LaFontaine Volvo Cars of Farmington Hills Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  William Walters
7 months ago
We stopped in this morning to look at the S60 T8. Emiliano was a perfect guide. He knew his product well. His answers and explanations were easy to understand. No sales pressure and lots of helpful information. We took a test ride and really liked the car! Thanks for a great introduction to Volvo!

  Shaun Wagner
7 months ago
I had to unfortunately have some emergency repairs done to my Volvo. Chris was amazing in helping me through a complex repair, got me a rental car, and did everything he could to make this situation as easy as possible. Really great customer service here. The prices are a bit high for repairs which is to be expected from the dealership.

  MODOWN TRUENO (ROOM335)
2 years ago
All arrangements made by Diahann, Service Advisor, were perfect and excellent! I really liked video system that showed service results and recommendations.Overall I was so happy and satisfied with this service. Since I love Volvo cars and people at LaFontaine are good, I ordered my next Volvo on the same day. Can t wait for delivery day!Service: Brakes

  Raj Karnati
3 years ago
Sales Manager was very rude and unprofessional.We waited for 30mins and finally one sales person came to help us. Regardless, I loved the car. So, I waited for my sales person to get back with a quote. During this time, I accidentally unlocked the car with the key which was over the counter. So I locked the car back. During this time, the manager rushed to us and said not to do it. I apologized for that. He went back and came right away asking to give the key back, which was already on the counter.The body language and the way he react got me mad. I told him this is not the way, how to treat the customer. He came so close as if he was about to go for a fight. I asked to see the manager. He said he was the manager. I asked him for his name and he asked to leave the property.This is very bad customer experience that I ever had in any car show room ever.I really wish his manger knew how the employees here treat the customers.This dealership got good cars but worst employees. I was about to buy XC60 and because of the way I was treated me, I m deciding to go with Benz.

  prudhvi dandamudi
11 months ago
Team is very friendly and fixed the issue within 30 mins. I recommend going to this service station.Service: TiresService: Tires

  Timothy Nypaver
a year ago
Multiple repairs and multiple fixes and still having the same issue with the auto disorganized unreliable with no basis or acknowledgement for the prior repair.

  Thunder RF
2 years ago
Nice people.