Lark Lawn & Garden Inc

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Robert Miller
2 months ago
(Go support a different business!) Grandmother had them take her mower in for a belt replacement August 2023. They told her it would take about 2 weeks. Went to check on it after 4 weeks, and they hadn't even touched it. I had to track down the new owner online and call her to get them moving. Finally was finished after 6 weeks... 6 weeks for a belt.... Unprofessional, got irritated that I had the audacity to ask when it would be done after overshooting their own deadline by weeks.

  Duane Gunthrie
3 months ago
They were very helpful and helping me find my parts very friendly people at larks.

  Richar Shagena
6 months ago
Have had my chains for my chainsaws sharpened at larks for the last 4 years (at least 6 chains a week) always have Done a great job until recently first they tried to charge me 9 dollars a chain to be sharpened when it has always been 6 dollars I asked when and why the price changed I get no response just the price fixed back to 6 dollars a chain ok no problem fast forward to the next 2 times I have chains sharpened the chains cut horrible and have almost like an extra raker from the sharpening machine I take 4 chains back to be fixed and I'm told that this extra raker caused by the sharpening machine is normal (mind you I have been bringing 6 chains a week to theses people for the last 4 years and have never once had this happen to any of my chains)they take these 4 chains and "fix" them they look exactly the same I ask to speak to Charlie and he also tells me this is normal I have no idea what I'm talking about to not use his business anymore and called me a lier said I don't bring in 6 chains a week lol well next saw I buy will NOT be from them and I do go threw a saw almost every year.. and ace will get my weekly chain sharpenings from now on if larks would like to try and make it right I'll take 4 new chains for the ones I'll have to replace because there so far gone now there is no fixing these.. that's funny because ace seems to do just fine without making another raker in the chain lmao all good I took my business elsewhere and so will everyone else I tell not to go through you! going to run yourself right out of business!! Always an excuse of why the costumer is wrong and your right lol

  Stephen Bruford
11 months ago
The owner of this family business refused to send a replacement part for a mower mulching kit that they incorrectly ordered for a $4000 mower I purchased new from them a month ago.The owner ( Lynette) was totally disrespectful and rude, in front of her staff ! (who was being quite helpful to me at the time).No wonder they are trying to hire employees ! but if they treat customers like they treated me I can understand why people would not want to work in this place either.I will for sure never do business in this place in future and I would warn all prospective customers to be warned by my review.I repurchased the part I needed within few hours of walking out in disgust from the shop and for less money and free shippingWhy would anyone need to shop in a retail store as bad as this when they can get exact same parts online. I try to support local family run businesses when and can but not if they treat their customers this way.

  Molly Howard
4 months ago
My aunt Janet brought her tractor in and yall messed the seat up however you did and refuse to make it right.. that's bum business energy

  2000buellm2cyclone
3 years ago
Drove from Roscommon to get a Deck Belt for my Cub Cadet Commercial M60 Tank.Had it in stock smooth transaction.Thank you!!!

  bruce haywood
4 years ago
I bought a Troy bilt riding lawn mower in the fall so I could use it in spring on my new house. I put it together and it ran so I put it away. About a month later I tried to start it. The mowers battery was dead so I checked the wiring and charged the battery and it ran but, three weeks later the same thing happened. I called Lark lawn & garden and they charged the battery and started it and said it was owner error. I left it set for another month and it wouldn't start.I originally told them it was a short in the wiring but they wouldn't listen. so it went back and they said it was a battery and still wasn't warrantied. Yes I had to pay for these repairs! a month later the same thing happened. once again it went to the only troy bilt repair for 30 miles their answer this time was " Suspect customer is killing battery by repeatedly starting unit without letting it charge back up". This is my third rider I let it run for a half hour. It is now at a new repair shop and I've paid Lark over $300.00 to lark because they refuse to listen!

  Keith
2 years ago
Fantastic customer experience! They were very helpful on the phone (thanks Lynn) and even more helpful in person (thanks Charlie). I'll definitely be back.

  kevin Wayne
2 years ago
I bring my small engine repair work here. Theyre a bit expensive, but do the job well. Update....sold me the wrong belt for my snowblower, ended up with having someone else fix it, cause I couldn't figure out why it wasn't working. Anyways, good luck.

  Charles Lutz
5 years ago
Great people to deal with very knowledgeable. Good customer service. Great mechanics to deal with. Highly recommend going there for parts and service.

  grenprime
2 years ago
The best review I can give is..I will be coming back for all my cub cadet and maybe chainsaw needs.

  Ron Dukavas
2 years ago
Came to them for power lawn brushSale person was quite rude even after spending several hundred dollars there lessons learned

  Lee Brenner
6 years ago
Had great customer service here. Very reasonable prices and return policy.

  Joseph Whitt
9 years ago
This is a Husqvarna Service Center that wont fix saws bought online , found out the hard way after a 25 mile trip to get my saw fixed, sad thing is they never said a word on the phone when I called, they let me drive 25 miles and turned me away. BEWARE

  Dan Wilson
6 years ago
Ya know it's just a terrible place if you want customer service. Old lazy farts working behind the counter.Just being real, I swear I'm being honest.

  Steve krantz sr.
3 years ago
Asome people very friendly and helpful prices fair.

  Thomas Besey
2 years ago
Busy place today great service

  J. C.
3 years ago
Great service with knowledgeable employees

  John Brooks
5 years ago
Good people. Very professional

  Tony Letizio
3 years ago
Great guys great product

  Cindy Richard
2 years ago
Very helpful and curtius.

  Joe Statler
6 years ago
Good customer service

  Robert Hawkins
5 years ago
Parts prices are outrageous!

  James Conklin
6 years ago
Good customer service

  Fred Robb
3 years ago
Very helpful.

  Joseph Statler
6 years ago
Good customer service

  joseph naerebout
6 years ago
Good customer service