Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  John Jaekel
5 months ago
They had what I needed and had it ready when I got there. They tend to ignore customers at the counter and handle phone calls instead of saying "Please hold" and taking care of those waiting in line.

  Samantha Price
10 months ago
Big shoutout to Advanced Auto Parts in Cadillac! Our turbo hose blew on our way home from a camping trip. Ken and Dan were able to get us back up and running! Dan knew what parts we needed to get us back on the road! Thanks again for being open and the great customer service!!!

  Duane Gunthrie
7 months ago
If they don't have your part, they can order it by the next day. Very nice people, very comfortable.

  Corry Sisson
a year ago
These guys and GAL are absolutely awesome! They are a very knowledgeable and well rounded team! If they don't have what you need they will help you track it down.

  Nancy
7 months ago
Great place for auto needs, competitive prices, friendly & informative staff and they are very helpful. Matt is the bomb !!

  Susan Wallace
2 years ago
Oh my gosh, talk about helpful, wonderful help and service! Dan not only helped me find the right battery to replace mine, he looked at it, complimented Phil (from towing) by saying how correct he was, and he replaced it for me right then! He s a nice man, informed- even put my rear wiper on as well :)

  David Taylor
6 months ago
Great employees, very helpful and knowledgeable.

  Terry Stroh
4 months ago
Their helpful most of the time.

  Haley Saba
3 years ago
Stopped in for some much needed windshield wipers and received top-notch customer service from Dan. He was personable and helpful and even installed them for us. Great experience. Thanks!

  Robert Husted
5 years ago
Dan helped and made sure we purchased the correct stuff as I ordered online. Everything was set out when we arrived except one brake adjuster, come to find out I ordered two lefts. That was caught and they squared us away. Most of the employees at Advanced know their stuff and have had past experience wrenching.

  Jeremy Schoenmaker
4 months ago
They are always willing to help

  Ernie Bramer
5 years ago
I cannot explain how awesome the people are there. One of the very few places that don't treat you like you are stupid. Of course, you will always have a person that gives you the wrong part but they are learning. I have not been to a auto parts store that hasn't gave me a wrong part. The returns are amazing and easy. Very helpful especially with beginners. They have the know how and all the tools you need to get the job done!

  Dustin
a year ago
Had the parts in stock for a tune up on my 2005 Chrysler town and country van. Walked in and was helped right away. Wasn't in there more than a few minutes and was off on my way in no time.

  Ashley Grace Stephenson
2 years ago
I was stranded on the side of the road on a Sunday, and was having difficulty contacting the Walmart tire center, and called this store as a last desperate move to find someone to help me change my tire. The gentleman who answered the phone (Dan, I think?) didn't have the supplies that I needed, but insisted to stay on the phone with me for 20 minutes to call Walmart himself and help me coordinate a game plan for getting my tire fixed and getting me home. Thank you so much for your help!!

  Steve Vanostran
a year ago
If they don't have what you need, they usually get it by next day. Salesman turned me into their rewards program that is awesome!

  Sue Wilson
a year ago
This review is for my Daughter's truck that needed lots of work. They finished it in less then a week. And it had a gas leak. Thank you for taking care of my Girl!!!!

  Tommy Andrew
9 months ago
These guys rock! My battery went bad in my F-150, they had it in stock at a good price. They even installed it for free!

  Concierge Kimberly
3 years ago
Wow what an amazing experience I had here!! I am traveling and had a blinker go out in back. I can usually do the work but it s a newer vehicle and I had issues doing bye myself. I was helped bye Matt C. Short stalky guy with a beard!! He went above and beyond to help me. I will always stop for all my automotive needs again. You are the best on your strip. I ve stopped at all three and bye far you re service is superior!! Thank you for all your help. Makes a difference when people actually care about there jobs. Bless you Matt for all your help!! ASK FOR MATT C.

  James Baker
6 years ago
I needed to replace the water pump on my truck s couple of weeks back. I wanted to get it done and over with so Instead of looking online at eBay or Amazon to find a cheaper price,(and waiting for a few days for shipping)I started checking the local parts stores. I looked at the major 3's websites but it wasn't pulling up the right one for my truck. Calling advance 2nd, they had a good price for a new, not reman. I didn't tell the person I was coming to get it. Once I got there a different person helped me but couldn't find the part right away. Turns out the person ii spoke with had already pulled the part down, just in case I came in, it'd speed up the process for me. It ended up backfiring as he didn't tell anyone what he did. But i was really impressed that he did that. The only thing j could say that's "negative", more constructive criticism, would be better communication between them if/when they do this. Thank you.

  Chris Cole
6 years ago
I live 3 hours away. We got stranded back the woods for a night got a jump got in to town to Advance Auto. They hooked me up with a battery on my warranty and got me on my way. Super cool guys. Great experience.

  David Byl
5 years ago
Associate went overboard to help me. Installed wiper blades for me!

  Ruth Crowley
5 years ago
Excellent service. However they need to fix there down ramp cement. We were taking out 3 batteries on their cart, it got caught in the rut, twisted around & the batteries fell off, hitting my son's ankle. ( His other leg/foot is a prosthetic). It's a wonder he didn't break his ankle. Their employee came running out to offer assistance, saying he had complained about that rut! Hopefully, they get it fixed before someone is more seriously hurt!

  Christian Urban
3 years ago
From my Memory the cashier was a young male named Jeremiah. Super helpful and showed me the best things to buy and great customer service! Thank you.

  Robin Miller
6 years ago
Love this store!! Everyone is very friendly and helpful. The guy at the counter helped me out with wiper blades. He gave me clips and I didn't ebuy anything. He also put them on!! Thanks!!

  Jeffery Smith
a year ago
Dan is the man of course, but the whole team is well put together and knowledgeable. Thx Chris

  Keith Blaze McLennan
a year ago
Great staff here that are very helpful. Great service when online ordering.

  Dom Brooks
4 years ago
I will always come here for my auto parts needs even if I can find a slightly better price on something i need i still come in for the friendly atmosphere and extremly knowledgeable staff even if it's just a quick stop for a recommendation on a mechanic or a dumb question there very nice and will help you out :) they also have a wonderful college discount that applies on most things in the store

  Kelly Lloyd Dexter
5 years ago
These guys saved me! Went out of their way to jump my vehicle and found me a mechanic that would help after-hours. I was 60 miles from home and would have been stuck otherwise. The team at Advance Auto Parts are super knowledgeable and will go above and beyond to help.

  Brooklyn Halladay
3 years ago
Sometimes there is a wait, but the service is always worth it. There is a guy named Matt that's been there over a decade & he always seems very knowledgeable & friendly. I always go here instead of Auto Zone.

  Jason Jay
5 years ago
Great service! Been going here for quite some time. All the workers are cool and very knowledgeable. Of all the auto stores this is the best one in town.