Service options
- Curbside pickup
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
David Rodriguez
a week ago
Got my check engine light checked out, very quick helpful and even printed out the error code and parts needed. Lady was very helpful
Kia kia
a month ago
I purchased what was suppose to be front turning signal light and ruben sold me the one for the rear I told him the light was orange he told me it didn t matter he was very rude upon asking him questions I was trying to make sure I had the right lights that s not my first encounter with him he has very poor customer service I really like this autozone everyone else has always been so helpful 8yrs I ve been coming to this one and I ve never had a problem until I met Ruben very rude I felt like he was just trying to rush me out the store
Raymond Hoskins
2 months ago
My experience at #6117 Vernor Detroit, Mi 48209, has been satisfying on several occasions, over the past couple of years.Jazzmen is quite knowledgeable, not to mention patient and attentive. Thank you, young lady, for your professionalism.
Saycrud Clothing
4 months ago
If you run this store keep Enoch close and give the man a raise. I dread car issues because I m so uneducated with it all. After a stressful long week I m sure I wasn t the friendliest person to interact with but I was in and out in no time. Enoch truly felt like a god send took time to educate me on my purchase and installed a new battery for me in the FREEZING cold with the best attitude. If I ever run into car troubles again I ll be back at to this specific location w out a question.
Ethan McDowell
2 months ago
My battery died over the weekend during the extreme cold and I'm pretty clueless when it comes to my car. Everyone at this AutoZone around the corner from my house was super helpful and helped me pick out the correct battery and got it installed for me incredibly quickly. I was in there on January 16th and 17th, 2024 - thank you to everyone that helped! :)
D Sharriah Hernandez
2 months ago
Didn t take long to receive help finding an item I needed. The employees (didn t get their names) even offered to put my license plate on as I was alone with my baby. So glad I came to this location.
Anna Witte
2 months ago
Everyone who helped me at this location was kind and helpful. Quick responses, comprehensive answers to my questions and quick service. Thanks Jasmine for replacing my battery!
Kimber Hurell
6 months ago
Came in because my battery was dead. The first auto shop that I went to wanted to charge me $360 just for the battery. I went to this AutoZone and the staff was so helpful. Not only did Enoch help me to find a battery, but he also replaced it for me. The job itself was tedious due to Ford and their "immaculate" design, but Enoch was very professional, knowledgeable and patient and got the job done. Thank you for all of your hard work and kindness.
Debra Mcbain
3 months ago
Very professional, I bought wiper blades and the lady installed them for me. Was very happy with the service
Miriam Villareal
2 months ago
Always has parts on hand and helpful employees make finding what you need quick and easy
Gabrielle
8 months ago
Needed an affordable battery for my vehicle and found that and so much more with this AutoZone. The manager (Jaszmyn?) was patient and helpful with me on the phone. She located the cheapest battery for me and when I arrived, she, her associate Enoch, and I discussed if it would be best for my needs. Ended up getting a higher priced, but better warranty/life battery thanks to their guidance. I didn t feel pressured and I genuinely felt as though they took my vehicle and needs seriously. Enoch generously helped to put the battery in my car which was no easy feat. He was meticulous and kind. I m incredibly impressed with the team there and am so glad I went there and not one of the many other parts stores in the neighborhood. This AutoZone has a customer for life!
A M
3 weeks ago
Jasmine, she s a great professional she does very good job
Gracie Solano
10 months ago
Monday June 12th 2023 I love good customer service. This location doesn't do good service, they do GREAT service. Jaz you were fabulous from the time you answered the phone. Thanks so much. Andrea what can I say? Your service and kindness was spot on. Thanks for helping keep the gals/young ladies safe in our van. Mercy Education Project is forever grateful.
Jordan
4 months ago
Great friendly and efficient staff resolved an issue with a purchase from a different store that sold me incorrect brake pads. Thank you for the kind service :)
Danial Chaudhry
6 months ago
I came in because my check engine light was on. Enoch helped me out immediately with the OBD port and was very knowledgeable and kind. I d highly recommend this location
Dro Bonilla
6 months ago
Best service ever.took care of me right away.jahzmin was awesome. Definitely worth coming.
Fernando Alcantar Jr
8 months ago
New two employees don t even know what they are doing or where to find the parts, have to even tell them how to do it, Mexican boy and blonde kid, don t know their names, but literally no help at all, wish they hired people that actually knew about cars like before, just hiring people that have been there for over a month and still as if brand new
Elliotto DeBirri
5 months ago
thank you jazmine extremely helpful and professional. good spot.
Domenic Anderson
11 months ago
The management is great here. There super friendly and nice. They do there best to get the right part and your part ordered as fast as possible. Been going here since I owned my first car and also another autozone of generations of family who also used this autozone.
EastsideDetroit (EastsideDetroit)
a month ago
Went to AutoZone to get struts in the front ACDelco spark plugs coil pack AutoZone
Brandon Williams
a year ago
Jazhmin was no help Miguel was no help Julian was no help Andrea was no help Brandon was no help because he was doing commercial zeek was no help because he was at Livernois and Michigan but they are a wonderful team when they speak Spanish having Brandon look confused because Siri can t translate correctly
Jessalin Thompson
2 years ago
I called to check they were still doing battery replacements during the pandemic....they were and were very polite and nice during both phone calls. Jasmine was extra helpful about when a good time to come in was. The changing of the battery was great the guys took their time to do it right. I had an all-round great experience here and will be coming back for anymore car parts.
Kimber Leigh
a year ago
I went in needing a new battery. A nice guy looked up my vehicle make & model. I explained the issues & had a couple questions, which he answered. Batteries have gone up in price quite a bit & the one recommended for my vehicle isnt affordablefor me rn, hence no 5th star & also no battery for me. I'll be back soon with an awesome gift card to finish my purchase.
SOLT Sisters
a year ago
If I could put more than 5 stars I would. Andrea was very helpful, knowledgeable and courteous. Would highly recommend!
Fadiaa Ya
a year ago
The customer service is top notch, the products are always high quality, and I always enjoy shopping in that location.
Jeremy Conn
5 months ago
Jasmine installed my battery quickly.
Angela Fitzpatrick
2 years ago
Stop by to grab a few things for my car, great place to go if your in the neighborhood, come on in and stop by. I just wanted to add this, thank you to the woman who helped me find my part for my car, i really appreciate her work and service. Can someone let her know I forgot her name but she took my order on 10/07/2021.
angie brock
3 years ago
Husband was in line cashier helped people that came in after him, so of course he spoke up. Husband asked for part he needed associate lied said they didn't have it. The mechanic called had the part pulled. Very bad business. Make me wonder if it was a color problem. Hmmmmm
Boggs Dogg
6 years ago
They are ready to help you as soon as you walk in the door .i will give them my business for sure. Great Employee's friendly and helpful. I would recommend this store to everyone.
Randal Garrison
5 years ago
Very good workers behind counter, I knew what in need at the time and got it from shelves.Worker ask if I would like him to double check part number . He gave me options on different brightness.,( Lincenes plate light).