AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Joey Wood
2 months ago
Nick and the team at AutoZone here did a phenomenal job helping me get the part that I needed for my vehicle! They really went the extra mile to ensure that the parts were installed properly and they did it in a quick and efficient manner super appreciative to Nick and his team.

  Derrick Blevins
3 months ago
The worst AutoZone I have ever been too. Very rude staff. Usually helpful and friendly not no more acted like I was a bother to be there. 1/11/2024 @ 12:00 pm visited store. Went to advance across the street they was helpful and glad to take my money.

  Todd
a month ago
These guys really came through for me with issues with plow truck during storm with charging issues. Awesome staff here.

  Kevin Martin
8 months ago
I went to the Auto Zone on Bristol Road and had the worst experience. Now the store was scheduled to open at 730am. I patiently waited for the store to open. It's approximately 732am. I proceeded to walk in. The door was open as scheduled. The store manager responded, we're not open. He waved his hand at me. He was so rude. Hey, good morning, I'm sorry give us a few minutes. That would of suffice. I promptly left and took my business elsewhere.

  Kandie Allen
7 months ago
Went in there to get help with my windshield wiper for my car, the man behind the counter sold me an expensive one but couldn't figure out how come it wouldn't fit my windshield, so I thought it was the wiper arm itself, so we were going to go back inside but one of his buddies stopped him outside so he stood there and talked just left me standing there. so I went in and a nice gentleman behind the counter with a white beard come out and looked at my car and figured out what was wrong with it. I was impressed with him he was very nice, the first man was working there Sunday morning acted like he didn't have time for a woman. Bristol Road in Flint Township by the truck plant.

  Chelsea Mercer
11 months ago
Very helpful, got us what we needed quickly, accurately and we were back on our way.

  Dave Rogers
a year ago
Love the fact they keep your purchase history on record. Other parts stores purge them after 3 years. AZ still has records of my transactions from 15 years ago.Awesome for lifetime warranty issues.Parts are parts really. All made by the cheapest manufacturer. They all compete in pricing. It's about the level of service you get from the business. This AZ has had some changes in staff but still has a couple knowledgeable guys.

  Leedog Day
2 months ago
Horrible communication skills over the phone, lacks manners and cordial communication.

  Richard Shaw
8 months ago
Got ignored for 10 minutes at the cash register before I decided to just go across the street to Advance. Four different employees standing around not doing a thing involving customers.

  EZineEZout
a year ago
I visited the Auto Zone on Bristol Rd. In Flint Mi.. The store assistant Kadin was exceptional in the services he rendered during my time of need. He tested and evaluated my starting system and was very courteous and professional the whole time. I offered him a tip which he politely declined saying it was against store policy. Exceptional young man. I wish there a lot more people like him in service everywhere!!! 5-Stars!

  RaeLynn Musial
11 months ago
We were in the Meijer parking lot with our truck and camper headed north! Our camper with a flat tire 2 hours from home! Husband couldn t get the spare off due to not having the correct deep well socket in order to remove the spare tire from the trailer! Called Auto Zone and Manager Marcus answered our call to deliver the part that we needed! He delivered it to us and waited to make sure my husband was good prior to leaving! He was our hero! Thank You Marcus we appreciate you! Mike and Rae Lynn Desbrough Monroe Mi

  Betty Grossklaus
4 months ago
Had What I wanted and good customer service

  Leilani Lookerschnoos
a year ago
Josh at the Bristol rd Flint location is an honest GEM. I trust his opinion and advice over any repair place near me. I loved being armed with his knowledge and expertise when I bring my vehicle somewhere to be repaired. He is AWESOME! Please thank him immensely!

  Rocky Younglove
a year ago
I went to AutoZone on Bristol Rd and told the guys I needed deep lug nuts for my truck and pointed to the truck he said okay here are the lugs you need come to find out he sold me shallow lug nuts for a car and now all my studs are bent because it left a gap between the rim and rotors I go back and told them I want new studs and lugs for no cost because of the workers mess up and would not do it so I would highly recommend not going to this store because they will let anyone work there with no knowledge of cars

  becki lovejoy
a year ago
The guy was very helpful and dint treat me like I was stupid. He understood what I needed and helped in every way he could.

  Annette Mayner
a year ago
What a very helpful friendly group of men! ... I was helped right away and they answered all my questions... even though they didn't have what I was looking for I felt they treated me with respect ... Would gladly go back!

  Robert Wright
7 months ago
Never as yet have I had any difficulty finding my vehicle parts which is a plus for me

  Sharon Walker
9 months ago
This location was very friendly and Helpful. It was the one in Grand Blanc that the men over there that was not very helpful

  kathy blodgett
2 years ago
Had to buy a new battery as mine died and I had to get a jump just to start the car. Josh was quick to help me, explained the different batteries and then replaced it for me. Thank you so much! Could not ask for better customer service

  John Peiffer
8 months ago
Very friendly and knowledgeable customer service help. Scope your car and get your code and issues within minutes!

  Matthew Beyer
3 years ago
Old man mark was awesome! 5star service!Mon, March 29 around 5pm... bought a cpl products and was asking about a few parts. Was more that nice and on top of his game! Definitely deserves a raise!!

  Kristine Hunt
4 years ago
The manager Josh was awesome! I just got a different car and didn't know how to change the headlight he came out in the rain and changed the headlight for me! That was customer service at its best. I truly appreciated him doing that !

  hans tuesta
7 years ago
I was there earlier today. I was met by Sandy a lady that works there and she was just amazing. She was smiling and helpful and she went out of her way to make sure I got what I needed. She even helped put the wipers on my car. I was just passing by flint I don't live there but she was amazing. Thank you Sandy

  Lynda Shaw
a year ago
My poor car is having issues... again. But it's great to know I have everything on file in the computer system here. They can check to see if I have a warranty on the broken part or not.

  C.M.B. ROACH
2 years ago
Very good customer service soon as I walked in the door they asked me if they could help me I wasn't there 5 minutes and I walked out with the car parts I needed and the information I needed to correctly fix my ride

  Tim W
9 months ago
The last 4 times I've been there they are out of all the parts I need (even though it says they have them online)

  Emily Doerr
5 years ago
These guys are great! Josh just changed my battery in 0 degree weather and was kind and courteous the whole time. My battery was in stock with a 5 year warranty! Thank you!

  Donald York
3 years ago
I bought a new battery and when I got it home it wasn't charged. I took it back and was told that it should have been charged. They said they would charge it and call me in one hour, they never called. The receipt and guarantee was made out for the wrong truck. I'll never shop there again.

  Cheyenne Cherubini
5 years ago
I had the best experience at this location, Josh J went above and beyond to get me taken care of. I'm so satisfied that I don't plan on ever taking my auto parts service needs anywhere else. Thank you again Josh!

  Brooke Griswold
5 years ago
The manager was awesome, she didn't give me a hard time like another location. Thank for swapping my less than 1 year battery out for warranty cause it was junk!