaced and repainted. Dan and the guys did a wonderful job, I almost didn't recognize my own car when I pulled in to get it. Everyone was very friendly and very professional. I hope I won't need any more work done, but if I do I'm probably going back to them!
Louis Berube
a month ago
Great guys, everyone is friendly and helpful in all aspects. Car looks brand new. Communication is great with a call twice a week updating you where your car is along the repair process.
Matt Boes
a month ago
Car Center did a fantastic job returning my car to new after a side crash. They made the entire process and communication with insurance easy. Thank you!
Joseph Boutell
a month ago
They are the only place I bring my vehicles to. I am always very satisfied for the care they take in customer satisfaction and the final product after repairs are completed. I highly recommend Car Center.
Linda
3 months ago
They kept me updated on my cars progress throughout. That was wonderful to know what was going on. And when my car was ready, they made sure to call me so I didn t have to go another day with a rental. Great company.
Jennifer Brougham
a year ago
Excellent experience. Knowledgeable and friendly team, great workmanship, and good communications throughout the repair process. Car Center was the auto body repair facility recommended by my insurance company and I highly recommend! Top notch business.Services: Painting, Body & TrimServices: Painting, Body & Trim
amandeep singh
4 months ago
I decided to go with this shop because I wanted to support a small business. But my overall experience wasn't the best for few reasons. First my car returned much later than promised, I understand they had to order additional part but even with that being considered it took much longer and every time I called they would come up with new excuses, DISHONEST STAFF. Upon receiving my car I found new scratches on fender that were never there and rear bumper had some scratches which they promised to fix but still waiting for repairs after Three months. DON'T RECOMMEND this business to anyone.Update: I agree your shop provided me vehicle and I had it just for one day only because after you failed to deliver on your words. Regarding scratches I have been expecting your call for over 3 months now I even reached out myself about the issue but I am done with your lies and excuses. If you are still interested to fix those scratches feel free to contact me.
Claudia Boerigter
6 months ago
This is the best experience that I have had with a car repair. The staff is extremely friendly and Knowle gable. They communicated the work being done to my car in a way that I could easily understand and the process was very transparent. My repair had a delay, but they were upfront about the fact that it was taking longer than they expected because they wanted to ensure the overall quality and longevity of my car.I've had many bad experiences with mechanics speaking to me in a demeaning or deceitful manner. It's remarkable how much easier a car repair can be when you're not worried that the wool is being pulled over your eyes.
Marcela Chapov
5 months ago
Great customer service and very professional. They keep you informed of the status and what it's been done. They finished the work even before and the car was returned cleaned
Isaac Covarrubias
2 months ago
The work was top notch and the truck look like the day it came out of the dealership. I will be going back in the future and family and friends are talking about going to you after looking at my vehicle.
P Gant
5 months ago
All I can say is, If u Ever need Any Repairs done to ur car, and done Exceptionally Well, go to Car Cntr. At (1971 Division), this Shop does Awesome Work, And U'll Always Want them Again They're Great!!!!
Cheryle Flores
a year ago
They were amazing and were fast friendly and very professional! I ll be there every time for my needs if I get in another accidentServices: Painting, Electrical, Body & TrimServices: Painting, Electrical, Body & Trim
Michael Dickerson
5 months ago
Brought my 2017 camry in for repairs. They were fast, honest, and I got my car back a week early! They were great, from start to finish! 10 stars if I could!
Jeffrey Williams
3 weeks ago
It's a awesome place that really takes care of my car when I need it.Nice job.
Camille J
2 weeks ago
Great work awesome customer service I d strongly recommend
Chad Wiles
2 months ago
Very friendly staff good place to get car fix and they are cool people
T curry
5 months ago
Second time coming to this body shop, I won't go nowhere else compared to other body shops i been to, Always satisfied with them Very clean, Friendly staff, Made a appt got in and out less then a week.Services: Painting, Body & TrimServices: Painting, Body & Trim
Beth Ledesma
a year ago
I had an amazing experience with Car Care of Burton Heights. They had excellent communication with both my insurance company and me. They were thorough and went through everything with me in great detail. The finished product exceeded my expectations.Service: Body & TrimService: Body & Trim
Dorothy E Rhodes
2 months ago
I ve used this auto body shop for years, even it when it back in the 80s still the same good work
Peter Quakkelaar
5 months ago
Car Center Burton Heights was very easy to do business with and they did a great job repairing my Traverse
Brenda Overstreet
a year ago
I've used Care Care for my body work three times through my insurance. They're work is excellent and they even repaired an area on my car as an extra service without charging my insurance. They finished on time and kept me informed through text messages. I know how hard it is to trust mechanics so I would not lead you wrong. They are professional. All facts!!!Service: Painting
Lorellys Edwards
a year ago
They did an amazing job wirh my 2004 Buick Rainier front bumper, they even power washed the inside of the vehicle, when I was given the truck back it looked it like I had just bought it from the dealer!!!! Will definitely recommend.
Rhonda Hulbert
a year ago
I was referred to Car Center by mu insurance company when the shops I typically used were months out. Car Center got my car in and out in a very timely manner and I was thrilled with my bi-weekly text updates. Staff was always friendly and helpful and the work was great. I would definitely use them again and have referred others to them already.Services: Painting, Body & Trim
Marte Smith
3 months ago
Great work, good communication and done as expected. I highly favor their service.
J Ross
11 months ago
Car/deer accident .boo! They restored my car to dealership new! Took for ever for Honda to deliver an electronic part but once it came in installed within a few hours. My car is good-to-go!!
John Hepp
2 years ago
I was so impressed with everything at Car Center. I had an accident in early December and was being told by other local body shops that they wouldn t be able to even get my car in until (at least) January. I called Car Center and they were able to get my car in AND totally repaired in less than 3 weeks! Brandon and the rest of the staff were communicative, honest, and incredibly professional throughout the process. I couldn t be happier or more satisfied with the service I received here; I d give more than 5 stars if possible!Service: Body & Trim