Jim Wernig, INC.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  John Lovelace
a week ago
Was able to pull right in and got the service needed in a very quick fashion. Oil change and tire rotation in less than 30 minutes. Remarkable!

  Carol Dollan
a month ago
The technicians were friendly, professional and thorough. I didn't need an appointment, but, also did not wait long for an oil change. The whole experience was very good.

  Cheryl Weeman
a month ago
They did a great job on my oil change and rotating my tires!! The guys in that depth are always nice and the guy in charge even helped me snyc my phone for me, I was so thankful for his help!!

  Shannon Davis
a month ago
We had a very good experience. Our salesman Randy went above and beyond to find our perfect car. Everyone was very professional and did their jobs well.

  Michelle Kaszubowski
2 months ago
Wonderful experience as soon as we walked through the door! No pressure and got me in my new Trax fast ! Casey did an amazing job!

  Mike B
3 weeks ago
Used my pre-paid maintenance plan for my oil change and tire rotation. Seems like the mechanics had to jump through a lot of hoops to receive payment through the maintenance plan resulting in a longer than normal waitime.

  Beth Anne Piehl
4 months ago
I love this dealership. Even though there are dealerships closer to me, I purchased my car at Jim Wernig and will continue to do so in the future because of their staff. Whenever I've had an issue come up with my car (twice), they have been prompt and gotten it right in to fix. I trust them and they are my go-to. Purchasing my new Tahoe was also a great experience there, in 2021. I had sent emails to a few dealerships in my area that I was looking for a new Tahoe, and they were the first to reply and got my business. Some others never even replied.

  Kelli Dubie
2 months ago
I was very impressed with the young men that serviced my car. They were very polite and professional!

  Susan Goga
4 months ago
I can t begin to express how happy my experience with Jim Wernig Chevrolet has been. My amazing salesman, Casey Hogan, went above and beyond in assisting me in leasing my 2024 Chevy Silverado. I sincerely appreciate Casey s authentic commitment to excellence, diligence, and dedication to guarantee that I acquired my dream truck. He collaborated with their financial assistant, Samantha VanSickle; and with their combined efforts, they made it possible for me to drive home my new Silverado. Thank you, Casey and Samantha, for making my dream a reality! You both rock! Keep up the spectacular work! I am truly one highly satisfied customer! I am really loving my new ride! Thank you, so very much, again!

  Don Poirier
a month ago
I really like the friendly service I get, thanks, keep up the good work don

  Millennium Carone
3 months ago
This place is horrible every time I come here for an oil change it literally takes these people 57 minutes to change oil what the hell is express about that. False advertising is what it is. All while there employees stand around doing nothing but staring at the line of cars LMAO wow.

  Willliam Miller
7 months ago
Service department had my truck for 3 weeks. The truck sat for most of the time with out being worked on. Service department did not communicate at all on what was going on with the truck was told numerous times they'd be giving me a call on what was going on with it they never would return a call. I was told they were going to put a torque converter into it two days straight they kept giving me a runaround did not put the torque converter in the vehicle. So I picked up the vehicle and took it to a different dealership that will do the work on to it. I will never recommend or spend any more money with the company.

  Sydney McKenney
5 months ago
Super easy experience, I was super stressed about getting in to a new car when my lease was coming to an end but Randy made it so easy!

  Amy Hogan
6 months ago
From the day that I stopped by to browse the lot for a new vehicle, to day that I drove off with my 2023 Chevy Traverse - the team at Jim Wernig was spot on with every touch point of customer service. EVERY member of the team (from sales to finance) was friendly, helpful, thorough and appreciative.

  Eric Czajka
5 months ago
We pulled in at 7:45 am and the 2 men inside seen us and turned the lights on and opened the door early to let us in.They changed the oil and rotated the tires and we were done by 8:05 am the 2 men were polite and did a great job.Thank you

  Brian Steele
6 months ago
Very nice people and went out of their way to make sure that my wife and I were welcomed. The staff was great. The building was very clean and friendly.

  Russell Mclean
4 weeks ago
Service was very thorough, Steve explained everything so Iunderstood. Thank you,

  Beth Burrell
2 months ago
Love love love!!! Travis and Matt are always helpful and wonderful to work with.

  Ken Gibson
a month ago
Salesperson was very nice and not pushy at all.Very relaxing atmosphere.

  Charlene Ward
10 months ago
We are from Florida and traveling in Michigan our change oil notification came on. We called several Cadillac or GM dealerships and was told they were a week out on appointments. Well that just won't work!Wait....what!!?? The Gaylord Michigan, Jim Wernig dealership said come right in and we will take care of you. We were in and out and it only took about 15 minutes. Best service ever!!!

  Obie Wicker
8 months ago
From the first contact with Alyssa via online to Chris the Salesman to Samantha in finance it has been a pleasant and comfortable transition, it was hard thing for me to leave a dealership that I have been doing business with for 20 years with the relationships that were built over that time but time and people change. Alyssa hats off to you, you never pressured me on anything and I threw you a curve ball last week looking at the Silverado, you re the reason we will be taking delivery of the new to us Silverado tomorrow. Thank You!

  Adelia Cooper
7 months ago
Jason was amazing helping me find a new vehicle! The whole process from start to finish was seamless. Highly recommend him & the dealership!

  Jane Hussar
9 months ago
We bought a new Chevrolet Trax for our daughters birthday. Randy and the team made our experience so special. They had a bow and balloons on the car to help make the surprise memorable. Thank you to the team for a smooth easy experience and going the extra mile to make it a special day!

  Tom Dawson
a year ago
I was very happy that I came in for an oil change here because I hardly ever have to wait long and I am treated very well . I also was very happy that when I inquired about getting my tires rotated that they quickly set it up. Excellent service. Very very happy with these dedicated employees that go out if their way to meet the needs of the customer Thank You!!

  Larry Miller
9 months ago
I had the headlights of my 1968 Corvette adjusted. I had just installed LED headlights and had to have them aimed properly. The mechanic was very knowledgeable and did a very good job adjusting them.

  Jon Blade
6 months ago
Very helpful and was patient while I waited on my legacy program. Staff was helpful in all aspects.

  Brenda Clark
9 months ago
We had a great experience with Adam and appreciate the time he spent with us going over some of the car features. It was a very positive experience.

  Heather Cochran
4 months ago
I was early and they got me in as soon as they could. They told me what was going to be done and roughly how long it would take.

  Happy Happy
2 months ago
Great service and Ty was so friendly and helpful!

  Tyler Corbin
4 months ago
I bought my traverse here went back to buy a Cruze and the sales person had changed I don t know this guys name but he is very stuck up and treats you like you have no money. I m looking at buying a new duramax but will not be back as long as he is the sales person.I have since returned and bought 2 new Duramax and a Yukon. They have redeemed themselves and helped me greatly! Thank You