B & D Auto Sales and Service
4.6 (130)
1947 Alpine Ave NW, Grand Rapids, MI 49504
(616) 361-8614
bdautos.com
Claimed
Service options
- In-store shopping
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
E Lip
2 months ago
We needed a new car, haven't bought a car in years. We looked at a few different dealerships. B&D was different. David didn't pressure us at all when we showed interest. He was extremely informative, helpful, and patient. We felt very comfortable buying from B&D. It was a great experience. Would definitely recommend coming here for you next vehicle purchase.
Stacy Koslek
2 months ago
I would recommend B&D to all my friends and family members (at least the ones I like). Quality vehicles...I think I purchased just my most favorite everyday driver from them! Honda Pilot. Reasonable prices, no pressure, great cars, amazing follow up, and friendly service. Hard to find good service like this nowadays. Thanks Dave!
Brian Schilt (Brian5078)
8 months ago
Excellent experience! The vehicle was in mint condition. David was exceptional with patience and knowledge to make the purchase with ease. Excellent dealership for vehicle purchases. Drove vehicle 600 miles to get back home, was an excellent performing vehicle. My daughter has it now, and I can rest easy she's safe in it. I also purchased the 3 month service plan, very reasonable. I would buy from again. Thank you!
Terry K
2 months ago
Dave at B&D was great to work with. Zero pressure, didn't make you feel like he was rushing through paperwork to get to the next person, and he and the team were more than willing to address the couple of small things we had concerns about on the vehicle we purchased. B&D has a really nice selection of clean and affordable rides and my wife and I are glad we went there.
Daniel Mark Courts
2 months ago
I had a great experience purchasing a vehicle from B&D!David was great to deal with, and he is the main reason I purchased the vehicle there.Thank you David!
Maddie Archer
5 months ago
I had a really great experience working with B & D Auto to buy my car. David was very helpful with answering all questions I had and the whole process never felt rushed or pressured. Would recommend to anyone looking for a car in the GR area!
Jon Hayes
6 months ago
I recently purchased a used 2014 Honda CRV EX-L from Dave at B&D Auto. It's a great vehicle. After driving it a few days, I later noticed a slight shimmer and mentioned it to Dave. He had me bring the vehicle back to assess the issue. He found a couple of leaks around the fill valves on two of the new tires which were a manufacturer defect. He fixed them and made sure they were all balanced and also rotated them. He also ended up replacing the both front CV Axels at no extra charge. He also put $20 of gas in the tank. He was not obligated to do any of that since I did not purchase a warranty. He wanted to make it right and absorbed the extra cost. He cares and wants to sell the best used vehicles possible to make his customers happy. This is the 3rd used Honda CR-V EX-L I've purchased from Dave. I plan to buy another from him when the time comes. I highly recommend buying from B&D Auto Sales and Service. Thank You Dave and Mark!
abby cushway
3 months ago
Enjoyed working with B&D auto. Really prompt service. I was in and out with a vehicle within an hour or so. They make the stressful process of buying a new vehicle super easy and painless.
Legendary Gast
6 months ago
Awesome company with great people here, bought a car from them a few weeks ago. They let me test drive it, and even allowed me to bring it to my mechanic to inspect. I definitely recommend as they have a family friendly atmosphere here.
Jason Shelton
8 months ago
Great interaction overall. They re a smaller dealer but they offer quality vehicles at a fair price. I never felt like I was being sold during the conversations. They also didn t try to upsell me on unnecessary and additional warranties or coverages that large dealers do during the signing. All document and license fees were in line or less then the other 9+ dealers I met with. I didn t always hear what I wanted but they were honest and fair.
Brittany Wheaton
11 months ago
Got out 2021 Subaru Ascent here for a great price! They are super friendly and professional and it was great to help out a small GR business. Would definitely go to them again! They even gave us a discount on installing a hitch on the new cars bumper.
Mandie Zinger
10 months ago
Recently we bought a 2016 Infiniti QX50 from B&D. After visiting several used car dealerships, B&D stands out. Mark is very knowledgeable and both he and Dave are genuine and best of all, not pushy. They don t hover over you like other sales people, which I can t stand. The cars are well maintained and the establishment is nice. It has a friendly vibe. Don t waste your time anywhere else, these are the people you want to deal with! Thanks Mark & Dave!
Abigail Sawdon
6 months ago
Bought my first car here and it was a great experience! They are very nice and helpful. They made buying my first car an easy and pleasant experience!
Kevan Scarbnick
a year ago
B & D is great place to buy a new to you vehicle or to get service work done. I've been taking my vehicles here for several years and have never had a problem. Dave and his team have always given me honest advice, great service and fair prices. They even have loaners or are willing to offer you a ride if a loaner isn't available.
A Scott
a year ago
Very well kept establishment. Owner (David) seemed very genuine. I had a bad experience with another used car dealer and I had expressed my concern. David is a good business man. I had a new air filter and cabin filter installed before I even looked at car!! Its the little things that make a difference. A decent warranty and I drove away a happy new used car owner. Thanks David, I'll be seeing you again!!
Jeremy
a year ago
I did not end up buying a car from B&D (they didn't end up having exactly what I was looking for) but I wanted to share what a great experience it was working with them. They are super kind, no pressure at all, and clearly very honest and straightforward. David explained details about the current market, and clearly understands the mechanics of cars inside and out. I would not hesitate to return to B&D and hope to do business with them in the future, and will certainly recommend them to anyone that I know looking for a car.
Vince Palermo
11 months ago
After over a year of owning this car, I want to thank B&D Auto for selling me a clean, beautiful Lincoln. Other than regular maintenance, I have had no major issues with this vehicle. Would recommend.
Tyler Grose
3 months ago
Such a great experience here, awesome staff. Super helpful in the car buying experience, would recommend to anyone!
Amy Sherwin
a year ago
Thanks to B & D Auto Sales staff for helping with our recent used car purchase. We were very pleased with the honest input, friendly customer service, efficient sales and the opportunity to support a local, small business. We will happily return again and recommend to others.
Kevin Allen Group
2 years ago
My second vehicle from B & D. Straight forward, no bull, got a great vehicle at a decent price. Always nice working with Dave and the gang!
Noe Gonzalez
a year ago
I bought a car from B&D not too long ago it was a great price and the car was in good condition I ve had no major problems with the car. As soon as the engine light came on I called them and they took care of me very well. I will definitely be looking to doing business with them again and taking my car to them for any future repairs they work very well with people and it was amazing to see how well they helped out when a problem came up!
Daimen Alexis Parden
7 months ago
Completely incompetent, guy with the skinny head at the front desk told me to come back the next day to talk to Dave about fixing and possible purchase of my vehicle, came back he wasnt there, came back again for them to tell me they dont have the tools to work on my car, and they dont work on vw cars. Like why do i have to drive to you 3 times for you to tell me "we're not interested in working on your car" . Bunch of racist jokes
Bethany VanOeffelen
3 years ago
I can t speak for their service department but sales was a delight to work with. I just bought a Subaru Legacy here and Dave was extremely knowledgeable, answered every little question and concern I had, I never felt pressured and he was up front about all costs, and even stayed 2 hours after closing to get loan approval and finish paperwork. I am very happy and will definitely go back to them for service but I feel confident my new vehicle won t need anything done for a while. Dave was professional, courteous, and respectful every step of the way and I would absolutely come back here again.
Jordan Norman
a year ago
Can't recommend enough. I bought warranty coverage with my CR-V and had some issues come up with it recently. Mark and the rest of the B&D team has gone above and beyond for me in working with the warranty company and Honda to get this fix covered and resolved. They have also continually kept me informed throughout the process. Thank you!
Benjamin
3 years ago
Very integral, family owned and operated outfit. Truly represent what a used vehicle and service shop should be.We were hesitant to purchase a company work vehicle from another town (came up from Kalamazoo) but the price was perfect. Staff was honest and transparent with everything. Brought the vehicle to our local mechanic after purchase to verify everything was in good working condition as well as the repairs that B&D performed. He reported it was in great operating order and everything the service shop stated was serviced/replaced had indeed been done and done well with quality parts. Strongly recommend if you need either service work done or looking for a new to you vehicle.
Michael
2 years ago
I purchased a vehicle from B and D auto sales. The car has been amazing! I also purchased a warranty through them when buying my vehicle. If any repairs I needed I take it to them and they take excellent care of me. Great service all around and a great group of guys!Thank you very kindly for everything guys.
Akiem Harshman
2 years ago
Our car buying experience was made great by David! He was very helpful, friendly and straightforward. He helped through the whole process, and made sure we were well taken care of! After buying our vehicle we had an oil leak and the team here took care of it and got us back on the road quickly!
Brian
7 years ago
I had a great experience with B&D Auto Sales. Dave Sr. and Dave Jr. were both very friendly and helpful, and they made things so easy. I got an awesome car for a great price. Their entire inventory is top quality for a very fair price, and they do a great job offering the best deals out there! Take the time to check them out, you'll definitely be glad you did. I'd recommend them to anyone!
Reggie LaGrand
a year ago
Bought my car recently from B & D and love it! David & Mark, Thank you so much for your time, patience and great customer service. I appreciated the follow up call after I picked up the car as well.
Chloe Lesterhouse
a year ago
David sold me a car and the next week the check engine light came on and was having some issues, after reaching out they fixed the car for me in less than 24hrs with no warranty. Definitely would recommend going to David for your next vehicle purchase