Auto Glass Now

4.9 (706)

  2221 Alpine Ave NW #2, Grand Rapids, MI 49544
  (616) 365-5219
  autoglassnow.com
  Claimed

Auto glass shop

Service options

  • Online estimates

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Denzel Williams
3 months ago
Gonna start by saying DO NOT come here with a trailer if you don't know what you're doing, especially in the winter. Truck got broken into and i drove over 700 miles without a window and came here straight after my delivery. Great, helpful and professional guys. Thank you!

  Jessica Brandt
2 months ago
Top tier service. This place has great customer service. Best price and comes to you at no additional charge. I called this morning and they came to me within 2 hours. Ryan was our serviceman, he did an excellent job and was very kind. He was a pleasure to work with. Highly recommend this company for all your glass repair needs.

  Devin D.P. Pickens
9 months ago
Good, professional service! Great customer service and arrived at least 10 minutes early. My service tech that came out explained exactly what the process was, and had my windshield installed within an hour. Their prices are very reasonable! The service van he drove was also clean, and was not an eye sore parked in my driveway. I recommend using this company if you need any window or mirror repair! Thank you Orion Auto Glass!!!Service: Auto windshield repair

  Lindsey Johnson
a year ago
I would tell anyone to use Orion over any Glass repair shop! They were great at communicating, easy to schedule with and the guy who put in my windshield let me watch and he explained the process they have to put in new windshields. He was super nice and I learned a lot too! Orion is AWESOME!Service: Auto windshield repairService: Auto windshield repair

  Alexa Hall
4 months ago
Dale was a huge help today replacing my windshield. He was very personable, on time and completed the replacement quickly - I had multiple issues with the previous window replacement I got through a different company so he made sure to fix everything he could and provided all the necessary information to take note of the issues caused by the previous company. The cost was the best from 4 quotes I received from other local shops, they were able to schedule me the soonest, and the windshield replacement was done in the parking lot of my workplace! I could not recommend this company enough!

  Lucas Greer
a month ago
Showed up a little late, but over all great service! Got the work done fast, and answered all of my questions. Definitely better than paying an insurance deductible!

  Kristina Berens
4 months ago
I recently had my windshield replaced. Everything was smooth sailing, from the customer service to the technician who did the installation. Sarah in the office was amazing by helping me make the insurance claim & updating me when my windshield was complete. I always use Orion & advise all my family and friends to use their services.

  Rich Dyer
a month ago
The scheduling was easy and they sent a tech out the next day, he was friendly and professional and replaced my window in an hour. The cost was very competitive to other quotes.

  Steven Lehmkuhle
5 months ago
Had used Orion Glass Repair for the first time last year for a full windshield replacement. Had exceptional service and the technician went above and beyond. I noticed a chip and had a technician out next day and also experience another great experience with their mobile technician (Pat). Will always recommend them! Keep up the great customer support.Service: Auto windshield repair

  Charleen Dunn
4 months ago
Fast, friendly service! I had a stone chip in my windshield and after the repair it was barely visible. They took care of the insurance details; I just had to verify a couple of things. Will definitely use their services again if necessary.

  Pamela Foster
5 months ago
Orion Auto Glass was outstanding to work with from the first phone call to successful installation and calibration of my beautiful new windshield at my home all on the same day! They also coordinated with my insurance company and took care of the billing details. I highly recommend!!Service: Auto windshield replacementService: Auto windshield replacement

  Kimberly Floyd
a month ago
Greg, called ahead of time, he was very friendly and did a good job. I would recommend Orion Auto Glass to anyone I know that would need the service.

  Hannah Marshall
a month ago
I bought a new car that had two small chips in the windshield, which the sellers said had been filled. I didn't want to just take their word for it, so I stopped by Orion Auto Glass. They were kind enough to take a look, free of charge. The chips were indeed filled, but if I ever need auto glass work in the future, I'll be coming here!

  Carole Haney
a month ago
Had my wind shield changed. Aaron was very professional and friendly. He worked hard and did a great job. He did not waste time. Thank you Aaron

  Amanda Crozier
5 months ago
Kyle did an amazing job! After trying to work with another company for a month, I contacted Orion and they came to replace my windshield a day and a half later. The service and communication was amazing!

  Leah A
2 months ago
We use them for windshield replacement all the time. Our installer Greg is excellent and so is Patrick. They were so informative and personable. We will continue to use them in the future.

  Neil Hanson
4 weeks ago
They came to my work to repair a stone chip in the windshield, didn't want to go through my insurance, was 99 dollars and you can't see where it was unless you look really close. Great job!

  Laurel Schantz
11 months ago
The technician was prompt, polite and fast. He did a great job and cleaned up all the shattered glass inside the car. I d definitely recommend this business if you need auto glass replaced.Service: Auto rear window replacementService: Auto rear window replacement

  Debra Williams
a month ago
I feel really good about the window you all replaced I especially like the idea of you coming to me and doing the repair. When ever any one ask for a glass repair or replacement, Orion glass is all I have to say.

  Maggie Ann
a month ago
I went to the shop to have my glass replaced because it was an extra $50 for them to come to my house it took about an hour and everything went great their prices are reasonable too

  Debbie Sees
a month ago
Very nice and polite young man installed my new windshield. Excellent job I have no complaints.

  Anna Vaughn
a month ago
My windshield was replaced a day after I called to report a cracked windshield. They were on time and the process was completed quickly.

  Brice Butgereit
5 months ago
Even though they were a little behind on time getting to me, the replacement was performed quickly and efficiently, installer was very friendly and courteous.

  Abby Koroma
5 months ago
The cheapest quote and excellent and convenient service! I loved that they came to us, and our repair man was professional and amiable.

  Mike Hambley
a month ago
They did a great job on the windshield and didn't leave a mess. They also put the service sticker that was on the bad windshield to the new windshield. First time I seen that.

  James Barna
11 months ago
Glad we found this company! We have used a company from our town in the past and they couldn't work with our schedule for a windshield replacement so I found Orion Auto Glass online. They were able to get two of our vehicles done two days after calling. Everything went very smooth from me calling and them getting our insurance on the line so that was all taken care of to them being prompt and friendly. I would highly recommend, they did a great job!Service: Auto windshield replacement

  Evelin Rodas
3 months ago
Aaron was fast and provided after care instructions, I love the attention to detail including a small jeep sticker on my windshield love it !

  Lisa Schra
8 months ago
Orion Glass did a great job. Their customer service team was outstanding and did a great job communicating when I could expect the technician. There was an issue on the day that I was scheduled which meant that the technician couldn t come that day. But the team let me know about it and could slot me in for the next day. The technician was friendly, knowledgeable and had 15 years of experience.Service: Auto windshield replacement

  Ashley Cole
3 months ago
Friendly, quick, efficient. Answered any questions I had. My windshield and a pillars were left clean no excess urethane. No dirt or debris.

  Casey Kuhn
7 months ago
I made two trips there. The first time they had the wrong windshield. The second time they couldn't finish the job by calibrating because they didn't have the right software. Both things could have been determined in advance, saving me hours. That said, they are very nice.

  Opening Hours

Monday 8 AM-6 PM
Tuesday 8 AM-6 PM
Wednesday 8 AM-6 PM
Thursday 8 AM-6 PM
Friday 8 AM-6 PM
Saturday Closed
Sunday Closed

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