Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Charles Scott
3 weeks ago
If I could give more than 5 I would! Excellent customer service. Jason and Bill provided details of what was found along with recommendations. Nothing was forced upon me. I walked away very satisfied and recommend this repair garage to all!!
Nick the Boss
a month ago
I have a Brand NEW truck that broke down on the highway. Had codes for diesel def system that put the truck into low power mode. Ford roadside dispatched Lieblichs towing to the truck, after showing up over 5 hours late the tow truck driver hooked into the rear axle of my truck and crushed the rear body harness. This damage was confirmed by the dealer. After about a week I was finally able to contact who ever runs the towing over there and explained to her what happened. She told me it would be no problem and not to worry about anything and that if they damaged it they would 100% fix it. She said to get it taken care of and she would call me in 1-2 days. So about a week later with no call I reach back out to her taking 1-2 days to get through. She seemed very upset now and said "fine when can I pick up the truck and look at it" I told her I did not want them touching my truck again because of the damage they did the first time and that it is a 24 f250 so any repairs need to be done by an authorized dealer not a tow company. I also told her that I needed to have a vehicle so after about 2 weeks of my truck sitting at the dealer waiting for the tow company to help resolve this I had to pay the dealer out of pocket. She then told me once I paid it that I can send her my receipt but she " probably cant help you". It has been more then a week with yet again zero contact so I will be seeing you guys before the judge! STAY AWAY FROM THIS COMPANY!!!
Jim Tress
4 weeks ago
WARNING - Towing driver hit my legally parked car when he was dropping off another customers vehicle. The dealership called and was told that Lieblich's was not sure if they wanted to make an insurance claim or pay cash. The owner refused to return the dealerships calls after receiving the quote. When I called after allowing over a week for the dealership to be contacted, they said that they were dealing with the dealership. I requested a return call through the towing and repair companies after waiting another week, with every subsequent being blocked. I contacted an attorney that received no response and now will be forced to sue them to get my car repaired.
Lillian Koza
5 months ago
Being overcharged for a right arm control for my Subaru to support the new garage, that s what the manager, Frank and his mechanic Jason told me is the reason why I paid Dealership price on the part. They charge me $308 for one arm control. Manager Frank confused on where the part was purchased from at first he said NAPA auto parts and then his mechanic said auto value. The manager Frank also told me that it s a 55% markup but then both him and mechanic came back and said oh it s auto calculated we re not sure. NAPA auto parts for a walk and consumer sells it for 100 bucks. Auto value sells it for 163 yet they charged me $308 +7 dollars and shop supplies. I called the dealership and they charge 314 for that part.. they refused to rectify or come up with the receipt of how much they paid for that part. I ve been taking my car to the garage for the past five years, and I ve never been so disappointed.. if you don t know anything about auto repair, be prepared to be ripped off. Horrible customer service.
Anthony Crook
4 months ago
After my 2015 GMC Terrain -- 131,000 miles to date -- stranded me on the road and got diagnosed by a big GM dealer as having a "cracked engine", I knew their $10k solution they offered was not the best I could find. That is why I appreciate Jason at Lieblich's for suggesting a "used engine" from Fenix Auto Parts with a 3-year warranty instead of a new engine which Jason's crew installed in 3 days. Bottom line, I spent $7400 instead of $10k ($1100 went to the GM dealer). It was a lesson for me to recognize that these local garages like Lieblich's Garage should be the FIRST CHOICE for any used car maintenance. I will return to Lieblich Garage for all my work on that GMC Terrain until the wheels fall off.
Aly Rocks Art
a month ago
Accepted a tow bid from insurance at 8:03am I m sitting here at 11:21am then they cancel. Garbage company
Tom Krawczyk
8 months ago
Honest! I had a repair need on an older car that was going to be pricey (due to an engineering "marvel" created by the manufacturer). The owner explained the problem, the factors driving the cost, and took the time to answer all my questions to help me decide whether or not to fix the problem. Not every garage will do that. I vote this shop as a trusted advisor on my cars.
Doug Smith
4 years ago
Look how their tow truck driver parked at McDonald's on Orchard Lake, south of 10. There was tons of open parking in back and he chose too block the driveway and park on McDs bushes. A pickup came in just before this car and had to drive on the sidewalk. If this is how they park, how considerate will they be with your car?
andew tarnacki
11 months ago
Very competitive prices from what I researched in the local area. Front office is quite and clean.The gentleman I spoke with through the experience was very knowledgeable, thorough in his explanations and responsive to my inquiries.They have earned the trust of this customer
Kristin Kuhn
2 months ago
Poor communication and an extremely long wait time for pickup. I would not recommend this company.
Wren LaPirata
a year ago
The folks are nice and helpful. But I scheduled a tow for first thing in the morning, 7:45 to be exact, from THEIR parking lot, so no need to pick up my car from anywhere, so it could get to my guys shop first thing in the AM. My car didn t leave for over two hours past the time I scheduled my tow for.
Claire Winter
a year ago
Extremely professional company. Connected to this location for a tow through Progressive thinking we had a starter issue. Received updates on the ETA of our driver prior to arrival. Our driver arrived, diagnosed it as a battery issue instead, and went above and beyond to assist us in getting up and running again. Thank you!
Nick Reinhart
a year ago
The staff and owner at this establishment are top notch. Jason the owner specifically has been very helpful in doing repairs to multiple vehicles for me. They are very fair in pricing. If you need work done to your vehicle I highly recommend there services.
Chuck Krepp
a year ago
They were supposed to tow a vehicle for insurance and claimed the vehicle was not there when it actually was. Never returned calls after calling trying to get status of the tow. Had another company Allstar towing found the vehicle and delivered to it's destination. I would never recommend Lieblich for towing.
Monica Shuk
a year ago
Used them to tow my car to a dealership to get fixed and they refused to give it up and wanted money to hold and tow it when I already paid. They were horrible to deal with and clearly just were there for a money grab. DO NOT CALL THEM IF YOU EVER WANT YOUR CAR BACK.
Ahmed Sufyan
a year ago
Terrible roadside service. Rude incompetent technicians. 0 communication skills.Response to owner reply: This review was left for your poor dispatcher, terrible tow truck driver and complete lack of communication throughout your company. My AAA insurance is awesome and has never been a problem before you, I am going to call them and recommend they take you off their list of providers.
Dagoberto Rodriguez
3 months ago
I stopped by to get an estimate. Always friendly and very helpful.
Alexis Trevino
a year ago
David had to tow my car late at night and was super informative the entire time and kept me updated! Such a good experience and really relieved my anxiety since i had to leave my car on the side of the highway
Abdul Aoun
5 months ago
Love this garage. The only place I'd fix my car
Sarah A.
8 months ago
David really helped me out with a tow after an unexpected breakdown. He s the best! Thanks for making a stressful situation a little easier!
Kaysei Jackson
a year ago
Busy shop that makes sure each vehicle gets the same care as the last. Knowledgeable , helpful mechanics with a fair price. Taken multiple cars here, always left satisfied.
asiandoll10
2 years ago
I am a long time aaa member and when my husband's vehicle started having issues and I shopped around for prices, Jason answered all of my questions thoroughly and helped me make the best decision I could. They were the cheapest and they even ordered the parts before even meeting us or looking at the vehicle since this is what we wanted we dropped off the vehicle after the parts arrived and they were done in a day ! They repaired our 2018 kia optima s flawlesslyService: General repairs & maintenance
Abbasian
2 months ago
Awesome. Service they look my car for aftermarket tail lights wiring but won't able to complete but they charge me nothing. Very honest and professional people
Jared Lazarz
a month ago
Great service and reasonable prices.
William Barnette
3 years ago
I've been dealing with Lieblich's garage for many years now. They have always be polite, knowledgable, prompt, reasonably priced, and thorough. In addition to that, they stand behind their warranty. I trust Jason's assessment as well as their work. That being said, I am a retired maintenance person and would only give this review if they earned it, which they have.
Trisha Beauchesne
4 years ago
I really messed me car up in this snow storm and Matt was really great. He carefully got my car on the truck and I felt completely confident my car was taken care of. He then made sure to message me when my car was safely at the mechanic.Will be sure to request him if I need towing in the future- hopefully never again though LOL.I want to add that Matt was really friendly and made a bad situation better. He explained the process and everything, was really quick and efficient and actually came 1.5 hours earlier than I was told by AAA. Thank you!
Tasha Mahone
a year ago
Lieblich s was absolutely wonderful. They came during a critical time in need. Ryan the driver was absolutely helpful, I wish there were more people in the world like him. I would absolutely recommend lieblich s and their service!
Michael Roberts
3 years ago
Had my 2008 BMW Serviced there recently, excellent craftsmanship, and good price,My car had sat for about a year, Transmission and oil leak issues, Jim is truly a master mechanic. Will be taking all other auto problems to him. I ve already recommended him to two people, thanks Mike
Brittany Roberts
3 years ago
This company is a joke, Insured is also a joke. AAA contracted them to tow my car to get a tire fixed. They bent and scratched my rim to the point of having to buy a new one ($600) and then refusing. After giving me the run around for weeks I have to take them to court to fix something I literally video taped them doing. Not worth the waste of breathe and effort. Jason is who I dealt with, never calls or does what he says. Save yourself a headache.
Shavon Walton
4 years ago
I have used this company several times with mixed results. This review is based on their performance today. They were called by AAA to assist my 72 year old mother with getting unstuck. She had run over one of the large, decorative boulders in front of my home and her car became lodged on top. The driver came out and erroneously determined that the boulder belonged to my neighbor, that my mother had caused property damage and would need to make a police report before he would assist. He then took it upon himself to knock on my neighbor's door to inform him. The neighbor told him it was my property and no need to call the police (again - this is a ROCK - on MY property). That didn't satisfy him, and he insisted my mother make a report and left her there. Fortunately, the neighbor was kind enough to assist her and get her unstuck. I will NEVER use this company again. I will likely switch insurance policies also. This was so unnecessary.