Complete Auto & Truck Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jeff
3 months ago
Very informative polite genuinely cared about our situation worked with us without hesitation. Thanknyou

  Andreas Shick
4 months ago
Complete towed my car when I hit a deer and totaled my car. Their mechanic helped me remove some of my after market parts from my car before it was taken away to salvage. Very knowledgeable and great service!

  Clockwork phil hahn
4 months ago
Always do great and fair pricing for us. We've been using them for almost 35 years.

  Christine Gigante
2 years ago
I had no brake lights and the part I needed was discontinued. I was told to go see Dale and he was absolutely amazing and so were the rest of the guys! I will definitely come back here again and tell everyone I know to come here. Thank you guys for saving the day

  Joe D
2 months ago
Clean place, yard is clean, well organized. Staff is helpful. No complaints.

  lisa thompson
5 months ago
The best place to go for your auto needs. Very friendly and helpful staff. Highly recommend you visit them first!

  Anthony Haley
4 months ago
Very horrible service. Lost my key to my car and got a attitude with me about it! Forced me to pay them to tow it out and wouldn't let me call another tow company.

  Damario Blunt
a month ago
Very honest, mechanics and parts are priced fairly.

  MrNoVidz4
2 months ago
Has at least one driver that likes to undertake cars with a loaded bed

  Nancy Beecher
2 months ago
Very friendlyFast serviceCute dog

  Conrad Werbelow
a year ago
Called this morning for a side view mirror. Was told they don't ship parts. Never heard of a salvage yard not shipping parts. You replied talking about blind shipping, I was calling to order the part for my business, shipped to my business, paid with my business card with the same address as the shipping address. Even told you the name of my business, but you proceeded to be rude and hang up on me. Great customer service

  Karen Patterson
4 months ago
Bought a Part that was Wrong and They would Not Give me Money Back..

  JB P
8 months ago
Nice wheels and tire package no parts for 19' Chevy One trick I didn't appreciate was they took the tire pressure sensors out of the wheels but charged full boat for wheels and tires.

  John Hutchens
11 months ago
Don t do business with them drove a hour for rear bumper and it was all scratched up and down it he wanted $100 for it. It wasn t worth 25. I call them and did say anything about all the damage

  Jason Birge
a month ago
Great prices all around!

  Lisa W
2 years ago
Nice polite professional employees. We were taken care of quite fast since contacting last week. Got exactly what we had needed, fingers crossed it solves my trucks problem! Very easy to find from Imlay - Brown City area.

  Dawn Weeks
5 months ago
Awesome place very friendly helpful knowledgeable staff

  candace johnson
10 months ago
Unprofessional paid for a release due to a car being there! No key I m literally sitting in my car programming a key! Was told I couldn t sit in my own car which is paid to be released already! Racial profiling! What can I steal sitting in my car programming my key after I paid $400 for one day!

  Concord Branches
4 years ago
This place is Fantastic! Their customer service exceeds expectations. Mark was great and extremely helpful as well as Fast! Got in and got out! Great job!! :) I also posted my review on Yelp. Thank you so much.

  Andy Gales
2 years ago
Our company purchased an engine for a Jeep at his place. Our company (a licensed installer) installed the engine and immediately it was knocking giving us problems. We called Complete Auto and they stated they did not have another one, but they would give us our my money back. We send a driver all the way there (30 miles away) and they refused to give our my money back because they stated that it wasn't the engine that they sold us. We have no reason to lie, We don't enjoy putting engines in and out for fun or telling our customers excuses. We even told the owner that we had surveillance footage showing that this was the engine that they delivered to use and the one we used. He still wasn't going to help and it wasn't his problem. There goes $800 down the drain, waisting days of our time and an upset customer due to the delay they caused. This company will tell you what you want to here and give you horrible results. You are rolling dice buying from this company.

  doug see
7 months ago
Great place for good parts. You can always get what you need, and if you can't they will help you find it

  Jane Hudson
2 years ago
Called for a wheel bearing. They said they had it. Drove there across town and paid. They said they still had to pull it and it would be an hour. Ok that's fine. Waited around the area for an hour and went back in. They didn't know where it was and came back 20 mins later and said we have to pull another one off and couldn't give me a time just sometime this afternoon. Very rude guys there. Got my money back and left. Very laxidasical and horrible customer service. Go somewhere else!

  Bryan Hall
2 years ago
First time going to this place. Staff was friendly and quick to help. They had what I needed. I will consider them for future car parts and knowledge on my questions. Will recommend

  Tim Franks
9 months ago
Rick was very caring and helpful, more than he had to to get me what I needed

  Jeanette Leshan
5 years ago
The lady who answers the phone and works the desk for in person customers provides professional and courteous service. The guy who took us back to see our wrecked car (I think his name was Randy) was very friendly and helpful. The tow truck driver was polite to my son when he initially got in the wreck and they hauled it away. I hope I don't need them in future but would not hesitate to call if necessary.

  Nunya
2 years ago
Joe McGichey came to pop my lock on my ad truck. Super friendly, very quick job, no damage to my door, and good convo. Definitely recommend this company because of Joe!

  Grady Doane
3 years ago
TERRIBLE! We bought an engine from them and they sold us the wrong engine. After the local guy put it in for us the car didn't run right. We took it to another shop and they couldn't figure it out so we took it to the dealer. They determined it was the wrong engine. This process took over two months and over $2,000 out of pocket on our part. When I called they refused to make it right because the 30 day warranty had expired. Then I was told they have the right engine in stock but it would cost more than the engine we previously purchased. No thank you! I wouldn't take a lug nut from you for free! TERRIBLE PLACE!

  Jason Franklin
a year ago
Great staff n dales a great guy always helps even if u low on cash he will help u

  John Ellsworth (sidetrack)
9 months ago
Well organized and quick service for a junk yard. Reasonable prices too.

  Brandy Brown
4 years ago
If i could rate less then 1 star I would!!! We got here right at 8am needed a starter for an Aztec straight up 10 minute job.. I understand there were 2 people ahead of us. But when staff are standing around gossiping and going in and out to a snap on truck and when I say something about it a guy named Larry at the counter was cocky and rude.. here we are an hour and half later still no part.. ABSOLUTELY WORST SERVICE EVER.. will never come back!! RPM is better!! And that's sad!! Steve was great at the end he deserves a raise..