Champs Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  JRenee' -Vocalist
a month ago
Champs Automotive is a rare Jewel!! So happy I stopped in! While so many others are trying to rip people off, they are great, honest people here! I didn't have to wait long and was treated like family! God bless you Guys !

  Jimmie Wheeler
2 months ago
Issak is a really good person and better mechanic. Never sells you what you do not need. Very trustworthy and honest up front pricing that never goes up last minute.

  Taz Watson
a year ago
I usually like they service but this time Very disappointed in they service went to get some locks on my tires end up with three different tire and rims and my one original black rimService: TiresService: Tires

  Charles Smith
4 months ago
Excellent service, my truck handles better than when I bought it! I've found a new repair shop .

  caramelalize
a year ago
My husband and I moved to the state in 2015 and since just about the beginning, we have been going to Champs. Recommended by a family member, Sam has always been so professional and his prices are always fair. He has never been too bothered to break down the individual services and prices or answer any of my many questions. Our cars are together and functioning beautifully when we pick them up. They don't procrastinate and run up labor hours. If I pull up at 8 in the morning, I'm usually picking up my ride before 2. We have taken both our cars to him and recommended Champs to a few family and friends. And as long as it's not a burden to get to Champs, (meaning distance and gas prices), we will continue to bring our business to them. Period!Services: Transmission, Air & cabin filter replacement, Exhaust, Tires, Steering & suspension repair, Electrical, Auto engine diagnostic, Body & Trim, Brakes, Battery, Oil change

  Al Curry
a year ago
I went to Champs Automotive after an insult by a salesman at another establishment who had been rude and arrogant. At Champs I was treated as a valuable customer. The manager addressed my issues and gave me the assistance required. My vehicle was repaired and available in a timely manner. I had gone for service concerning a leak. I knew I had other issues. As each problem was revealed during the inspection I received a call for repair authorization. My vehicle runs smoothly without noise and I am comfortable. In addition the services rendered to my vehicle exceeded my expectations and the price was right! I will return as needed and I highly recommend Champs in Eastpointe.Services: Exhaust, Electrical, Air conditioning

  Kathy Warrick
a year ago
I took my car in because I didn't know what was wrong with it. Sam called me and said I needed rotors and pads all the way around. I paid over $400 I had to take my car back 3x Sam was great but the mechanic in the back had a bad attitude. I did all of that just to get my brakes done a couple of weeks ago (it's been a little over a year) all for the mechanic to tell me that my rotors weren't changed they were shaved. I will never go back there again $400for the problems and then for my rotors to not be changed.Service: Brakes

  Edward Reaves
a week ago
Wrong diagnosis two times took my money never go there again

  devin ponder
2 years ago
I had purchased a vehicle that has been giving meSo many problems i felt like i was drowing i was so overwhelmed, until i was referred to Champs Automotive to inspect the issues where i met Sam. One of the few wholesome, honest, and professional mechanics i have ever been introduced to. Sam took me and my issue head on and gave me more than great service. I felt that i could trust Sam as i was feeling jerked around by other shops prior to Champs. I understand now why this service shop get so much praise because they definitely deserve it and i will also be bringing my business back to Champs Automotive in the future.Keep up the magnificent work Sam!!Service: Auto engine diagnostic

  Jeanette Bush
3 years ago
I took my Car for repair work, per Conversation with the Owner Sam. He was very friendly and helpful, He knows What He is doing. Sam told me my car would possibly be finished at a later due to the fact He had to order the part. I was surprised he had my car finished before that date. Thank you Sam you are a honest, and friendly and I appreciate this. . God bless!! I forgot to mention my car is driving great.

  Gregory Haflett
2 years ago
I had drove past this place on my way to another shop, the shop I had gone to refused to work with me or take my truck after they looked at it real fast. I was on my way home when I noticed Champs was right down the street from my house. I decided to give them a shot, and boy was I right to do so. Sam treated me like I was family, helped me out to get the work done to my truck. The mechanic even went as far to clean out the engine bay of all the cobwebs and what not at no extra charge. I will be bringing all my vehichles to get worked on by Sam and his guys. You won't be disappointed!Service: Steering & suspension repair

  p B
a year ago
Ladies do not use them. They drov e all of the gas out of it. Trust me they are not reputable Did not fix the problem. Then beca.e irate. This is not a trustworthy place for a woman. I am filing a police report.

  Jaime Tomas Jr
3 years ago
Champs Auto on Gratiot is beyond Great. I had a peak problem with a 2004 Jeep. Before I was referred to Champs, I doesn't over $1000 with other mechanics that ripped me off. I was referred to Champs. The owners were great. They dismantled my Jeep to find the "recall" problem. Jeep should have recalled all Jeeps from 1990's until 2015. Jeep Corp legal personally informed me that they knew of the problem for years. It was the jeep would CUT OFF while driving. Yes while driving!! Many accidents have been caused by this factory defect. Deaths had occurred. Jeep Corp told me it was easier to "pay individual claims" that were PROVEN than do a recall. Such a recall for all Jeeps since 1990s or before would BANKRUPT the company. Yes, that is want I was told.The Jeep Computer would NOT record any sensor failure. Therefore, the proof of a factory defect was NOT available.Then Champs got into the mix in MY Jeep. After following ALL electrical circuits several time, burning out my new computer and THEIR 3 OTHER COMPUTERS. They discovered a wire which was unprotected during manufacturing that shorted out the Jeep. Problem was never reported on any Jeep system.NONE.CHAMPS and quoted me about 450.00 for my original service request. The repair and solving the problem cost about $3000 or more.. CHAMPS DID NOT CHARGE ME, except the original QUOTED SERVICE PRICE.I recommend Champs for their honesty and Dedication to CUSTOMER SERVICE and their profession.They are beyond Great or Excellent.

  Kourtney Todd
2 years ago
So I was experiencing hearing loud noise with my suv, and this location was recommended through my warranty company, Listen like over exaggeration I called and spoke with Sam and I explained what I was hearing and if they were busy. He told me the turn over time and he could check out what the problem could possibly be but it would be better if he and the guys could actually look at the problem I literally got dressed and came in and he looked at my car and told me right away what the problem was and what the price would be. His service was great,how he treated me upon arrival was , service time was 4/5 hours. So I was expecting the worst and everything turned turned out ok. So thank you guys so much and I appreciate your services and I have found a new mechanic shop that is TRUSTWORTHY,HONEST AND DEPENDABLE. Thank you thank youuu!!!!!Service: Exhaust

  Lakeisha Malone
2 years ago
Sam is the absolute BEST HANDS down! He's the ONLY mechanic that can work on my cars! He's SO HONEST! I promise he's not like the rest that just takes your money and you still have car problems. He gets the job done. I've been rocking with Sam for years... Go See Sam I promise you'll love him! He's professional and sooooooo nice. Also, he has a WONDERFUL team behind him!You rock Sam ...Services: Steering & suspension repair, Auto engine diagnostic, Air conditioning, Battery, Oil change

  Damon Collins
3 years ago
I don't think Ive ever had better customer service. I dropped my car off for 4 issues and it was ready the same day. Sam worked with my vehicle service contract provider and made sure that I was covered for no deductible. This place is definitely worth your timeServices: Steering & suspension repair, Electrical, BatteryServices: Steering & suspension repair, Electrical, Battery

  Delana DiSabato
4 years ago
I took my car to Champs because as soon as I would drive 40 miles per hour the car would start making a very loud noise and I could feel the car shaking under the driver's side. They told me I needed a catalytic converter and an exhaust flex pipe. I agreed to leave me car for repairs. Well when I picked up the car and started to drive it my car was still making the same noise and shaking. Therefore, I went to get my Son because he knows about the problem I was having. We went back to Champs and told them they did not fix my car. The manager wanted me to leave the car so that they could look at it again and he also said they could hear a ticking sound which could mean a wheel bearing problem. My Son and I could not hear that noise. I told him NO I was not bringing my car back to them. I feel that they took advantage of me because I am a 79 year old female. I could throw in the race issue but for now I will not.

  Sophia Sims
2 years ago
Went to have my oil leak and battery checked and I was told the lateral arm was broken and the rear brakes pads and brake rotors needed replacement, $1600. 2 days later I get a call saying the brake calibers needed replacement. Mind you I was NOT having problems with my brakes. The mechanic had a problem putting the pin back in the caliber plunger. He said that the plunger would not go back in so I had to have it replaced adding another $400+ to my tab making it up to over $2000+. They said the caliber pin was stuck out and would go back in. So after working on my car for a battery change I m out over $3000. I will never bring my car here again and I would advise everyone to avoid this place like the plague.Service: Brakes

  Dre Whitfield
3 years ago
I was charged $375 for one rotor, brake pads, one caliber and a caliper hose. Worked pretty fast I haven't had any problems no more grinding. If I had brought my own parts it would've been $200.

  Patti Nicholas
7 years ago
Issac is honest auto repair! My friend and I both take our cars there. Excellent customer service. If you want your car fixed right at very fair pricing and honesty this is the place to have your car fixed!

  Maryann Bentley
2 years ago
They did a good job on my van the owner Sam was very nice and helpful and friendly and he was very professional and told me everything that was wrong with my van and what they was going to do they did a excellent job and I recommend anybody to take they car or van to them once again Sam does a excellent job. Maryann BentleyService: Auto engine diagnosticService: Auto engine diagnostic

  Aprilthacookin ladii
3 years ago
Poor service! I had to take my car 4 times back to this place to fix my brakes still wasn't fix.Please don't waste your money or your time ..This place is a joke!!! I found another shop that fix your issue once and done.You never have to bring car for the same issue.. Thank God! There are people that care about your car and your safety. I would not recommend to no one.Service: Brakes

  Alexander Courney
2 years ago
After months of problems and many trips to various auto repair shops i Took my Chevy Cruze into champs and they were able too replace the turbo for a good price and the car has ran great ever since.. I m being serious champs is very skilled and talentedService: Auto engine diagnosticService: Auto engine diagnostic

  Miss Shantinique
2 years ago
Great service. I was referred to this shop by a friend that gave them high praise. I have no complaints and will be sticking with them for my future automotive needs.Services: Auto engine diagnostic, BrakesServices: Auto engine diagnostic, Brakes

  Robert Evans
3 years ago
Honest mechanics, it's like finding a unicorn, sometimes it happens but they are out there. Came in worried about a check engine light they told me exactly what was wrong and fixed it at a very reasonable price. They earned my trust.

  John Auld
2 years ago
Excellent service, we would recommend Sam and his team to anyone looking for vehicle service. Great customer service and very timely repair times. Thanks Sam and team!Services: Steering & suspension repair, Oil changeServices: Steering & suspension repair, Oil change

  Glenda's music Brown
6 years ago
Great car care place I have been a customer here for 4 years the owner Izzak and his assistant Sam are great guys. Any problems with your car they will assess and tell you what the price will be

  Aleshia Mcgraw
3 years ago
I will not let anyone look at my car - only Champs. Champs has served me well for over 30 years. They treat me like family. I am very satisfied with service.

  J.A. Jr
4 years ago
Great service, fair prices and most of all, I trust them. Having an auto repair shop that I can trust to do the job right and be honest with me is invaluable.

  Theresa Fuller
3 years ago
Champs Auto is a champion in service and professionalism. They are efficient in good old fashion quality service. Prices are reasonable and fair.