Hank Graff Chevrolet Davison

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jason Hartman
4 weeks ago
"I recently had the pleasure of working with Mark at Hank Graff. From start to finish, he exemplified honesty and integrity in every interaction. He provided transparent information, listened to my needs, and never pressured me into a decision. Thanks to his sincerity, I felt confident in my purchase and would highly recommend Mark to anyone seeking a trustworthy sales experience."

  Tonya Garten
a week ago
I bought a car from Todd Bailey today and I am telling you it was hands down the best car buying experience I have ever had. It was fast and he made sure every detail was in there. If you re looking for a new or used car this is the place to go!!! Todd was very professional and nice. He went out of his way to help me with everything!

  Karen Eckwahl
a week ago
I was pleased and very satisfied with my salesman, Chase Hadsall. I had several cars that I had investigated on Hank Graff web site. I had definite ideas of what I needed. Chase showed me each car and kept focused on what I wanted. He was very knowledgeable, professional, and pleasant. I chose and purchased the car that really fits my needs. I am very happy with my experience at Hank Graff. I would feel very comfortable in recommending Chase to family & friends. Overall from beginning to end in finding the perfect car to having all the paperwork organized and a very smooth transaction.

  abi storms
a month ago
I ended up in a situation that left me with no car.My grandfather would have been the one to help me figure out a plan, but he recently passed away and I was left feeling so lost at what to do. I was recommended to Geoff Gordon and he was so incredibly helpful to me. We found a car and got it ready to go in just a few days.From the bottom of my heart, thank you Uncle Geoff. You were so helpful to me.

  Jeremy R
2 weeks ago
I've been going to Hank Graff for over 18 years. As a former technician and a 25+ year ASE Master Certified Technician, I'm pretty particular about my vehicle service. When my Service Advisor retired I was a little worried about whether my new Advisor would understand me and give me the same level of service. I have to say my new Advisor, Cody Ryan, is awesome! He knows the vehicle, he is respectful, and he's real about what my vehicles need, and don't need yet, based on mileage. I'm thrilled to know that I can trust and rely on Cody to keep my vehicle in top shape.

  Judy Jetson
a week ago
We took our 2024 Chevy Trax in because we had received notification of a recall and it was also time for its first oil change. Everything went smoothly from getting an appointment quickly and serviced quickly as well. We were told it would be in service for half a day but were pleasantly surprised when it was done in 2 hours. Good Work!

  Matt Brady
3 days ago
Hunter Bailey in the sales department was great to work with. We sold Hank Graff Davison our car, and Hunter could not have made the process easier. We were in and out in 30 minutes, check in hand for the amount we had agreed on in advance. I would recommend Hunter to anyone looking to buy or sell their car in the area!

  Darrin Allie
2 weeks ago
Great service and easy delivery of my 2024 Chevy Silverafo with Paul James. Definitely a great salesman and really listen to his customers on what they are looking for. Thanks again Paul

  Ellen Patnaude
4 days ago
Jeff Hodge was professional, patient, helpful, and made the whole experience fantastic! We've had two past experiences with the used car sales team as well, and everyone we've encountered at this dealership is fantastic. Highly recommend!

  Emily Cornea
a week ago
Very quick! Love that they text when I need service. They always reach out right when my car is due! My ADHD loves this! I would probably miss a lot of oil changes without these texts.

  Donald Owen
2 months ago
I messed up a remote for my 2014 chevy Silverado. Wasn't working I thought it was maybe the battery damn it was the hardest remote ever and it fell apart well even though it was a problem the parts guy got it fixed said that year was tough to change out battery boy was that right 100 %. Had a new beautiful black comaro convertible but damn over $50,000 that over the prize I paid for my house in 1983. I've only had one new Camaro in my life and have a cherry 1976 Camaro like new that I have to sell asking $35,000 won't find a cleaner beautiful cream with black accents. Pictures

  Daena Show
a week ago
The service was excellent. The lady helping was great. One of your employees in service is Cody Ryan. We have known him for over 15 years. Your service department is excellent hands with him part of your team!

  Cassandra Blata
a month ago
We had to find a "unicorn " Todd Bailey had us in it in less than 24 hours. If you are looking he's definitely your guy!

  Kaitlyn V
2 months ago
Had an excellent experience with Hank Graff Chevrolet. We worked with Christian and he was fantastic. Super patient, listened to all of our needs and concerns. He was extremely easy to work with. I would recommend him and this dealership to everyone looking for a smooth and pleasant transaction!

  Lori Benoit
4 days ago
I have to say this has been one of the best experiences I have had with my new Lease. Alex Harburn was very detailed, very knowledgeable, and over communicated for every step of the process and decision making for me. I looked for months for my new Lease, went to several dealerships to discuss and have to say it was a breath of fresh air to connect with Hank Graff's dealership and especially Alex Harburn (who will know be my person for every new Lease/Purchase moving forward and Hank Graff is now my new Dealership). My Dad, who has since passed away, told me long ago about his experience and encouraged me and many others to consider Hank Graff - he was so right, not sure what took me so long to realize this one! I'm thrilled to know that I will be taken care of for many years - thank you!!!

  Lydia
4 months ago
My experience at Hank Graff was great! I arrived a little early and they were still ready to service my vehicle! Everything went quickly and smoothly. The service department was very clean. All the technicians were polite and professional. All the staff I met was friendly. I got a chance to interact with some of the sales staff and administrative staff who were just as friendly and accommodating.

  Blair Bories
a month ago
Chris and his assistants Kayla and Tyler have taken care of our family members for yrs. No one can come close to the attentiveness of him and his team. Any issues or questions I have they respond promptly.. it's hard to find a dealer that takes the time and truly shops for you and what you want. Not to mention get you the best deal possible for the money your spending.Hats off to the graff family and all staff!

  Kelly Hutchinson
a month ago
I always have a pleasant experience taking my car for service at Hank Graff. Not only are they very quick and efficient, they take time afterwards to go over every question or concern I have. it really seems to matter to them that I have a great experience. That is not easy to find.

  Eddie Shoecraft
3 weeks ago
My water pump went out while driving on the express way. I made it to Graff at about 5:00 pm . With no appointment. They had it fixed by 2:00pm the next day and offered to come get me to pick up my truck. Buzz is excellent to work with.

  Vick Mar
a month ago
Buzz in the garage was very helpful. He called me when a loaner car was ready and they took care of my vehicle quickly. The fact that one hour of diagnostic time cost $207, well more than my physician is paid, is not lost on me. Without the exorbitant cost to plug-in a sensor that came unplugged, I would have given a 5. At least I know it is fixed correctly, so that s a plus.

  Paul Cohee
3 weeks ago
The best thing ever is appointments for oil changes. It really speeded up the process. They do a complete checkup and do a video review of it and tell you what maintenance might be due soon. I am very satisfied with the service.

  Megan Pyman
a month ago
Davonte S. was my salesperson and did an amazing job. He was very attentive to my needs and got me in a vehicle suitable for my family! Even after the sale, he continues to provide amazing service! Highly recommend!

  Casey Reda
3 months ago
The staff are always amazing. I had a appointment with Shana. She was helpful and friendly. The other staff members were also very nice and offered help or a nice greeting whenever I came into contact with them. My service was preferred in a reasonable amount of time for what I was having done. I recieved a courtesy phone call saying that my service was complete as soon as it was done. My overall experience was fantastic!

  Jessica Potter
3 months ago
Our experience with Hank Graff was excellent! This was our first time purchasing a vehicle from a dealership and Jeremy was extremely helpful, informative, and patient as we asked tons of questions. We also had our three kids with us and everyone was just so friendly, from offering candy to soda to helping them find something to watch on tv while we handled all the paperwork. It was a great experience and it was very quick too. We arrived probably around 3PM, and we drove home in a brand new truck that same day.

  Linda Smith
2 months ago
Thank you for the tire! You went above and beyond my expectations. I don't think another dealer would actually buy me a tire like that, you really saved my day. I've been doing business with you for 20 years and I would never go to another dealer because you always treat customers right! Thank you, thank you, thank you!Absolutely 5 stars!

  MacKenzy Rose
2 months ago
Things did not go to plan with my last visit about a week ago and I was treated like a last priority in the shop, and the service advisor seemed to be doing his best to help usher my car in to be seen by the proper mechanics. I won t be returning for the major repair my car needed as the information I gave ended up not being taken seriously and it took them 3 days (after estimating possibly up to 22 hours) to look at my oil leak and put dye in it. I will be finding someone else for the job because I work a very hands on full time job. Really bummed at the service provided, as so many people were so friendly and seemed great with customer service, but they struggled to communicate well unless I called repeatedly for the information to be sure things were getting done. Who knows how long it would ve taken for my oil leak fix considering other places quoted me for at least 15 hours of labor. Thankful I was able to retrieve my car and wasn t charged for the original inspection fee as they only spent 30 minutes looking at my car. But they helped fix my window chip in my car with insurance so at least that wasn t out of pocket!

  laura spangler
2 weeks ago
Salesperson was professional, knowledgeable and very helpful in helping me find the right vrhicle.Finance dept was very knowledgeable in explaining my options for additional services. I actually bought more then I intended when I came in.All in all I am a happy customer.Thank you

  Tom Nadolski
a month ago
Was promptly greeted at my appointment time. Was told it would be about 30 minutes for my oil change and tire rotation and that is exactly what it took. I was treated like I was important to the dealership.

  Angela Brown
2 years ago
I ve been to Hank Graff Chevrolet for the past two days for service on my two vehicles. I got an Multi-Point vehicle inspection, oil change with Dexos on one vehicle and synthetic oil on the other and tire rotations for $56 and $50 respectively. I decided to try and get the service in the evening at 6 pm as they close at 7 pm I got right in after a short 15 minute wait. The service took a half an hour. The only constructive comment I would give is to encourage the service advisor to review the MPVI. When I did inquire about the form, he went over the sections that required attention. Otherwise, the service advisor was friendly, personable and knowledgeable. I would definitely recommend coming to this facility if you need service on your vehicle. The service is so good even dogs like coming here.

  kristina wood
4 weeks ago
Prices have gone way up! $79 Hank Graff is more convenient and I bought my car there. I could have had my oil change and tires rotated at Al Serra for $60. At least that was what I paid last time.