Dowker Auto

4.8 (24)

  4455 N Waterman Rd, East Jordan, MI 49727
  (231) 676-8366
  dowkerauto.com
  Claimed

Diagnostic center Car repair and maintenance service Transmission shop Vehicle inspection service

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Trevor Owens
a week ago
Randy is very knowledgeable and always helps everyone out when it comes to keeping their vehicles on the road. He is honest and fair. I am glad to have him as a mechanic. He is the only one I trust.

  Lynn Hastings
a year ago
The Dowker family run an honest business. Randy works hard to keep my cars running and Angie makes phone calls to make sure you get the parts you need at the best price. They have the client s satisfaction and most importantly the safety of the client and their vehicle in mind. Thank you for really caring about me and my Envoy Denali~ Always great service!!! Love you both!

  Joshua Stutzman
a year ago
Initially I felt good about leaving my vehicle with downer auto . I was told by the secretary, the owners wife , that my vehicle would be looked at and addressed within a weeks time , however after 3 weeks and some days it had still not even been looked at . When I did finally hear from randy he tried telling me I needed a new battery ( which was just replaced within a month of being dropped off at his shop )He also tried to say that there was a ton of work needed on the front end of the vehicle and wanted permission to do said work . Something didn't feel right and I wanted a second opinion so told him no which turned out to be a very good decision as none of what he said needed done actually needed done .When I said I'd be picking up the vehicle if it wasn't finished within that week ( 4th week) randy became very disrespectful , calling me names and making threats .After this I wanted the vehicle picked up immediately but my girlfriend wanted it fixed and usable and said she would work things out with randy .The vehicle was finally worked on but the work done was not up to par . The list of things to be addressed still wasn't done when we went to pick it up and we had to bring it back to his shop yet again to have him finish the work .Unfortunately even the 3rd time of him having the vehicle did nothing for the work he said he did as the vehicle still leaks fluids and after noticing it was coming from the same area he was suppose to fix , I finally crawled under it and realized he never even tightened the bolts to the transmission pan which was the main concern to begin with .My advise to anyone that's reading this review and thinking of allowing him to work on your vehicle, don't, it will cost you more money in the long run and yous be safer taking your vehicle to someone more reputable and honest.

  Cindy Stark
a year ago
Fixed my van before our journey out of state. Always keeps us on the road. Never steered us in the wrong.One of the nicest guys you will ever come across.

  The Mehndi Muse
5 years ago
Love these folks. Randy and Angie are down-to-earth, decent folks. First mechanic I've ever had that doesnt have a permanent scowl on his face, Randy actually smiles and will talk to you about your vehicle and offer multiple options to get the job done whenever he can!

  Joshua Thurston
3 years ago
Always reliable and dependable, easy to work with and really knowledgeable about his grade. Randy's prices are honest and affordable! All my vehicles come here and will continue to come here.

  Tammy E
5 years ago
Randy and Angie work together to give you the best service! It s hard to find an honest, caring and knowledgeable car repair but that s what you get with them! Highly recommend!

  Julia Dunnebeck
6 years ago
Great customer service and great prices! These guys are my "go to" for all my mechanical problems. I also like how honest they are which is rare for me.

  Ann Chaffee
4 years ago
Definitely help my husband and I get back on the road with zero stress. Will be going them again if we have another problem.

  Kimon Criner
6 years ago
Randy is so knowledgeable and great to work with. Life saver for sure!! Five stars all day long

  Bailey Owens
a year ago
Fixes my car each and everytime I need it. Thanks for keeping my car safe and on the road.

  Michael J (MJRydsFast)
3 years ago
Computer work done previously plus climate control. Both services resolved. Nice people too.

  Jarad Johnson
5 years ago
excellent service with dowker trans & auto today! Will defiantly be returning for future repairs.

  Rick Fisher
5 years ago
Did brakes for a great price and was finished fast

  Nathan Kenney
5 years ago
Awesome Shop great work.

  John Harp
3 years ago
Great service, knowledgeable staff.

  Opening Hours

Monday 9 AM-5 PM
Tuesday 9 AM-5 PM
Wednesday 9 AM-5 PM
Thursday 9 AM-5 PM
Friday Closed
Saturday Closed
Sunday Closed

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