Jax Kar Wash

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Monica Jackson
2 months ago
Great place and price for car wash. Purchased the monthly wash - up to 2 per day - for same price as 1 wash. We'll see how long I keep it. Workers are very helpful and friendly. Depending on which location you are, it can be a little confusing where to go, what to do at the "self service" entrance. But once the cashier helped me through, it was easy-breezy!

  Gypsy Rose
7 months ago
Shame on the jax name. This place is NOT worth it. Spent over a half hour vacuuming out my car (which is normally a 10 min thing) vacuums are filthy and suction is poor, not yo mention me and another car had to find a vacuum bay that actually worked. No (out of order signs). This is a CASHLESS carwash, I dont carry cards, so this was EXTREAMLY inconvenient. The wash itself (the $20 wash) isn't even sub-par. Towels used to dry my car afterward must have been dirty or wet because now I have dirty water spots everywhere. Just dont waste your time or your money here. Using the Jax name, you'd think this would be a top-tier wash.. jax really needs to rethink their partnership with this wash. How this place has 4 stars is beyond me.

  Tiffany Boyd
a month ago
This location is a mess. I paused my membership and still had a credit until the end of the month. The manager said I would need to unpause my membership before letting me through the line which was super inconsiderate for those behind me when you can clearly see my billing date in the system.Half the vacuums never work and you always have to call an attendant to open the gate if you have a membership because the license plate scanner doesn t work. I ve seen a customers tire get popped going through the wash as well as my dad s door getting dented twice and they always claim it s not their fault. Save yourself the headache and go to a better ran location!

  Don Rebel
10 months ago
I purchased the $10 car wash. First and last time there. I was "allowed" to tip from my debit card or I could tip cash at the end. As you pull into the car wash, there's a sign that says "Free towel dry". At the end, I felt bad about NOT tipping, so I told the towel dryer to not worry about drying. Thinking he might say "don't worry about it maybe next time" and dry my car for free. Instead, he told he's partner to not dry my car. Picture shows my results. Never again

  N W
2 months ago
Has anyone else experienced the machine stopping midway through the wash? I did and the car behind me hit and damaged my car. No one has contacted me to explain why the machine stopped. The manager said Jax's is responsible for the damage.

  Monoj Ghosh
4 months ago
I visited this place today for the first time and probably won't visit there again. I purchased their Exterior basic plus for car wash (price 14) bcz they mentioned that wheels cleaning is part of this package but is not included in Basic. But they didn't clean the wheels and the cleaning was not great as well. I realized that they did not clean the wheels as the entire cleaning was just a few mins of basic soap washing. Also, I gave tips to the person who was helping with drying with a hand towel. But I think that was not needed If they do auto drying properly. Overall I was not at all happy with their service for which I had to pay$16!

  Srinivasa Gowtham Velagapalli
2 weeks ago
Signed me up saying my monthly subscription payment will be 24.99 and after 2 months they began charging me 39.99. about the start dispute with my cc. Not coming back. This is plain fraud.

  robert larkin
2 months ago
License plate scanners are slow and touchscreens aren't efficient as you anticipate. License plate readers but you have to touch a few buttons to conclude your transaction so not as automated as you would anticipate.

  Joe ONeal
3 weeks ago
Over priced. Machine gets my plate wrong all of the time so a person needs to come and do it manually. The rinse doesn't get all of the soap off and the blowers leave too much on for the towel guys to dry quickly.

  Nic Gee
2 months ago
The customer service is excellent. There's a young lady (blonde hair) who's always present, positive, and offers assistance.

  RAMKISHORE DHULIPUDI
6 months ago
Very worst n disrespectful experience for us today. The person was very rude who was supposed to be assisting. I guess he is having a very bad day early in the morning.... when asked him if they take cash... as a robo.. he was just saying credit or debit... without even watching me... as if I'm nobody... better to avoid the car wash as long as he is there....

  Hussam Alqassem
3 months ago
Really busy but it was a good wash and the hand drying is a nice touch. Signed up for their monthly unlimited washes.

  Ying T
a year ago
The second time after the car wash place acquired by JAX.The second time that my car came out from the car wash but still full of mud spots on the car. I had to wipe around the car by myself again. This is a $10 car wash!

  Diamond J.
5 months ago
The basic wash was $10, but I didn t mind because the vacuums were free.Service: VacuumingService: Vacuuming

  Willie Prince
5 months ago
All of the guys that work there are outstanding. Minus one supervisor that used to work there. Good to see him gone!!!!

  Muneer Mubashir
a year ago
New staff (Jax) is super rude/unprofessional.Old super car wash staff was very nice, understanding, professional, greeted well.I have monthly subscription for my two cars. I will have to cancel since I do not want to see them again.

  Gregory FuriousG Koniecki II
5 months ago
Awful car wash! Super expensive $15+ per wash. And the car came out filthy! Waste of time and money.

  Uppili Sundar
2 years ago
The worst car wash I've ever been to... Didn't take anything off... Doesn't even take 10 seconds to go from inside to out and all you have is foam on your car.. Never coming back

  Fostelle Randall
10 months ago
The staff was friendly. The car wash was acceptable for outside only car wash. The line moved quickly. The price was ok. I will return.

  jaffer jaffersam
6 months ago
Purchased exterior everything, but he always doesn't look my car Wash receipt number and just choose basic wash at machine. It's happening every time.

  Il Taek Kwon
5 months ago
Pro: Fast Service, Unlimited Complimentary Vaccum, Complimentary Wipe to DryCons: Little bit pricy

  Nick Koons
11 months ago
Great price, great wash. Somewhat slow service, and the man standing outside was weird, but whatever. My car is clean!

  Gaurav Borgaonkar
a year ago
Used to be really good till a year or so ago when I guess the management changed and now there are some issues.First of all, the quality of washes is really depreciated. The last time, there was actually paint damage on my car. This is really bad.They have raised the prices to the point where it doesn't make any sense to go to this place. The prices are almost 2-2.5 times higher compared to 3-4 years ago.Better to go to manual self car wash.

  M A
a year ago
I like the free vacuum use and the wash is good enough for the type it is. There's an unhappy employee (black guy with an accent) who takes the money and scans the unlimited bar codes who always seems like someone is forcing him to be there and he's mad about it. I hope he finds a job where he's happy to be there. I just found out that Super Car wash is now owned by Jax Kar Wash Hopefully now any issues can be handled in person down the road at Jax near Maple on Orchard Lake when you need to speak to a manager because the employees here aren't able to handle account issues. Jax has superb customer service and hopefully not only will I be able to now go to any Jax Kar wash and use my unlimited membership but maybe Jax will make sure these ex Super Car wash employees will get trained "the Jax way" and be able to deliver the excellent customer service I've always enjoyed at Jax Kar Wash.

  Char G
a year ago
I bought an unlimited monthly pass. I wash my car literally every day. The same dead bugs have been on my car the last five washes. You leave the wash with soap still all over your car, your car is not all the way dry, and the towel drying is so slow. Someone HIT my car due to the back up. The is no alternate way out, you can t exit until you go through the towel dry.

  harleyjim35
a year ago
Great location. Always a line. They could try harder. Pre-wash is lame and towel dry is only hood, trunk, & glass. Maple & OL location works harder for their tips!

  Don Siekas
9 months ago
They do an okay job but still find alot of dirt still on the vehicles rear end. They really don't do much brush scrubbing at the beginning of the auto wash cycle.

  Steve Wayne
2 years ago
I've had the unlimited car wash for some time now. Very convenient 17.99 a month which is the price of three basically. If you get four or more months you get your money's worth and more. I'll shoot in there when I need to make the car look nice for a date or something.

  Dawn Ladd
5 months ago
It's super easy in, through, and out...the dry guys are great. Remember to tip them

  elaine paige
a year ago
I will be canceling my subscription. Just went thru and no hand brushing of my car that hasn t been washed in 2 months. Was told by guy with computer it wasn t dirty enough. Dirty is dirty i thought my subscription covered a carwash whether its dirty or not