Mr Muffler & Brakes Mechanic European Bmw Mercedes Audi Rover Cooper&Imports Honda,NissanToyotaHyundai Domestics GM Ford Chry

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Genie G.
6 months ago
9/17: Got my car repaired there this weekend. I shall see how it holds up. Scary after looking at some of these reviews and knowing they enter a review for you. I'll see in a few days, weeks, months how things hold up. But I see from reviews they do a lot of price gouging. I'll call around to see the cost for my repair to see if I got hoodwinked.Update 9/28: I am at a different shop right now about my car. They said they would have charged $800 less than Mr. MUFFLER. And Mr MUFFLER spray painted the exhaust pipe under my car as well as left weld stuff under the car. I have pictures. They have high ratings cause they enter their own reviews.They left the cap to my headlight on the transmission. They left the break cap off but why. They didn't need to do ANYTHING with my break liquid.Call BBB, sate of mi attorneys general office, corporate office and the news.Service: Exhaust

  robert willms
2 months ago
From the moment my husband got off the phone with Gary, his mind was at ease knowing I would be calmer getting my car repaired alone in the States. My son and I arrived at the shop to find him standing at the door waiting for us to arrive. The needed repairs were done and I was happy to have found someone kind and helpful.Many thanks for your patience and helpful nature!Joanne

  Kevin Cooper
a month ago
Took my Honda Accord to Gary at Mr. Muffler due to a bad oil leak. One shop told me it was possibly the valve cover and oil pan gasket. Gary told me to let them have a look for a 2nd opinion; I drove from Grosse Pointe to Farmington to give him a chance and he then informs me it s $150 to even look at my car. I paid reluctantly and he told me that there was no way that the oil pan was the cause and quoted me $650 for the valve cover gasket. 2 weeks later, oil is all over my driveway. I called Gary and let him know. He said to bring my car back in; based on other reviews, it is likely more dangerous to let him continue to service my car. Will consider small claims court after I have another mechanic review their work.

  Christina B
3 months ago
Mr. Muffler exceeded my expectations! They expertly addressed the loud exhaust issue in my 2014 Ford Explorer, providing top-notch service. The staff's knowledge and attention to detail are commendable. I'm impressed with the results five stars for a job well done!

  Brittany Alexis
4 months ago
I had an exceptional experience with mr. muffler in Farmington Hills. The professionalism displayed by their team was impressive. The customer service was top-notch, and they efficiently fixed my car without any issues. Five stars well-deserved!

  c wac
3 months ago
I was a walk in early morning, and was taken in right away. work was done in a timely manner as promissed. Gary is very nice to deal with. Recommended.

  Andrew Lu
6 months ago
Friendly and fast service. Thanks to Gary and his team. Admittedly, a bit on the pricier side and I did have a budget of 50$ going in, and they did an extra service that was not initially shook upon which put me over budget. It is proper business to definitely consult the client if plans change, however they might change. You never know what someone is okay with. I would have asked for the 50$ back but I was in a hurry and sometimes it just isn t worth causing a scene. But I need to honestly give feedback online about the event.(Edit: You should also not ask for your clients phone and start typing a review for them- just a kind and honest suggestion when operating a long term business where you care about your reputation.)However for the attention and effort they put in, I was very impressed and it would have taken me over an hour of waiting and appointment setting anywhere else. Here, I was in and out in 15 minutes. If you don t want a hassle, it is worth the higher price of service. Depends what you value I guess, business is business.

  Dup Scuva
3 months ago
Very friendly service. Took my in to have an exhaust leak issue looked at. Although I did not get my truck fixed at that time, I would certainly go back with any future vehicles.

  Ulysses Sprague
5 months ago
These guys know their stuff! Best prices around and outstanding customer service! No other place I'd rather be than with Gary and his crew. God put him on this earth to help the everyday average Joes that has car troubles!Services: General repairs & maintenance, BrakesServices: General repairs & maintenance, Brakes

  oina akande
3 months ago
Gary is the kindest guy around, really helped me and my car during the holidays! EVERYBODY should bring their car here!!!! THANKS GARY

  Daedae Onthebeat
a month ago
They are awesome. Really good work and fast turn around thank you Gary !

  Mike Nichols
2 years ago
It's hard to find an honest repair shop, but Mr Muffler and Brakes is as honest as they come. They explain everything in detail and will work with you to get the repairs done right. Highly recommended!

  Tane Kim
7 months ago
Stay away from this place, and do yourself a favor. DO NOT TRUST ALL THE POSITIVE REVIEWS. ITS VERY LIKELY THEY ARE FAKE.These people are price gaugers. After they fixed the muffler, the fix didn't last long, and started to make noises in our car. We spent total $1500 to this price gaugers.When we brought it to other store, they said the fix was very poorly done by them and offered me the fix at a fraction of price, at around $300, almost 5X cheaper and better!

  Sean Soter
a year ago
Had a break in my center exhaust. Gary and the guys fixed it very quickly and did a good job. Labor price seemed a little high but I m not a car guy and didn t have any of the equipment to fix it so can t complain too much. They got me in and out within an hour and half. I m sure a dealership would have charged more. I hope I don t have any more issues with my truck but if I do I will definitely be taking it back to them. They do good work and Gary takes care of you.

  Sanket Dahiwal
6 months ago
Took my Nissan Altima 2013 for wheel alignment. Gary did the alignment by himself and did it quick. I like the service. Definitely visit next time if needed.

  Kenneth Manow
6 months ago
Gary and the team were great! Got me in at 10am, out by 3 and no waiting for parts! Great, quick, friendly service! Will use again!

  Fabiaye Arinyedokiari
11 months ago
Gary and his team were excellent. They even gave me a ride to a nearby rental car company. He provided a thorough explanation of my car s condition and communicated well throughout the day while the repair was done. It s hard to find good mechanic. I highly recommend Mr. Muffler!

  Aaron Jordan
11 months ago
After calling around and searching for a repair shop that could ultimately fix more than one thing I stumbled upon this repair shop while heading to my storage unit. Was the price Fair of course, were the owners and employees courteous yes. But what was most important is that the work was done correctly and quickly. Great job guys... I will refer you at every possibility.

  Jen J
7 months ago
I have come in twice this year and both times they have been able to service my vehicle within less than two hours. Great and fair pricing and extremely kind service!

  chile9615
a year ago
Excellent service. The staff was friendly and willing to negotiate, but not only that they were very up front with the issues that my vehicle had. What I dont like about other shops, is that they try to squeeze in extra work that you dont need, Mr Muffler avoids that completely.Their prices are fair, I personally got an entire exhaust rebuilt with a fair pricing. The work done to the my vehicle was fast, I was expecting a few days worth of work but they gave me back the vehicle the day after it was delivered to their shop.5/5 will be returning.Service: Exhaust

  Abdul-Hafiz Sakr
a year ago
Incredible service ! The Manager Gary is a sweetheart and such a kind person. He is helpful and honest and isn't out to charge the client for something they don't need. The person who worked on my car, was super nice too and very helpful. Great place and will be bringing my car there from now on. The prices are incredible :)

  Parvathi Pillai
9 months ago
I went there to change an alternator and they charged us $1000. Later we found out it cost a maximum of $500-$600 anywhere else. Basically they ripped us off and all the reviews are fake. They forcibly put good reviews from customer s phone.

  Jared Ervin
3 months ago
This was my second time using these guys for muffler work. Once again, they got me in and out same day, with very reasonable prices and excellent customer service! Thanks Mr. Muffler!

  Maurice Goka
a year ago
Gary was great and upfront about the work that needed to be done. He was honest about all prices and was consistent with communication about what he would be doing for repairs. He also recognized the repair warranty when the headlight he fixed went out a week later because of another wire.Would absolutely recommend!Services: Electrical, Brakes

  Pamela Wasson
5 months ago
Great customer service! They did a really good job on my front brakes.

  Ashlie Smith
9 months ago
My mom and I, unknowingly and on separate occasions, both went to this place for similar reasons on different vehicles, exhaust pipes rusted and broken near the catalytic converter.The guy running the place told us both he could weld it up real good and save us tons of money by saving our converters! For only $450...On both of our vehicles, the welds only lasted a couple months before they broke and the car had to be fixed properly.This place charges you professional prices for backyard mechanic solutions.

  Kevin Stahl
8 months ago
Great experience. Great guys to work with. Completed the job fast and accurately.

  Anja Najera
a year ago
Gary was upfront and honest with me about the repair I needed and the cost. He also worked to discount the repair as much as he could and when I didn t have a ride home, provided me with one. I had my car back the next afternoon. Honest and caring staff which is obvious by the length of time they ve been in business. Definitely will be back with any of my vehicle needs.Service: Exhaust

  Kathy James
5 months ago
Fixed my exhaust quickly. Took my car in Saturday afternoon and got it back Monday morning. I appreciate the quick turnaround.

  Chuck Jackson
a year ago
I had an exhaust leak on my car. Turns out it was worse than I thought. Two sections had almost completely separated. Gary showed me the problems while my car was on their lift, gave me a great price, and had me back on the road in a couple of hours. Highly recommended!