Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Thomas Trueax
a week ago
Helped me out when I needed an alternator replaced and they were the only shop to answer at like 5am on a Saturday. Tow truck was expensive but considering circumstances I'm just lucky to have been close to this shop. They had my car done by noon once their mechanics came in at 9am.
World Master
9 months ago
Very rude and $60 to change two headlights is not normal or a fair price to the say the least I took my business somewhere else.
Venkata Aditya Sripathi
2 years ago
Mason is probably the one technician in and around Metro Detroit, who knows what he is doing! I can guarantee you that if you visit this place with any issue that s bogging your vehicle down, Mason s gonna recognize the issue, help you identify what needs to be fixed and going to do it for the lowest price of all!He helped me identify an issue which was mis-diagnosed by every other shop. He ended up saving me atleast $1000 in a single repair! He has always helped me fix my project cars, WIP cars and so many other things that I can safely count on him for all my vehicular needs!Power to you brother!
4 years ago
I would give a zero if available. I replaced the brake pads and rotors here and flushed the power-steering oil. With my parts. And, exactly two weeks after my replacement here, the passenger rear caliper became stuck. So I went to the Auto Service Center near my house. Because this place a very long distance from my house.And I replaced calipers at a nearby auto center for expensive labor, where they asked for me who had replaced brake pads and rotors. And they don't understand why they didn't tell you that calipers should also be replaced when replacing them." They told me that if they had seen it, they would have told me that calipers should be replaced as well. If the caliper was replaced. I didn't have to pay labor fee twice. So they wrote comments on my maintenance record paper. I came back here with the maintenance record paper and told them about the situation but they said there was no proof of how they believed it.All the time, they repeated that they couldn't believe it because they were not responsible. And they were very wrong when they flushed my power-steering oil. I went to the manufacturer's dealer to check the condition of the power-steering oil and they told me that the oil was still a little black. Flush should be clean and oiled using drugs, but they were neither meticulous nor professional. I doubt that they really used the oil properly.It's a place where there's no trust.As much as that, this is a terrible service. They didn't even try to listen to the customer properly. Terrible attitude!! I tell to my friends and people never to go here. I told you what services I received and what happened. It's rather obvious that you're getting the right repairs from a neighborhood trusted auto center or manufacturer dealer. The maintenance price you get there is never too high for the future!Horrible customer service and maintenance that I don't want to go back or drive by the store! TRUST 0!
Thurgo Kush
a year ago
Never take your car to this place for anything but Gas. The mechanics at this place think it s funny when you take them your car with one problem and somehow leave with another! Cars lifespan end at NW Tune up.
Aaron and Soroor Hurd
2 years ago
I have received a great service from Northwest Tune Up. Very fair price and they stay behind their work. Highly recommended.Services: Auto glass repair, General repairs & maintenance, BrakesServices: Auto glass repair, General repairs & maintenance, Brakes
Arun Boany
4 years ago
Came to know of this place through my neighbor. I had to get my ford escape muffler replaced. Really appreciated the prompt support and reasonable rates.
Manoj S
4 years ago
Dishonesty, Unprofessional...I wish, I could give them negative rating.Never trust this guy Alex, He has two tongues to talk.One for attract you at the beginning and another one for charge you more at the end.
Angela Anthony
a year ago
Good service. I've been taking my luxury cars there for years.
Jeff Terrell
3 years ago
They help who they want to make payment arrangements for expensive repairs, we have been long time customers, but not any more...
Marvin Abraham
3 years ago
Super friendly little shop. Very quick and reasonably priced. My go-to.
L Kumar
5 years ago
Mason is the friendly mechanic and charges you reasonable price.
Raymond Taylor
8 months ago
Great guys. High integrity.
Angela Anthony
10 months ago
They do great work.
Vivek Mandloi
2 years ago
Reasonable place for auto repair
SAIRAM TAGORE
10 months ago
Decent price