Siemans Ford, Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tom Fischer
a month ago
Buying a new car Siemans Ford was stress free and easy. Tim Place was very patient with me as I customized the vehicle and he kept me updated throughout the production process. Upon pick-up, Tim also took the time to explain all the features of the car, the Ford Pass app, and how to schedule service and contact road side assistance. Plus, the 2024 Bronco Outer Banks is awesome!

  brooklynn marshall
a week ago
although they let me drive with one of the techs they didn t figure out what was wrong with my car. They still charged me a A diagnostic fee, even though they didn t diagnose my car. after they couldn t figure out what was wrong with my car I still had them do my brakes and oil change. 1497$ later . Oh and Justin s customer service sucks.First called me and told me nothing was wrong with my car also told me in his 12 years of working he s never heard of servicing a transmission and it helping Then I show up to drive my car and they did find that it was low on oil other then that they can t figure out what is wrong.

  Jackie Pyburn
4 weeks ago
They where kind and at the same time showed me what was in my price range. And I choice what worked for me. Best place to go ! Jim treated me like Family. .. so if your looking for a great car or truck that works for your Family, check out Siemens...

  Gina Uher
a month ago
The best and most experienced technicians and personnel anywhere. Very fast and very helpful. You can trust what they say. No upselling things you don t need, just attention to detail and keeping you informed about your vehicle. Everyone is so nice.

  Michael Tisdel
a month ago
Salesperson came outside to greet us and once we talked and our interests were expressed Alicia invited us in to the show room to see and feel our vehicle of choice. The rest is history. Greg prepared our transition to a ride home in a new vehicle. Both politely, professional and never ramming anything down on us.

  Jorge Gonzalez
a month ago
Vehicle drives nicely after our repair. However, their website specifically states that they issue loaner cars to those who have service done and need to wait for more than two hours. What they fail to state on their website is that they only issue loaner vehicles to those who buy directly from them.

  Colt Huston
4 months ago
I drove 3.5 hours to trade in my vehicle for one they had on the lot. It was worth the drive. I dealt with Dennis, and he was very helpful and kind. He even gave me his personal phone number, and even answered my phone call on his day off work. Very happy with my experience here!

  Nina Oliveira
2 weeks ago
People are friendly, but everything else is awful. First time I took my car to my scheduled appointment, I had to wait 2 weeks for it to even be looked at. Why in the world would they even schedule me?Second time I brought it in for a new key and then to get a quote on a tiny running light replacement. Even though I clearly asked for a quote, they went ahead and changed the light and charged me $100 for the labor. My uncle could've done it for free.The kicker is that when I got a text to leave a review, my name wasn't even correct in the message.

  Leroy Williams
4 months ago
I recently bought/ financed a reliable used vehicle and the process was very smooth. The sales staff were very helpful and truthful. Not pushy at all. I don t have best credit they were straight forward and helped us get into a Cadillac.Alisha our saleswoman helped us the whole way, she was very quick and responsive with any questions. She also printed out the car history so we can have an idea of what was being sold. Every detail she thought about. Treated us like we were buying a new vehicle. (Thank you so much)Jeff the finance manager was very honest with all the paperwork by explaining everything in detail so that we could understand. He also went above and beyond to explain how to better our credit with payments10/10 would recommend this dealer.

  Kasey Turley
2 months ago
Evidently the sales department really drives this business rating up. From my experience the service department did nothing but scam me. Took my truck in to have an estimate done for a coolant leak. Ended up receiving an estimate for over $7000. I assume they just didn't want to work on my truck. When I went to pick my truck up and leave it had all different kinds of Warning lights on that it did not have when I took it to them. When I went back in to tell them about the issue the mechanic stated "it wasn't like that when I pulled it out there". Really??? So in all. I ended up paying a $175 for them to create more issues. Needless to say I highly recommend finding a different company for your service needs. I honestly feel like I've been wronged by this business.

  Susan Johnson
3 months ago
It was great that they came to pick up the car. I ve had knee surgery and cannot drive.When we got in the car on Thursday the seat heaters still did not work! We paid $400 to have this fixed. Wouldn t you check the seats before you return the car to make sure they worked???? Obviously we will be calling!

  Pam On the Beautiful Lake Michigan Shore
2 months ago
Great experience! Super flexible, great communication, made me feel like the sale was about mecrsther than the sale. Tim is great .... ask for him! Jeff was also good to work with. I recommend completely.Just had my first service appointment.... went great! All good!

  Stephen Robinson
5 months ago
My first time purchasing from this dealership as I'm new to the area. Service, friendliness and professionalism was outstanding. Making a deal was easy, there was no pressure and I'm beyond satisfied with the purchase price. I highly recommend Siemans if you're in the market for a vehicle.

  Candie Westfall
a month ago
We had a broken striker pivot on the rear windshield wiper. They got it in, diagnosed, the part ordered and got it fixed within five days. Everything went very smoothly. Excellent communication.

  Mari Chellman
3 months ago
Tim Place and the team (Dennis, Jeff, Greg) at Siemans Ford was amazing! I found the car I wanted and they made it happen in the best way. The communication and attentiveness to my questions and needs was much appreciated. I love my new Jeep!! Thank you, Siemans, for getting me into it so easily.

  Jeri Edelberg
a week ago
Thank you to Patrick and the entire Ford service staff. They were wonderful to work with. I'm one happy customer.

  Edward Wenz
2 years ago
Jon Weber and the staff at Siemans were fabulous, all were so helpful with the sale. I was an out of town buyer and they made this purchase seamless. Jon kept me fully informed each day as the progress and got the plow installed in record time. I highly recommend this dealer!! Let Job Weber & Siemans be your dealer. Thanks so much

  Joshua Mandarino
5 months ago
My experience was fantastic! Jim was extremely attentive, patient, and supportive during the process and really understood what I was looking for. Greg was great handling the paperwork and financial side of the process. Both answered questions and I never felt rushed.

  Joseph Templeton
2 weeks ago
Wonderful people with exemplary service. I have been doing business with the Siemans team for years and have always have a wonderful experience. Sales, service, parts, etc I will not go anywhere else.

  Rex M
2 days ago
Very good people work there. Not a corporate dealership. Clean bathrooms. I don't know how you could find a better dealership.

  Maxi Adams
10 months ago
Always have great service !! Greg was Awesome!! We bought three Fords and love them all

  Jeff Lukas
3 months ago
Fast and efficient oil change service, along with a car wash. Everyone was friendly, welcoming, and got the job done on time. Restaurant / Bar across street was the perfect waiting room.

  Ricky Dutton
a week ago
Everyone was courteous and Bob listened to my questions and concerns and we reached a deal that I was happy with in the end.

  Marijo Novinger
5 months ago
We looked on line for a Ford dealer with good service reviews in our area. Siemans had great ones We went to the dealership and made an appointment. We had an unusual problem with our Mustang that has caused a lot of concern Siemans had the car for about three days, they called us and said it was figured out We are very thankful they solved the mystery Won t hesitate to give them any future business we have!! Thank You

  Kishia Rheams
2 weeks ago
Great experience he kept me up to date with everything literally cost an all! Would definitely recommend! Great customer service everybody was very friendly

  Paul Ellery
a month ago
I always have a good experience at Siemens when my car is serviced. I receive honest assessment of what is needed and quality workmanship.

  Scott
3 months ago
Mikes team hit it out of the park! Tyler made it as easy as possible to get my vehicle in for service for I ve been ill. 5 star rating for the team!

  Shane Lies
2 months ago
I took my Rebel in for its 100k service. From beginning to end, the Siemens staff did a great job. I will definitely return for service in the future

  sheri schmidt
2 weeks ago
Wonderful. They were all great listen to what we wanted and made it happen! Update.. Patrick in service is awsome. Thank you for helping us with our issue. Seimans has a gem working in service.. !

  Ryan Auito
a year ago
Best dealership I have ever dealt with. Its 3 1/2 hours from me, but I will definitely go back. Everything was done via email with Jon to get the process started. He was constantly communicating and answered emails very quickly. When I arrived at the dealer 2 days later, I was in and out in under 45 mins. Paperwork, app set up, and bluetooth set up all done, plus a full tank of gas. By far the best experience I have ever had, and I have purchased nearly a dozen new cars from various dealerships.