Terrace Bay Hotel

Reviews

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  Jamie Beaver
a month ago
We recently booked the Terrace Bay Hotel for my daughters wedding. I'm not sure where to begin with how professional, organized & amazing they were. The banquet hall is beautiful and needs minimal decorating to personalize it for your event. The waitstaff was on top of it all night long with clean up, drinks and making sure the reception ran smoothly. Everyone raved about how awesome the food was! The event planner Mitch Taylor was extremely helpful in the planning process and quick to respond to any questions. And it was so convenient for our guests to be able to stay right at the hotel.Rooms: Beautifully remodeled spacious rooms, looking forward for the new addition to open up!Food & drinks: The Freshwater Tavern has become one our favorite places to eat locally. Everything on the menu is delicious, flavorful, well planned out meals with a great presentation. And so many dishes are GLUTEN FREE! Which is very hard to find in our city. Their craft cocktails are also absolutely amazing, I love the candied fruits that come with them. So high class, and worth the price.

  Scott Lucy Henning
3 months ago
The staff is amazing. Chelsea at the front desk was so nice, helpful, and made sure that we had everything we needed! The rooms were beautiful and comfortable. And the amenities were awesome! The sauna, hot tub, and pool were great!! This is a definite must stay if in the area!! Amazing staff, awesome rooms, incredible views, and overall a great, comfortable and welcoming place to stayRooms: The rooms are spacious and comfortable. The beds are comfortable, and provide a great night sleep!! The bathrooms are clean and stocked well with towels, and are very clean!!!Safety: The rooms have deadbolts, and all the other doors and windows lock. I felt totally safe and secure walking around, and exploring.Food & drinks: The restaurant had great food and drinks, the prime rib was spectacular!! The service was excellent!!

  Michelle Alba
3 months ago
Absolutely stunning views of the lake. The hotel is currently being upgraded in certain areas, and it looks amazing! The coffee shop there was convenient and wonderful. The pool was relaxing and a dip in the hot tub wrapped up our night. I wish the sauna was in working order, but overall, we were so pleased to stay there. I'll be visiting again in the future!

  Corprine Robinson
a month ago
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  Susanna Rickman
a month ago
Excellent stay! Don't let the outdatedness of the outside scare you off. This was a gorgeous hotel inside. The rooms are newly remodeled. The staff were amazing, very helpful, super friendly and appeared to genuinely love their jobs!Rooms: Newly updated and gorgeous!Food & drinks: The hotel restaurant was amazing! The service was great, the view was gorgeous, and the food was very yummy!

  Mildred Roth
2 weeks ago
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  Beth Casady
3 months ago
This is a renovated hotel and nice to see. Nicely redone with a modern touch. Bed was wonderful. We rented a lake facing suite and I was a little disappointed that it faces an unused parking area and the trash bins. We stayed two nights and could hear staff rolling bins of garbage all the time. The other big comment is that there was not a closet in either of the rooms or a place to hang coats or clothing other than an apparatus that you can hang items off of (3 long at most) with only two hangers on it. Also found dirty wash cloth on bedroom floor that had been left there- ugh. If you book, stay in the rooms and ask for a high floor with a lake view .. and some hangers! I am sure they are nice. The bar and restaurant is refreshing, decent food and the reason why we stayed down there for the New Years holiday.

  Marilyn Opdyke
5 months ago
We had a water view king room. View was spectacular including moonlight at night and sunrise in the morning. Plenty of space. It was November so too cold to sit on the balcony, but the wall was all windows, so we got the views without it. The only reason I gave the room a 4 instead of a 5 was the linens. Scratchy and rough. Had to cover the pillow with clothes to have it not scratch my face. And the bathtub/shower could have used a handrail/bar for safety. Food was outstanding at the restaurant!Food & drinks: We had dinner at the restaurant at the hotel. Large room and great menu. It would have a beautiful view, but we ate after dark. I had yellow fin tuna with green beans and lemon rice. Perfection! And good-sized portions. My husband had the Thai red curry with shrimp and scallops. He ate every bite! Not too spicy but a great lingering delight in the mouth. We were both very pleased!

  Kelsey Kippert
2 months ago
We had a wonderful experience. Special shout out to the cleaning crew at Terrace Bay! We had three young children who were all sick. When we returned Saturday night from ice fishing you could tell the cleaning staff went above and beyond. Washed our suppie cups, folded our kids bedding, organized diapers. I don t know that this is a standard. But as a mom of sick children, on a trip out of town, coming back after a long day to such a clean environment took so much work off my shoulders. Your staff are clearly passionate about making sure your guest have a good experience. Thank you is an understatement!

  Lynn Westlund
5 months ago
We were very satisfied with Terrace Bay overall. The restoration and expansion will make this lakeside retreat an even better experience. The staff is exceptional, shout out to MaryAnn(front reception) and Nick(restaurant service). Their hospitality and assistance was outstanding. The food and spirits in the restaurant were excellent with every bite and sip. We had passed by this hotel earlier on a trip through the UP and decided to return for a weekend getaway. So glad we did.

  Ron Lahner
4 months ago
The renovations are amazingly beautiful and classy and the rooms are wonderful. Highly recommended. Dining room has a beautiful view over the water and very good food. No full breakfast available onsite but the coffee bar serves typical coffee bar breakfast fare. We loved our stay.Rooms: Large, beautiful decor and lighting, wonderful linens.Noteworthy details: The photo montages throughout the complex are gorgeous.

  Stephanie Davis Taylor
5 months ago
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  Tom McGarry
6 months ago
Very surprised at my parking lot view room when I arrived. Placed us right next to the construction side of the building. I have a wonderful view of dumpsters and construction debris. The highway is about 100 yards from the building and the road noise is outstanding to listen to at night.The menu for the fresh water tavern is available within your room via scan code, and offers a variety of food. I've never paid $20 for a hamburger and probably wont.A word of advice to those booking a room here. The desk clerk reassured me that there is an option for parking lot view (why) or a water view. I did not see the option when I booked as they only had the one king bed room left. Don't make that mistake.On another note. This is not a handicap user friendly place. Plan on walking or wheelchairing it some distance. Haven't found an elevator or lift yet....Walkability: It's a long walk to get around here.

  Nicholaus Lambert
5 months ago
Had another great weekend at Terrace Bay. The staff is very friendly and helpful. Beautiful view from the lake view rooms. The room was very clean and upkept. The steak dinner in the restaurant was one of the best I ever had! Only things I could fault were a fitted sheet that wouldn't stay on and the tap water has an odor. Still the best hotel in Esky by far!

  Frannercakes
2 months ago
The suite we stayed in did not have a door between the bedroom and other space, never thought to ask if there was even a door. No privacy from the others staying on the other side of the suite. Also did not verify if breakfast was offered, it is not. However the coffee shop is there to sell you something.Rooms: The rooms have been significantly updated over the past few years.

  dave beavan (Direwolf342)
4 months ago
Mid-week, middle of December 2 day visit to the Escanaba area. No moonlight but alas no geminid meteorites. Beautiful weather. Definitely the off season as there were no crowds but most places in Escanaba and Gladstone were open.The hotel is in the process of being updated. It looked a bit rough from the outside but our room was very nice and updated. The hot water baseboard heat was delightful, no loud fans! Our room had a balcony and faced the lake. We had a fine view. The sound of lake ice tinkling as it hit the shore was the background music as we tried in vain to observe meteorites.Walkability: Not walkable at all.

  Jodi Heard
4 months ago
Rooms were nice and clean- we had a great lake view. My two main concerns:1. Due to well water that stinks, we had to buy bottled water in the lobby. I bought 6 bottles total. First night- I charged to my room. The next afternoon- I bought two more bottles, and asked if I could pay cash for the previous two- and the two I was buying that afternoon. Asked for the charges to be removed- so there was no additional charge to my card. They said no problem. Finally, bought 2 additional bottles Saturday night at approximately 11 pm, and paid cash for them. Sunday morning- the 6 dollar charge still appeared on my card. I called to have it removed. They said they only see 4 purchases, and only had cash for of those. Six dollars is not much- but I cannot believe that they simply didn't remove the charge. I should have never paid cash without a receipt- but I trusted them. Bad business practice to not simply remove the charge. If they have a desk camera- they would be able to look back and see those transactions.2. Bar closed before 10 pm on Saturday- because "they need at least 6 people in there to stay open" . Again- bad for customers. We had a group of people who wanted to join- lost some decent money that evening.

  Jim Jensen
6 months ago
The rooms were very nice and new. The restaurant had good service and the food was good, we had the tuna fillet and it was a large portion with rice and vegetables. The outside of the building was in repair and very outdated and the hot tub was not operational, the pool was very cloudy so we were not able to use them. This was disappointing as I specifically looked for these amenities. Overall it was a good experience but it would have been nice if they were more forward on what was really happening at the hotel.

  J Button
4 months ago
Terrace Bay Hotel: Escape the ordinary and discover the perfect blend of relaxation and stunning Lake Michigan vistas. Relax in sparkling clean rooms with picture-perfect lake views, while friendly staff welcomes you with warm smiles and insider tips. Let the lake's serenity wash away your worries and rediscover the simple joys of life.Noteworthy details: Beautiful little town.

  keir
6 months ago
Came up here for my cousins wedding yesterday. We came up and checked in on Friday afternoon and checked out this morning. Our ENTIRE experience was wonderful!!! We requested extra soaps and such because we had 2 adults and 3 kids and they responded so quickly and brought them right down to our room. A HUGE bag of them!!! The employee as are so awesome!!! My kids LOVED the pool!!! The workers at Bigby were amazing!!! We didn t get the chance to eat at the tavern inside but it smelled delicious!!! We will definitely be back!!!

  PeteandBarb De Vries
6 months ago
Great location with fantastic views across the Bay. Not very well set up for handicapped access. New wing may alleviate that problem.. Room floor was wearing out and needed attention. We were missing a piece of furniture and it was replaced immediately, great service with a genuine smile. Highly recommend your stay at Terrace Bay.

  Dee McDonald
6 months ago
Stayed here for a wedding. Room was beautiful...BUT...there is thee brightest light on the balcony, even with the shades pulled, the room was like daylight all night. Called desk and they said it had to be on for safety. Well then put a curtain up that we can pull to block the light. Some people actually like to sleep in the dark. Bed was hard and pillows sucked. Was clean, and beautifully decorated, but since we were only in our room to sleep, it was very disappointing for the money

  Roy Nason
3 months ago
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  Kathleen Coval
5 months ago
The staff was friendly and helpful. It was great to have a Bixby coffee in the lobby for breakfast. The restaurant in the hotel had some of the best food that we have had in sometime. Especially loved the cheese curds.Nearby activities: There are lots of nearby outdoor activities. Beautiful forest with paths and beaches with wonderful sunrises.

  Terry Ohan
5 months ago
If you re ever in this area, stay here. We stayed in a remodeled room and were very pleased. The restaurant was very good and the coffee place onsite was excellent. The staff was exceptional and super attentive.We loved our stay here.Rooms: Clean and modern

  shannon corcoran
5 months ago
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  Megan Wallenfang
4 months ago
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  Judy Kincaid
6 months ago
I love this hotel and I like to stay there when I visit family and friends in Escanaba, Michigan. It is more expensive than all the other hotels in that area, especially if you pay extra to have a view of the lake from your room. I think it is worth it most of the time. The rooms are clean, there is a beautiful view, the staff is friendly, and there are things to do. They have a pool, hot tub, sauna, bikes to borrow, and kayaks. There is no free breakfast, but you can go to a very overpriced coffee shop. The drive through for the busy coffee shop goes right in front of the hotel check-in. I am hoping the renavations will change this because it is only a matter of time before someone gets run over. Even though it is not perfect, I usually have a wonderful time. I did not have a good stay this time. I just wanted to visit my grandkids and then relax. I asked if the hot tub and pool were in working order when I booked the room. I was told yes, but this was a mistake. The hot tub was being worked on and they were waiting for a part. I was very disappointed. I asked if the new construction would be loud. I was told they are mostly working inside and I would not be able to hear it. They were doing very, very loud work not far from my room. Taking a nap was out of the question. I told the front desk staff and I was given an apology and a very small discount. (5 percent) I would not recommend staying at this hotel until the renovations are complete. On a nice summer day when there is no construction, it will be great.

  H1 Video Hoops
2 months ago
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  Mark Hebert
3 weeks ago
I regularly stay here for work. It s a nice hotel on the lake with a nice restaurant. I always do a king suite with a great view of the lake.Rooms: Nice. Above standard. New tower opening. I stay in an older, updated part. Clean.Nearby activities: Escanaba and Gladstone both offer a lot of activities for the outdoors person. Restaurants and shopping in Escanaba.Safety: No safety concerns.Walkability: Not walkable.Food & drinks: Coffee shop and restaurant/bar on site.