LaFontaine Toyota Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Cali Fornia
4 months ago
From scheduling to vehicle service, my experience was pleasant.I called to schedule an oil change and found flexible dates and times available. The representative was friendly and patient as I had a little early morning brain fog :)When I arrived for the appointment, I was immediately greeted and brought to the service desk for check in. It was brief, but I found the three service reps very courteous during our short interaction.I was brought to the waiting area where a tv, water stocked mini frig and coffee bar was available. It was clean and quiet for phone use, reading, etc.Wait time was near spot on for oil change, tire rotation and fluid check. I would say the time was actually a little quicker. I received a video report showing my car with details of the service just prior to completion. Moments later my key was brought to me, I signed out and escorted to my car.

  Jacob Eady
a month ago
Do not Bring your vehical here for honest work.I brought my 2019 tacoma in for a recall on the tail light.They told me my water pump is leaking and it would be $700+.I took it to a different mechanic the same day and we both looked and seen there is zero leaks. I then pulled up my dash cam video from the service and have them on audio and video saying " F that mother F'r he didnt get anything from the start anyways" as they are typing into the computer. They are frauds!!!!

  Craig Matteocci
8 months ago
Ergys Gjini went above and beyond to correct the problems that occurred with Page Toyota. He took care of all the issues and explained everything to me in detail. Even though I didn't have an appointment, he got my car in immediately. Thank you Ergys for going above and beyond. You have a lifelong customer.

  JaRita Moss
3 years ago
Fast and friendly service. I was able to schedule an appointment a hour in advance and there were ready for me upon arrival. I really like the new video inspection offered. The only thing I would change is to explain the video inspection in layman terms for those of use who don't understand the metrics foe brake pads and tire tread. The prices here at LaFontaine are great too, nothing like the quick oil change spots that charge way too much.Service: Oil change

  Kirsten
9 months ago
Called ahead to ask about a specific repair. Got a confirmation they did the service and a price quote via phone. Drove 30 mins here and immediately was told they don t do that repair. ???

  Monique Bryant
2 years ago
I had my car towed and dropped off for transmission service. My service advisor Tony Jackson notified me with recommended repair, which was covered under warranty. I was also provided a loaner vehicle which was a pleasant surprise.

  Lesley Calo
4 years ago
Had a great experience working with Mariah. She was very helpful and efficient. We had a bad experience getting an oil change *somewhere else*...we are from out of state and the other place broke something on our car...we took our car to LaFontaine to be serviced and Mariah made sure we got the part ordered on our car in 24 hours! Thankful for her help and would recommend service here.

  Jessica
3 years ago
The service department is great, and very professional But the new car sales manager was not professional at all. Because of him, I will not be going back to the KIA dealership on Telegraph in Dearborn for any of my vehicle needs. I will go to a different dealership. And, I wouldn't recommend this dealership to my family, and friends. By the way they love my KIA. Even though the service department there was very helpful. One, or two bad apples will spoil the hold bunch. I will be contacting Mike Law Service: Oil change

  Michael Chalifour
3 years ago
If your into Corona Virus safety, this is not your place. Not much for masks in the building, service or sales from what I seen. I actually had a family of four sit next to me in the waiting area and eat a watermelon tray they brought in. Lol. I went outside to wait.

  Toni Mccallum
a year ago
I love being treated like a queen and in order to be a queen that I am this is where I go oil change tire rotations awesome people always make sure you're on point thank you

  Bernice Golem (JBL)
4 years ago
Excellent Service. Comfortable waiting area very spacious. Offered granola bars coffee tea ALSO bottles of WATER complementary..

  Tori Lyons
3 years ago
Very clean and professional I like the video the send showing your car and any recommendations service very thorough and detailed I highly recommendService: BrakesService: Brakes

  Samantha Porcaro
2 years ago
These guys (and gals) really do treat you like family. I love my car and I loved the service!

  Tre Hunt
2 years ago
Tony got the best service. He has been servicing my car since i bought it from here

  Edward Conley
3 years ago
Great service. I was impressed with the video inspection of my car.Service: Oil changeService: Oil change

  Cornelia Mickels
3 years ago
They just need to handle a business a little bit better and probably get rid of some of their employees in the service department

  Linda Orta
9 months ago
Great service and the salesman was fantastic .

  Kapotaksha Das
a year ago
Quick servicing, no complaints so far.

  Haroon Shafique
2 years ago
3 hours waiting they came back with, "we need to order the part".

  Melissa Fowler
3 years ago
I loved the video showing them working on you car.Services: Wheel alignment, Oil changeServices: Wheel alignment, Oil change

  Cynthia Tucker
2 years ago
Terrible I will never go back there again

  sunil rao
a year ago
Visited Honda service center

  Annia m Bryson -Burks
3 years ago
Very good

  Wojciech Pilecki
2 days ago
Fast and solid. Nothing more , nothing less. Rest assured your Toyota will be in good hands.