O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  William Bacon
a month ago
I give it a five star only if mackenzie is it's working computers.. There's a red headed guy.. And some other bearded guy.. With a lot of gold necklaces.. They always give me the wrong part..and I have to go back-and-forth. A bunch of times.. The lady mackenzie knows.. how to use computers.. And should definitely be in charge.. She always gets me the right part the first time!!!

  David May
a month ago
As someone who does all his own auto repair O'Reilly is a go to store. Service is great and prices are reasonable.

  jessica Cobb
5 months ago
Stopped in needing pretty immediate help with a tire. Being in a town where everything closes early and not many resources Tommy helped fix my tire. He went above and beyond trying to helpFind the issue and wanted to make sure he did all he could to help. They should have more resources to utilize like a compressor but he made sure he did all he could. In a world where it seems impossible to find good workers, he seemed to enjoy his job and provide excellent customer service.

  Alicia Roderick
4 months ago
I usually prefer O'Reilly over autozone, but not today. I wanted to place an order to be picked up later this weekend and the person I talked to told me I had to do it online, was very short with me then hung up (I don't like there website and find it confusing). I know for a fact they can take orders over the phone and pay with a credit card OVER THE PHONE because we've done it more than once. Anyway Autozone was more than happy to help me. Going to be going to Autozone from now on.

  Donna Basner
3 weeks ago
Very helpful young Men work there, great place to go. Getting Help without, you don't come by that much. Thank you guys

  Susan Swan
7 months ago
Tommy helped my mother who needed a jump start. He was there within minutes to help her out. He also tested her battery and it was fine. Just needed a jump as she sat in her car listening to the radio down by the river. Tommy you don't know what an angel you are. My mom said, "there are still good people in this world". If your boss doesn't know who he has hired, he needs to read this and give you a raise. Tommy is one in a million, right here in Dundee Michigan!

  Matt Lajcak
3 months ago
Helpful and friendly staff with most parts in stock or can get within hours.

  Jim H
10 months ago
Great staff. I had a rock punch a hole in the radiator while traveling into Michigan. A buddy and I stopped in and were able to quickly repair the truck in the parking lot. We bought kitty litter there and they lent up a bloom and shovel to clean up their parking lot when we finished.

  alana lewis
4 months ago
Great costumer service. Very friendly and helpful

  Emilio Ruiz
6 months ago
Always knowledge-able service they help me out alot

  Bob Forgacs
2 months ago
Great place and everyone is very helpful!!! Thank-you!!!

  jane ReIrRuC
a year ago
Bought work blades and thought I could put them on myself. Went back 2 days later to ask for help. 10 seconds later, new blades installed by them.Happy customer!

  Cameron Basquin
a year ago
This is by far the worst auto store in Dundee. I ve never got the right part from here.. every time they send me away with the wrong part. I can bring the part straight off the vehicle and they will argue it s not off of it. They don t want to help they don t want to work, they all just sit back in boxes and buckets and look at you like they want you to leave. Highly recommend saving your time and going somewhere else.

  Laura Thomas
4 years ago
Stopped for wipers before a long drive to a funeral out of state. The sales associate was friendly and recommended a product he personally uses. Prompt, professional service and even put them on our truck for peace of mind. Thank you!

  Jesse A
3 years ago
Woman inside was very good! I didn t catch her name. She helped me change my headlight. Great customer service. Thank you !

  Dana Stewart
a year ago
Went to O'Riley to get my brake pads for my 2015 ford explorer and thinking this would be an in and out transaction and went on my way to do some other Aron's while I was in town. ( I live 30 minutes away) got home to complete my brake job, opened the box and the brake pads where not the correct pads, so a 30 minute drive back to town (not happy) got to O'Riley and they can't explain why they are correct. (I brought my old pads this time) they couldn't help me so I went to�AutoZone�and they had the correct parts and it was 15.00 cheaper. I think I will start going to�AutoZone�from now on, my last 3 visits to O'Riley have me not wanting to return from parts that are not good and customer service that is subpar at Best.

  Dawn Schroeder
4 years ago
Both guys were very helpful. Love that they can check to see why your service engine light comes on and you can't get to the mechanic before they close.

  Sandra Bellestri
4 years ago
Very helpful with my check engine light problem but it seemed like they weren't in agreement with the problem. The 2 men had a different answer but I think the one had more experience. I guess i thought that computer would know what was wrong but it was 1 of 4 major things. Frustrated.

  Kris Miracle
5 years ago
Jay is the man to see in Dundee...very much helpful, knowledgeable, and innovative! Twice now, he has gotten my older car out of the "just scrap it" dilemma and brought it back to life. Very grateful!!

  Dawn Boggs
4 weeks ago
Busy but helpful

  Kevin Bowser
a year ago
Good prices but the lower priced wiper blades are kept in the back and when I asked if they could put them on got him haud so I just took them

  Rick Schuessler
4 years ago
Alternator and battery went bad traveling home on 5/31 @ 9:30 pm. Both employees were spot on with their help. Great staff and Thanks again !!

  CrazyBax
5 years ago
Aaron is very good at finding me what I need and getting it to the store fast if it's not in stock. Best O'Reilly's in monroe county.

  william schmedding
10 months ago
Helped me get the right battery for my 65 Galaxie.

  Edward Whalen
a year ago
Guy was fast and friendly for a quick head light bulb. Walked me over and handed it to me instead of just pointing.

  Brandi
a year ago
Love that you can get discounted Autorama Tickets here

  Crystal Lee Viking Mom
7 years ago
Everytime I have gone in this place the staff does not have the knowledge to assist! I was spoke to by a manager with complete disrespect. I will never shop or inquire about anything there ever again!

  Tim Gee
6 years ago
The employee that helped me was very rude and disresectful and should learn to treat his costomers with more respect i will refuse his help during all future visits

  Kyle Petee
4 years ago
The staff were friendly and efficient. They had the parts I needed in the brands I wanted.

  Timothy Sullivan
5 years ago
The folks at the Dundee MI O'Reilly's are great to work with. I would recommend them to anyone looking for parts.