First Gear Fleet Service Shop and Road Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Zack M
a month ago
Super knowledgeable and helpful. Tony was so kind and did an amazing job mitigating and stopping an oil leak on a moving truck. Went above and beyond and did things that weren t even his responsibility just to make sure we were taken care of.

  Stacey D
11 months ago
We have used First Gear Fleet Service Shop a number of times for our truck and trailer DOT inspections. They have always been polite, helpful and their tech does a great job. Thank you to all of the team for always being there to support us when it's needed.

  Deniese Artinian
8 months ago
I have dealt with many roadside repairs.This by far was the best .The guy was very good and most of all never gave me the run around.Thank you!

  Tyler King
2 years ago
The chick named H in the office was kinda cool. Needs to wear a bra tho. Long haired blonde dude working on stuff was definitely talented with his big hands. Will be back again to see H. and the long haired hippie dude with talented hands. Love u guys.

  Tony Catania
3 years ago
My company had a truck that would not start. Called this place and they dispatched a tech. He came to the truck and checked it out. He called me and said was not finding anything obvious causing the no start. Asked if I would authorize another $100 so he could plug the scan tool into the truck and see if there were any codes. I authorized it. A while later they called back and said it had no codes pertaining to the no start. They jumped power at the starter and truck started up. Truck will not start on its own with the key. They advised they have no idea what is causing this concern and recommended to now have it taken to a shop. $345 bill in less than two hours and I am really no further ahead than when I started, other than knowing the starter can be jumped to make truck start. That takes about 5 minutes to do and is by no means a repair. They were like.....Well, we got it to run, there you go! Better get it into a shop. This was not an emergency, truck was just parked behind a shop out of the way. I could have had it towed to a shop for less money ! The best part is while I was on the phone trying to find someone who could actually diag and fix the truck, their payment representative was blowing up my phone at a pace of one call per minute! When I received the invoice, it basically says "yup, it doesn't start. Scanned it and jumpered starter to get started."Being a fleet manager, I have dealt with alot of mobile repair places and learned some valuable lessons. I guess I can count this as a $350 lesson of who NOT to call when I have a truck problem in that area.Update: Not going to get into an online arguing match. For what ever it is worth, the truck simply needed the starter replaced....

  Andrew Curtindale
3 years ago
Called to get a air dryer changed. Said i had the parts he said not interested and hung up. Guess this business dont need money or business that bad. 0/10 would not recommend

  Eric Hoppe
a year ago
I called and politely asked to make a service call and was rudely replied with "call someone else" and hung up on. False ad also, defiantly not 24.

  Brooks Harrison
4 years ago
Knowledgeable, and efficient with fair pricing. I appreciate what they do and will be bringing my business to them.

  Joe Kidd
a year ago
Good work

  Jeff Lawrence
3 years ago
Best around!