Xpert Car Care

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  gunnmauricemdg
6 months ago
If I could I would give no stars. Took my truck in because it was overheating. My truck was left unlocked and someone broke into my truck and took a bag of valuables. They did not inform me of it even though one of the workers said they did notice the truck have been ran through. I asked to see video footage he replied that he couldn't show me. Please take your vehicle anywhere else. They will recommend parts you do not need and overcharge you. Don't let his slick talk get you

  Robert Hill
2 months ago
Had them install a engine in my car reasonable price actually work I would use them again

  Jahnia Estwick
6 months ago
I would never recommend this place. The workers act like they have your best interest at heart and that is so far from the truth its not even funny. Damage was done to my car by them and I had to give them the chance to fix it before I could take legal action. Thankfully they replaced the part with little to no push back, but I still don't feel safe in my own car after they touched it.

  Deshanae Williams
3 years ago
They was supposed to repair my overheading car. I told them I knew I needed a new water pump and thermostat and I told them to let me know what else I needed. I found out all I needed with the scan They did on the ride. Then a couple of days later they told me it was done. I thought,wow that was fast. They charged me 700 and I drove home with my ride. It seemed fine til later that same day it was jumping and heatingup a little. So I tried to check and see what's wrong I found out they jammed my hood. I had to get my ride back up there to see who jammed my hood and see if they can fixed it that same day. So I come back the next day they had to take off parts of my ride to try and get it off. They had to many cars so they told me to come back. Well that same day I was trying to work and the car was smoking and I couldn't drive it at all. I call up Tony and he told me that all he did was do the water pump and and flush. I told him with the Receipt it shows you did more then what you actually did and charged me for it. (I have receipts ) I towed him my ride back and told him he needs to fix my hood and do the work that he was supposed to do and said I'm not paying for anything extra . I had my ride there for months and been calling and texting him asking for updates. He has been ignoring me. Not until I had to stop up there to get something out my car he told me that I now need a new engine and I asked him how long he known this before he was going to tell me. (Again I have receipts) I told him I need him to fix what he broke before I get anything. So he said he will do it. I said ok. Again calling and texting to get a update and nothing. I called the last time I late June. I found out he put my car on the streets and because he couldn't do that the police asked what he wanted to do. He had my ride towed off and he told me after I been there for a whole week. With the pandemic I couldn't get my ride out and I never got the work that I paid for and even questioning if he even but the water pump in and lied.

  Kenshawn Siebert
3 years ago
His service has really gone down. Another so called business man draining the City with his slick talk. 8 hour's to do a tune up is very terrible, especially when you paid 685$. A month before that 525 for brakes, caliber and roators on the back.....not to mention they didn't do the oil change that was suppose to go with the tune up. Sorry but you can keep your cheap talk and move away. Detroit don't need business like this.

  Jakayla Anderson
4 years ago
I'm writing this review to let everyone know that this place is the worst mechanic shop ever. They lie and hide things from their customers. My car was at the 7 mile location 4 months ago to get repaired they drove my car around god knows where and also got my car ticketed without me knowing. I just received a letter from Detroit parking about it. Now I'm stuck with having to pay for a ticket I didn't know about. Please do not go to any of their locations they scammers and liars.

  Alexis Ani
4 years ago
They were all very knowledgeable and Honest!!! Robyn at the front desk went above and beyond for me and made the whole process 50x LESS stressful than it could have been. Very satisfied with their service and forever grateful for Robyn's Customer service! :)

  Rameses 187x
4 years ago
They'll tell you that towing will be waved if you get the service done there. But if the price to fix is cheaper than the towing they'll inflate the repair cost. Very knowledgeable mechanics for the most part.

  SHEISGLOBAL313 Travels
3 years ago
I took my truck for the water pump to be fixed and they drove my car to another location and blew my engine in the process. They wouldn't admit it so I had no choice but to pay 3000 for my engine repairs! After having my truck for 3 weeks I finally got it back and had to take it back to them 3 times for leaks from the power steering and the oil. So my truck was still messing up and I take it somewhere else to find out they used ALUMINUM FOIL AND A ZIP TIE to keep my power steering from leaking!!! Do not waste your money!

  Daniel Dutton
3 years ago
Tony put exhaust on my car few years ago. Did work quickly, reasonably & no problems ever. Tony also does work on my daughters car & never a problem.Service: ExhaustService: Exhaust

  Metro Barnes
2 years ago
Services great, you have to make sure and rush them their not a big business. Automotive work takes time.Warranty policies are fair also!

  T.O
a year ago
Horrible very disappointing my car even makes a new noise smh I paid alot of money for more problems im a single parent it's a shame people do such horrible things to others moreover never will they touch my car again and hopefully not yours either.

  Takiyah pearson
3 years ago
My van was without heat & Xpert Car Care made it possible to have heat again everyone was friendly and took me home Tony called and told me what all he had to do and I was to excited because it didn't cost me a arm and a leg

  Don Juan
3 years ago
Very good service. They had our vehicle a couple days longer than what they originally said, but other than that their service was pretty good.

  lee pony
4 years ago
They are over priced and they will leach you for more money in a vulnerable situation, just for your car to be right. They have a whole team of liars ready to serve you. Thats my experience.

  Darryl Foster
4 years ago
They fixed my brakes, and oil change, and did the credit for me, all I have is good things to say about them!!! Keep up the good work fellas!!!

  Terri J
3 years ago
I never even got a chance to get service from the company. Upon my call to ask about a repair the guy who answered the phone told me of more things I d need even gave me prices without hearing me out of my issue or even seeing/checking my vehicle. Smh

  Daniel Sinclair
3 years ago
I would definitely recommend xpert car care. They repaired my car quickly and got me back on the road. Plus they allowed me to finance the repairs.

  Aishena Walker
4 years ago
The owner was very respectful but when you get to the shop the lady that work the front desk was very nasty an Ghetto no go customer service at all man when I tell you black people omg she don t know how to talk to people customer service is very low

  Us AllWeGot
2 years ago
Seems good like the payment plan Tony has going 90days same as cash

  MoneyMAN Bizzle
3 years ago
Horrible broke spark plug in my engine, had 2 get a new engine... I will be during them, DO NOT GO HERE TAKE YOUR VEHICLE ANYWHERE ELSE

  Mark Johnson
3 years ago
Great Tony really helped me out. I'll go back to them for everything on my car.

  ANGEL B
4 years ago
Charge too much just to put on a starter for a Jeep when I got it done at a lower price over on grand river

  Ronny Hamilton
3 years ago
Horrible service bad prices! Waited 3 months to get trans done and didn t get fixed right.Service: Electrical repairService: Electrical repair

  Chris Love media
3 years ago
This company charged me double what any company would charge for an axle. They tried to charge 650 for a 250 job.Services: Steering & suspension repair, Wheel alignment, BrakesServices: Steering & suspension repair, Wheel alignment, Brakes

  MS. Drake
3 years ago
Tony Is the best my car drives like brand new. Thank you Tony

  Jackie Jackson
4 years ago
This man will lie to your face bad service Car wasn t repaired after paying 1500 now I don t know what I m going to do

  Linda Hunt
4 years ago
Fast service affordable prices Tony gets you together Friendly staff

  shantinique moore
3 years ago
All im gone say is ALL LIES!!! Will never get my services again.

  roderick wade
2 years ago
Very good work and was finish before time told