Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Aiman Almasnaah
7 months ago
The gentlemen at this shop make sure you leave satisfied and happy with the service you receive. They check your car all around and make sure it leaves the shop with everything ready to go. Plus their prices are fair and they service the cars in a reasonable time.
Eva E
a week ago
I would never buy kunafa from any other place, it's their speciality. The prices are unbeatable for the same high quality. Highly recommended
Adel Al
a month ago
This guy is a crook, my brother had transmission issues on his car and sent it to Jim s for repair first bill $3kpromised everything was repaired, problem occurred again jim ask for 2k due to it being a different problem so my brother being the kind guy he is coughed it up and guess what . The problem was never solved. Car was junked. Do not go to this place
Achraf Moussaid
6 months ago
Best mechanic shop in Michigan located in Dearborn this place is amazing great work professional, they go over and beyond to ensure whatever you need fixed or repaired to be done and resolve any issues going on with your car. Very knowledgeable mechanics great prices can t beat it I will always bring my car to this place for my repairs and fixtures. Highly recommended amazing staff check them out I promise you ll be more the satisfied with their work and knowledge they get the job done.
MATILDE ROCHA
8 months ago
Would recommend 100%!!! I drove to MI from OH, my tire started making a noise. they were the only shop in the area willing to stay open to help us out! they identified the issue right away and got us back on the road in less than an hour!
Alyssa Lynne
11 months ago
They got my vehicle checked out fast but not very happy with the overages. Called me with the prices and holy cow. I called my Warranty company to see what wasn't covered.. They charged atleast $40 more then the manufacturer charges for the part and then labor was 45 an hr more then what the warranty covered. Needless to say After paying $100 deductible and 85 in extras, I could of changed my alternator myself.Services: Electrical repair, General repairs & maintenance
Michael Hill
7 months ago
Real nice people that work there. Could barely drive my car in there cause it wasn't turning. Had to leave it there after hours on the weekend. They looked at it first thing when they opened.
Artemis McGettigan
4 years ago
Took our Honda fit there earlier this morning, and the brakes and one of the front axles were replaced within hours. Price was way below what I am accustomed to expect for auto repairs, and came with no sacrifice to thoroughness. Cost estimates from other places came back nearly twice as much. I've never been to an auto shop so friendly, straightforward, honest, and welcoming. I would recommend Jim's to everyone I know. Really awesome people.
KRIS T LUV
2 years ago
Honest Reliable Fast Work at an affordable Price! The Team is A-1!!! I am always a satisfied customer.I can t Thank Them Enough! They know Cars & How to Fix Them. If you are looking for Trustworthy, Dependable Auto Repair this is the spot to take your car. It sure is for me! Keep Up the Good Work & Impeccable Customer Service!
Shy Form
5 months ago
Brought my challenger in for service very multiple times affordable and honest
Donna Baldwin
5 years ago
I have been a customer of Jim's auto for quite a while and I have been satisfied with the customer service as well as the work itself. I enjoy talking with them and they make me feel very welcomed. I will continue to bring all of my vehicles to them because they treat them as if they are their family's vehicle. Keep up the excellent work.
Felicia N
a year ago
Unfortunately this was the closest place available when my skid plate was hanging off my car. I was expecting to pay around $25 for them to screw it back on. Double it! For them to drill in a couple screws they charged me $50!!!! This place is an absolute rip off!
Alison Graham
7 years ago
I come from a family of mechanics who unfortunately I live far away from. At the time I was in a tiny apartment and couldn't work on my own vehicle which is hard to do when you know how most companies work. Jim did an awesome job. He was very honest, informative and fair. The lady at the front desk is a sweet heart (who's new not the one complained about). He diagnosed my vehicle right away and then had his guys working on it within an hour. Jim also offered to fix another issue for base cost of parts and only half hour labor which is unheard of. He also haggled with the stupid warranty company I have who's terrible and managed to get them to pay most of the bill. I needed a good, quick mechanic and honest mechanic who wouldn't brake more stuff and Jim's auto went above and beyond my expectations. Thank you!!
Mike Myers
4 years ago
I went there with my car feeling like it was about to fall apart. I was ready to just junk it. They told me it's ok.. It's just a wheel bearing. Made me feel great and they gained my trust from then on. Now.. I help out at the shop and very proud to be part of an amazing team! Mussa, the owner now, is amazing! Busy guy, but still makes time to have one on ones with every one. I would recommend this shop to my own mother!!
Keith Feijoo
6 years ago
I have 2 vehicles with a collective 464 thousand miles. It's because no one but Jim's has worked on them that they are still running strong. I wouldn't take my car anywhere else. Great service, honest people, knowledgeable and helpful mechanics; best around!
B. Alsadi
3 years ago
Jim's Auto is where I go when I need any mechanic work done. They're reliable and have never let me down in all the years I've been going there. All the major maintenances I've needed to get done (timing belt changes, engine work, suspension) have always been perfect. This most recent visit was no different. I needed to have my rack and pinion replaced and the team did a great job getting it done. It's like a new car! Jim's Auto is a mechanic shop you can trust to get the job done the first time. I've been to so many shops in the past where I've had to go back and forth for the same issue, but not Jim's. The staff is courteous and the mechanics are knowledgable. If you need anything done and you need it done right, go to Jim's.Service: Steering & suspension repair
Joe McGuire
4 years ago
Warning: do not go here. You will regret it. Keep in mind as you read the other reviews that the ownership has apparently changed recently and unfortunately, things have taken a major turn for the worse. I live near Jim's and have been going there for years but I will not go there any more, despite how convenient their location is for me.I recently took my car in to get a tire replaced and for an oil change. A few hours after I picked it up and drove to work, they called me and told me that there was oil spilled near my car was. It turns out that they had cracked my oil filter housing and all my oil had spilled out. By the time I discovered this, my car could barely run and I was forced to roll it to the nearest repair show to my work. They diagnosed the problem and replaced the broken part. I took it back to Jim's and asked them to reimburse me for what I had to pay to replace the part. They not only refused to reimburse me, they refused to even refund my money for the oil change. Their supposed reason was that they had called me hours after I had picked up my car and according to them I should have left work immediately and driven it back to them - but real life doesn't work like that. They were incredibly rude and unapologetic. Not only that, but they didn't even do a good job replacing my tire - it now makes this annoying whirring sound as it turns!
Beatrice Lovins
4 years ago
Took my car in on Tuesday. They told me what was wrong with my car and said to call back on Tuesday for a price to repair it. Called Wednesday, Thursday and Friday only to be told that they would call me back with a price. Still haven t heard from them. My mother and my aunt that go to them said they are honest and have always had positive experiences with them. Not the case for me.
Akram Algami
3 years ago
This shop used to be the greatest in Dearborn a few years back until Jim sold it. The new management sucks! They are so unprofessional. I had horrible experience with them both times I been there. They failed to fix a shifting problem in my car. Also, refused to redo the job or even give me a refund.
f say
5 years ago
Were very transparent in their dealings and honest. My car got towed there and they could have extra-charged and made up things wrong with my car but were very honest and checked everything out in my car as a courtesy to make sure everything else was in working order. Will definitely be going back there.
Daniel B
5 years ago
Excellent service. They took my car in immediately and worked very hard to bring the costs down. I would absolutely recommend their services.Also, their waiting room chairs are sufficiently comfortable and all have foot rests. That s real customer service
Rodney Cantlow
a year ago
I was very pleased with the service I received from Mike and Jim's auto repair. they went above and beyond to restore the heat in my Acura.
Arjun Musham
a year ago
Responsible service! Reasonable price!I m impressed by the care they took and fixed other minor things as if it was their personal vehicle.
Jody Collins
5 years ago
I would like to say goodbye to my wonderful Customers. I (Jody) was fired today for expecting to be paid correctly. Kenny and John are amazing Mechanics and people who are also being messed over so I am sure they will probably be at new jobs soon as well. So for all the wonderful faithful Customers who came to Jim's have a great Holiday season it was my pleasure to serve you and dont believe anyone who says I am on vacation or out sick. I was fired.
Ryne Powell
2 years ago
Was in town visiting from Illinois and my hummer started making a strange noise. I stopped in and Mike took a look at it right away and fixed the issue with my wheel bearings, was able to get home safe. Thanks so much!!Service: General repairs & maintenanceService: General repairs & maintenance
Susan Hansard
10 months ago
Jim's Auto Repair is the best ever. They are Professional, kind and honest. The prices are fair also. I highly recommend. Five StarsService: General repairs & maintenanceService: General repairs & maintenance
Joe O
7 years ago
I had an electrical problem with my vehicle which 3 shops were unable to solve for me. I went to Jim's and it was resolved quickly. I have not had any issues since. I would highly recommend Jim's for all repairs.
August M
4 years ago
Super nice people, great prices, and awesome job. Very fast service. Everything about the experience was super positive. Will be back next time the car needs something done.
Mohammed Ali
5 months ago
Don t waste your time, going there, people don t know what they doing
Saif Najjar
3 years ago
The people here are Professional and a pleasure to deal with. They even waited for me 30 mins past closing so i can pick up my car.Great work!!Services: General repairs & maintenance, Brakes, A/C installation & repairServices: General repairs & maintenance, Brakes, A/C installation & repair