Gordon Chevrolet Service
4.5 (37)
31850 Ford Rd Door 1, Garden City, MI 48135
(734) 237-7162
gordonchevrolet.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
ali
2 days ago
Damage wheels during service while doing alignment. Refuse to accept accountability. Take before photos before handing over your car so you can hold them accountable for Damage or just go somewhere else.
Jane Faletti
a year ago
Heather is an amazing sales person to work with. We have bought many cars from her and have never been disappointed. She is knowledgeable, friendly, and makes the car buying process enjoyable.
Ed Williams
10 months ago
My Service Advisor Amanda Tate got me set up and checked in very quickly.The oil change/tire rotation/ multi-point inspection was done in no time.Great experience!Services: Tire rotations, Vehicle safety inspection, Oil changeServices: Tire rotations, Vehicle safety inspection, Oil change
lee locke
6 months ago
Came in for oil change and tire rotation. Coupons are available online. Friendly service people. Gave additional military discount.
Mike H
8 months ago
Took my car in for a tire repair and a cabin air filter. Amanda greeted me promptly and was very knowledgeable and kind. I will definitely be back to Gordon Chevrolet for service on my vehicles from now on!Services: Air & cabin filter replacement, TiresServices: Air & cabin filter replacement, Tires
Amanda White
a year ago
Take your car somewhere else for service. I initially thought the last situation here was a one off, but they just don t want to be bothered at this place. I called for what I thought would be a tire repair/replacement. After being transferred to 3 different people, with the 3rd one telling me he *might* be able to do something if I show up at the dealership first thing tomorrow, I chose to opt out. While he did let me know that their team was understaffed, the service is not great when they do have enough workers. Given that they tried convincing me to buy a (n unnecessary) battery the last time I needed service, I should have known better. Hopefully someone else sees this and saves themselves a whole lot of unnecessary grief! This review is solely for the service department: the salespeople I ve interacted with have been helpful and friendly.Services: Auto tire replacement, Battery
Dale Morris
a year ago
Bought a 2020 used Car from Gordon Chevrolet, John from Used Cars was A-1, treated me very Professional and Knowledgeable. Got the Car I wanted at a great price. Would recommend to family and friends!
Stacey peabody
2 years ago
Unfortunately I've been with this dealership for 8 years, 4 leases and my recent service was very disappointing. I received no calls after inspection was completed, I received no call when work was completed with explanation of work. I have the tire/rim protection and this is the SECOND time having same tire patched instead of replaced as I'm told " certain criteria has to be met in order for a new tire" and charged 60.00 to power wash wheels to get dirt off tires from working down a dirt road.. obviously chevy needs to figure out how their malibu can be fixed to be able to handle dirt roads without needing a powerwash for 60.00 every few months.. you would think being a long lasting customer at least a phone call would be made. Body shop was AWESOME though!!! I hate to list names personally but John was my service provider and Unfortunately never made one call to me.. I made calls, left a message, no call back.. body shop explained service depts work..not right..
Randy Stratton
a year ago
Staff very helpful and friendly. They are short staffed currently, but then again who isn't. Service over all was good.
Topher Whitten
5 months ago
Best customer service around.
Sophia Draggs
5 months ago
Awesome service very knowledgeable technicians
Ella Pillon
10 months ago
Staff is very friendly! Amanda helped me with my service for an oil change.
Porjia Tucker
9 months ago
I got help from Reggie G. He was really nice and helpful. A++ service
Paulette Latimer
10 months ago
Tony Boehm was fantastic. Very helpful and professional. Thank you
Margie Thompson
2 years ago
Great customer service. Scheduled appointment was seen on time, and wait time was also good. No complaints.
Chris Dietz
a month ago
Did what said at price said and time said
Nicole LaForte
2 years ago
I purchased my car here and won't get it serviced anywhere else, all the advisors have great customer service
BJ Larman
5 months ago
Super friendly customer service
Sharon Doolittle
4 months ago
Very good
Eldon Thompson
2 years ago
Great place to shop. Ask for Eldon he is a really good sales person.
jerry barkoffsr
8 months ago
Excellent all around service!
Jennifer Grzesik
2 years ago
This place is so much better than Mark Chevrolet.
Talisha Oduah
a year ago
Really appreciate there help
Susan Stencel
2 years ago
Great customer service
Doug Fiedler
a year ago
There the best
Laura Eaton
2 years ago
They are the BEST!!