Caliber Collision
5 (20)
25114 Ford Rd, Dearborn Heights, MI 48127
(313) 563-7220
caliber.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Loreal Maddox
4 weeks ago
My experience at Caliber was phenomenal! The staff were amazing! They were helpful and friendly as well as kept me updated with real time statuses on the repairs on my vehicle. I would recommend them to anyone!
Princess April Priel
4 weeks ago
The team will keep you updated on day to day basis what s going on with your car, how the repair going. They exceeded my expectations, they don t accept cash a tip of way saying thank you for doing a great job. But simply a review to their page. Thank you again Caliber Collision for working so great and for keeping us updated. I would highly recommend you guys! Kudos team! It was an excellent job and well satisfied customer here Oh forgot to mention, Jim keeps me posted every single day and they made sure my car repair was a smooth process.
Richard AlAziz
2 months ago
Caliber Collision did outstanding work for my vehicle repair. My representative Jim made sure that I was regularly informed with updates through the process, and I felt that he was working in my best interest, and making sure every replacement part was perfect for my vehicle. The repairs were flawless. I highly recommend Caliber Collision.
Sonya Jericho
2 months ago
If I could choose more than 5 stars, I would! Caliber Collision went above and beyond! They updated me at least every other day about what they were working on, what they were about to work on and what they had done so far! I was side swiped and the other driver took off so I went through my insurance and they were in my network. They were the only car repair shop that could get me in within the week! I was understandably frazzled after being hit and they helped ease my mind so much! Jim, the mechanic, was awesome and realistic about the finish date. My Explorer runs better than it did before the accident. The owner and secretary were also amazing! I would recommend Caliber Collision to anyone and everyone!!! Thank you so much Caliber Collision!
Vanessa Carthron
4 months ago
The staff at Caliber contacted me right away in response to my insurance company's referral. They kept me informed from start to finish regarding the status of my repairs. I also really liked the service arrangement that Caliber has with Enterprise Rental. Caliber arranged for Enterprise to pick me up right after I checked my car in for the repairs. I have a 2014 Lincoln. I bought the car used. Caliber made the car look like it's a new car! The staff are very and professional. I'd definitely recommend Caliber for collision work!
Tonya Clay
4 months ago
If you re looking for a good quality collision shop. This is the place to go. Staff was awesome and they made you feel like family. They keep you posted through the whole process of the repairs. I m most definitely was satisfied with the work.
Amy Vehill
4 days ago
Very friendly, professional. Had my car ready when promised. Kept me in the loop with progress. Great team of people!
Tara McDonald
5 days ago
Connected through my insurance and I was not disappointed. Friendly staff, great communication and fast repairs.
Tamara Reynolds
a month ago
Great service, vehicle updates vua text and phone. Estimate and repair process was throughly explained. Great customer service and repair process!
Ethel Copeland-Benson
2 months ago
They did an outstanding job, and kept me abreast on details almost daily..either through text or verbally. Customer service was also outstanding.
Lydia Moore
4 weeks ago
I am very satisfied with Caliber Collision. They have great customer service.
donna t
a month ago
Location was awesome. Staff was super nice and helpful. Will definitely use this location again!!! Thanks!
Latitia McCree
5 months ago
Excellent customer service and consistent communication despite all the supply chain challenges and insurance shenanigans.
Brian Bourbeau
8 months ago
Building cleaned up very nice from previous ownership.Very friendly staff, very outgoing and very helpful.Would recommend 10/10Service: Body & TrimService: Body & Trim
Debra M
6 months ago
Friendly staff and Cheryl at the front desk was a hoot to talk to.