O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Steven Levine
a month ago
Rick and Linda are awesome! So helpful trying to get my rear wiper fixed. They tore open lots of packaging to find the solution... When they couldn't, they ordered more parts to be delivered the next day. Thank you!

  Ryan Tasco
3 weeks ago
The fat bald guy with a beard is rude and unpleasant every time I come in. I came in today while he was vacuuming and he saw me and he continued to vaccum for 5 minutes before he acknowledge me at the register. Anytime I come in with a question or assistance he refuses to help. I will not buy any more parts or do any business here until that guy is gone

  Lawrence Mason
4 months ago
The last 2 times I came to the store, an employee was smoking in the doorway. On top of that, the whole store smelled like cheap cigarettes. I can't bring my kids in there, and that is a major letdown.

  S J
3 months ago
Bought a 2019 Hyundai Tuscon rear wiper. They had good brands like Bosch, RainX. Google search showed Walmart had this wiper for $7.67, O'Reilly charged $11.56. Got it from O'Reilly only because I didn't want to drive all the way to Walmart

  Hanspal Kahlon
3 weeks ago
Store is very organized, purchased few items that I was looking for. Prices are very competitive.

  Heather Allen
7 months ago
These place is amazing!!! Every time I go here they go above and beyond! Tonight maybe my whole year. Check them out if you need anything. Rick 10 stars

  Chris Thompson
a year ago
I've been going to this store for 30+ years. I frequently have had had Linda wait on me. I prefer her over many but not necessarily all. She is knowledgeable.Today is was a perfect example. I needed a relay for my boat. She looked up part and had a few options. It was agreed I would return with the actual part. On return I got another clerk. He conceded to give me one off shelf, insisting that was the only option. I said it won't work. Linda noticed the issue and started helping. She got an identical one and it works.It is nice to have people who care and are knowledgeable.

  Laura Daley
11 months ago
Thank you to the gentleman at the Canton, Michigan Ford Road O Reillys who helped me replace my tail light on Mother s DayYou have no idea how grateful I am and I will continue to come back to your store as long as I live in the neighborhood and I will recommend you to every single person that I can. I thank you so much for making my Mother s Day.!!!Sincerely, Laura Daley Adamczak

  sherry steffani
10 months ago
They didn't have part I needed in stock so they were kind enough to check Plymouth store and I went to get it there. Great staff and helpful, friendly and professional workers.

  Karen Servo
a year ago
Five stars for O'Reilly's on Ford road. Santa's sleigh needed a new battery, Roger guided us in and Rick service the sleigh to get Santa back up in the friendly skies this holiday season!! Both gents were as friendly as all of Santa's elves and jolly as the holiday season!! Best in the new year to O'Reilly's on Ford road with customer service like yours I'd expect nothing less!! Thank you again to Rick and Roger as they treated me like family!!

  Patrick Miller
a year ago
I was down in Canton from the Brighton area on a very wintry day needed wipers called talked to Lee. Her and her compadres knew exactly what I needed and even install them on my car in just minutes. Thank you very much O'Reilly's. And thank you very much Lee.

  carolyne Herrera
a year ago
Anytime there is something wrong with my car this is the first place I go. As a woman it is very hard to find a place you trust to take your car. But every single person who I have talked to in this store has been incredibly helpful. I always leave feeling good about whatever purchase I made or information I received.

  Pete Sera
6 months ago
Go here whenever I need any parts, they are always very helpful.

  Todd Watkins
a year ago
Erin was a life saver. He ended up getting the stubborn piece off of my rear wiper arm and delivered exceptional customer service. He has 50 years in the automotive business, highly recommend, thanks again Erin!

  Alfred Brock
6 years ago
I had a positive customer service experience.

  jobymail
2 years ago
Always incredible service by the team at this location. Rick and Linda helped me yesterday with an air filter for my '13 Ford Escape. It was one of the first cars produced so it is a little finicky. Rick came outside to help figure out why and went way beyond anywhere else in the area. Highly recommended O'Reilly Auto Parts store.

  Majed Hamdan
7 months ago
Rick is the best I been coming here for long time Rick has amazing customer service and very Knowledgeable of a lots of things.

  Tony Steven
3 years ago
The guys who work here really know their stuff and have excellent customer service! Whatever they make they deserve a raise. I came in tonight to buy wiper blades and they installed them for me without me asking or even expecting it and it was in the rain! I will always go to O'Reilly's first for anything I need for my car - thank you guys!

  Angela Pustover
5 years ago
When the website states that wiper blades and lighting bulbs are installed free, one would think the employees would offer to do it for the customer. Not ring someone up and say have a nice day. Great customer service guys. After struggling with it and cutting my hand i got everything installed. I will start going to the Plymouth location from now on.

  Mark Williams
5 years ago
For reasons that are unclear to me, this place is never busy when I go in. Whats much more clear after visiting several times, is that exceptional customer service is the standard here. Ask a question, get an answer, and answer a dozen more questions when the employee verifies that you know exactly what you need to.The employees here know their stuff, they engage with you on a personal level, and they work hard to make sure you get exactly what you need.So far, every experiance Ive had here has been overwhelmingly positive.

  Dillon Scott
6 years ago
They always carry exactly what I need down to diff covers, various store as well as name brand fluids, battery testing, lights, and quite a bit of aftermarket and factory replacement parts. Every visit I am greeted as soon as I walk in the door and every question I ask has an answer. These are some very knowledgeable employees that have no problem having a regular conversation with you.

  steve tabb
2 years ago
I usually go to this store for all my car's purchase parts that I try to install. Today I went to the store because I noticed that my driver's side headlight was out. Even though it was raining lightly, the employee assisted me ( basically did everything) to replace the headlight which included removing the battrry because there is no space between battery and the compartment holding the headlight. Good service is alive and well at O'Reilly's Auto Parts in Canton.

  Kelly Smith
2 years ago
Very helpful and friendly management, he put my wiper blades on my van for me... excellent customer service and clean store! Mostly why I return to this location time and time again, thanks so much!

  Joseph Shudark
3 years ago
Very helpful and they saved me money. I went in soon as the door opened, but that didn't deter the staff from assisting me immediately. They have everything your vehicle needs in stock.

  Venita Bentley
3 years ago
I needed a new battery for my 2010 Ford Explorer. I went in asked for help. The gentleman looked at my vehicle, asked me if I want the 2 year or the three year warranty battery, someone took out my old battery and installed the new. Good service and reasonable prices are what you will find at O'Reilly Auto Parys.

  Spyked Enterprises
6 years ago
Excellent parts store with knowledgeable staff. There are several different auto parts stores in the immediate area but I now go exclusively to this store. I go because the staff members have gone the extra mile to help me many different times. I Reilly s has excellent selection and has been able to provide me with parts for my rare Saab.

  Paul Dare
3 years ago
Rented a brake replacement tool kit from Chuck a few weeks ago. He was great to work with and really knew his stuff. This tool is over twice the price to rent other places. Will be returning for sure!

  kevin ford
5 years ago
Helpful staff and good open hours make this my go to place for auto parts. Rewards club automatically tracks warranty purchases. Recently I got a new battery for my car after 2 years.

  Liz Baldwin
5 years ago
The staff at this store are super friendly and very knowledgeable. They will happily answer your questions and give you honest advice. They do not try to sell you on unnecessary parts or services and the prices are reasonable. If you ask for the cheapest solution, they will give it to you with advice.

  CALVIN CONNER
2 years ago
FIRST CALL EMPLOYEES DONT GET ENOUGH CREDIT. JUGGLING A MASSIVE WORKLOAD OVER THERE AND TOMMY IN THE BACK IS AMAZING AT WHAT HE DOES. WHEN OTHER SHOPS SAY NOT IN STOCK. TOMMY WILL FIND WHAT I NEED TO GET THE JOB DONE. I HAVE BEEN USING THIS STORE FOR A HIGH FLOW AUTO REPAIR SHOP SPECIFICALLY BECAUSE TOMMY WORKS THERE. WILL CONTINUE TO DO BUSINESS WITH THEM DUE TO EXCELLENT CUSTOMER SERVICE!