AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  John Dough
2 months ago
Absolutely above and beyond customer service at this location! The man helping me not only found out which wipers it was I needed but then once my card declined over and over again he STILL GAVE ME the wipers for just the 6 dollars in cash I had (the total was $25) and then came outside and replaced them for me while showing me how to do it myself next time! Guaranteed to always shop with you guys from now on and thanks again to the man behind the counter!

  David Krull
a month ago
Went in this morning with a failing battery ,10�f and 30 mph winds and Mack got my new battery installed and got me going again! All with a smile on his face!Great job MACK !!

  Valentine Skiba
2 months ago
Awesome staff, had everything I needed to repair my son's suv.

  Christie Moore
8 months ago
I went to auto zone in escanaba to ask if they knew how to change my tail light in my hummer h2 Calvin that works there came out and helped so much. He got my tail light change and his coworker. It was a female I cannot remember her name, but she changed my fog light in the front with no problem. They were such a big help. They went beyond their job to help me out with the situation on my truck. I really appreciate them for what they did. Thank you guys at AutoZone.

  Ethan Gould
a year ago
I really like most of the people who work here. They're really nice and helpful and they'll try to help me with any problem I might have. AutoZone is the cheapest out of all the auto parts stores in town which is a plus, most of the time the parts I need are never in stock but that's not the staff's fault. One thing that drives me nuts is that half the time I've gone in for a part I will get the wrong part much to the confusion of me and the staff, seemingly this issue is caused by their computer system which is extremely outdated.

  Natalie Laski
3 years ago
Great customer service! Coming here over Advance Auto Parts any day. Stephanie and Kristin really took care of me and helped me change out my rear wiper blade and headlights. Jeff was also extremely pleasant. The staff is professional, polite, and they go above and beyond what they are asked to do. You can tell they genuinely care about the business and their customers.

  Jamie Strong
2 years ago
This store has one of the most amazing workers named Mac! First my son's battery died in his vehicle after much run around from other auto parts store we met Mac. He was extremely professional, patient and informative while helping my son chose a battery and then proceeded to change it without any hesitation. Keeping that in my mind when my battery went on my vehicle not even a month later I went straight to Auto Zone and had the pleasure of working with Mac again. He again went above and beyond anything I expected. He stood outside in the -20 weather changing my battery for an hour. It was being stubborn and difficult but he didn't give up until I was on the road with a brand new battery. Again he was worried about the customer and provided amazing customer service. I highly recommend our Auto Zone located in Escanaba. I know they will always be my first stop from now on.

  Amanda Tessier
2 years ago
This auto zone is the best one I have been to they are so helpful an very passionate about making sure u have everything u need an to the gentlemen tht helped me Saturday on Feb 5th is was a sweetheart... everything I asked him he had an answer for an more they are very caring an helpful here an made sure I was satisfied before I left so I would like to thank him ... an hope u all have the experience I did if u go there .... I jus wish I could remember his name lol

  Coach Driscoll
2 months ago
The most parts in stock of any parts store around!

  Taylor Blair
2 years ago
always super helpful when trying to figure out what part I need. Good prices on some parts. Thank you to all the staff for being knowledgeable unlike some other places around town.

  Milo Hajek
a year ago
Julia was helpful, even though she didn't have the parts in stock, she called another shop and provided directions, nice customer service.

  Brittany Caraballo
3 years ago
Just had our battery tested, had to get a new one because it was bad, and they even changed it for us. We were in and out within 7 minutes thanks to Jeff and Kristen. (Not sure how to spell her name). Very nice.

  Justice League
2 years ago
Called to ask for an odd part for go kart, I know long shot, but the guy I spoke to tried to find it for us, when he couldn't find it using autozones catalog he went even further and looked it up and found it on google for us to order and even recommend another place that might have it. Awesome customer service compared to all other car part stores in area who seem annoyed that I had called and we very unhelpful. Great job autozoners!!!

  Steph
5 years ago
I had to buy 3 headlight bulbs...i noticed I bought the wrong one of 3 I had gotten. So had to go back to return/exchange one. After looking my receipt, I was able to exchange a bulb for another bulb..somehow this bulb was 2.12 cheaper in one day,.suppose to be the right one now. It's not after getting home I noticed that 2 bulbs have the same end like they should n the one i exchanged , suppose to be right, has a different end, comes out on the side. So again I will have to go back to exchange this bulb, n they weren't too helpful to me, idk why, I actually called before going to this store to see if they help to change them ,n I was told only if it's easy . Now for the 3rd time I have to go back n I still haven't done my bulbs, I work too n now after this I will go somewhere else. It's not like I didn't give them my information on my car cause I did n when I went in the first time I told her my car is right outside. This was the very first time I had ever went to this place n I'm just not impressed with how many times I have to go back just to change some bulbs, i recommend getting a vin # prolly would have been more accurate n saved me a few trips back. I usually don't leave reviews but this I though is not a very nice thing to do to someone when these r really simple to look up n get for someone . And they really didnt want to help me with this im sorry all im trying to do is get the right bulbs...overall spent 50 something just in bulbs. Thanks

  Jenna Joy
a year ago
Kristin was so helpful!!! She went out of her way to find what I needed and install it for me. Thank you so much!

  Steve Hammick
3 years ago
Honestly was shocked when i walked in to this store.Check outs a little small in size(counter top) but this autozone had some really cool stuff Ive never seen on a shelf in any other part store I've gone to (oriellys,advance,napa even other Autozones) in michigan..Definitely a unique AutoZone

  Anti Social3178
6 years ago
Excellent service. Was able to get what I needed in a few minutes and was out the door. Got home and finished project without any setbacks.

  Dennis Cook
2 years ago
Thanks to Kristen for all your help today I really do appreciate all your help will definitely come back to this store

  Mike Sternall
2 years ago
In and out .got what I needed and the staff were helpful and took good care of me.

  Michael Vincent
a year ago
Last visit got some help with finding a prob due to employee helping me. Thanks.

  Alan Miller
10 months ago
Helpful staff and 10% military discount.

  Christine Brill
3 years ago
Great customer service and they usually have what we need or they'll order it!

  Clayton Horsley
5 years ago
Lots of help when I needed a new battery, trained staff who are always willing to go the extra mile!

  Ethan Andzejewski
4 years ago
Very knowledgeable staff. Willing to go the extra mile to get you what you need.

  Janice Sprinkle
3 years ago
They are good people. they really help you out a lot. They love there jobs..

  DIVA'S WORLD - CUSTOM MADE
4 years ago
Helpful staff. They will check & replace your battery for you. No charge.

  edward linden
4 years ago
Always my go to stop for parts and accessories! Very helpful and willing to assist.

  Michael Claflin
3 years ago
Helped me out with my problem. Great staff!!

  William Andrew
3 years ago
Very helpful staff when we needed tranmission fluid help.

  Colin B.
7 years ago
The service is great but the prices were a little high.