Yakes Towing Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jemry Marie
3 weeks ago
Unfortunately, I've had to use their services several times. Fortunately, for me, they are the best! Always fast, friendly, and reliable. I am thankful to have such great service in my hometown.

  kathy sanday
5 months ago
Yates was amazing. I called them to bring my daughter home when the car died. I was home sick and even gave them the wrong phone number. But they found her and brought her and my car home safely. I am so grateful that I called them. They are the only one I will call from now on.

  Chris Mcroberts
2 years ago
Saturday 10/9 .....i got stuck in a open field and sank a pickup with a 20 ft travel trailer .....i called everybody i could ......nobody wanted the job .....i called yates and they said absolutely......they brought 2 tow trucks and a skid steer ......they literally worked all day ......didnt complain and got me and a few other rvs unstuck ....they saved my whole weekend and i thank them very much .....and the price was very very far .....thank you again guys ......dont know what i would do without you

  Larry Carlson
11 months ago
This company and their employee, Logan, did an excellent, stellar job! Responded in 20 minutes, accessed the car quickly and efficiently without damaging it and got my family going again who had little children. Very polite, courteous and professional. Will use Yakes as our go-to service in the event of and HIGHLY recommend!Service: Car lockoutsService: Car lockouts

  Belinda S
7 months ago
Trying to get a tow truck in Lapeer. Progressive in useless insurance when you need a tow truck. They finally told me to find my own and I can get reimbursed. Called several places in Lapeer nobody answered or the rude lady at E&L would rather leave people stranded.Yikes came all the way from North Branch to Lapeer to get the vehicle and drop it in Mayville in a torrential rain storm....they were so nice and helpful. We are grateful that Yages was willing to go out of their way to help us out.

  Janelle Lamke
4 months ago
I was in a doozy of a situation and he took it slow and easy and got me out with any damage I would recommend them to anybody!

  Kimberly Davis
a year ago
I'm not sure the gentleman's name who towed my Impala after my wheel fell off, but he was so polite and courteous and he paid extra attention to make sure he didn't cause damage to the car. Great and speedy service! Will definitely use this company again.Service: Car towingService: Car towing

  Rachel Smith
2 years ago
My son was broke down 45-50min away. Had waited 6hrs from time insurance company had said they dispatched someone to get him. Never happened. It was cold and heat wasn t able to be on in vehicle. We called Yakes and no hesitation they were out and on way to get him. They literally pulled up within 5min of us getting there. Superb Service! Highly Recommend. I will say it pays to stay Local. They are the Good Ole Boys 100%Of all the city tow truck businesses NOT ONE took the job to drive north 45min NOT ONE! But Yakes 10min from home drove to city NO PROBLEM! I appreciated the help and I will always call them FIRST!Service: Car towing

  Kyle Stephens
3 months ago
Appreciated the help tonight. Driver kept great communication the whole time.

  Em Porchez
a year ago
ABSOLUTELY TERRIBLE SERVICE! we could start with an accident I was in and someone totalled my car few years ago and when I was taken away by ambulance they would not let me get things out of my car. Then when calling and asking about the car and things they were very rude because it had been there for so long. Lord forbid you go in there and ask about car parts because if your not a man they are rude to you. Then 1 year later my husband needed his car towed, when coming back to get it 1 day later they requested insurance forms, we provided but he insisted they were not accurate. Bitter people working here because they really have absolutely no customer service. Yelling at people on the phones and breaking there property. I beg you to take your car needs elsewhere.Services: Car lockouts, Car towing

  *Starbucker17*
a year ago
I can't say enough good things about my experience with Yakes. We were in real trouble after blowing both popup trailer tires on the side of M-53 with no hope in sight. Kids scared and sad but Yakes came to the rescue. I thought to maybe leaving the popup on the side of the road overnight but they found a smaller tire they took from one of their own vehicles and got put on and lead me to a secure area they let me leave the trailer there until I could get suitable replacement tires. Everything worked out and got the popup home safely and I have Yakes to thank for that. These are days where it seems we are running short of good people in this world but Gary/Mary/Dwain and Yakes gave me a reason to believe in people once again! Gary helped get the new tires put back on and made sure i was road ready once again. Thank you soooooo much!

  nathan cook
5 years ago
Service was amazing!! Worker got there pretty quick, knew what they were doing, and very very friendly. Glad to see kind people like this. Plus it s a family owned business so that s really cool. Highly recommended if Yakes is near you. I hope I don t need someone to help with my car, but If I do. I know I m called Yates.

  LaToya Quirk
2 years ago
My vehicle was impounded and it was my first time. I called and asked what would happen if I had to have it towed to another location and was told by the original owner they weren't going to tell me anything and hung up on me. I did speak to another employee after 2 more calls and got my answer. Then when I got it out of impound the original owner was so overwhelmed. I know the owner doesn't want to step down but I watched a customer waiting behind me walk out, they lost business. Once they worked together everything came together and was fine.I hope the other employees will just work around the owner to make a better environment for everyone.

  Holly
a year ago
My toddler locked herself in our vehicle and they came very fast and worked quickly. I am so thankful for them, amazingly nice people.Service: Car lockoutsService: Car lockouts

  Jared Burgett
4 years ago
Had a car impounded to here. Older gentleman on the phone told me they would be open 24/7 for me to come get it. He must have misunderstood me. I got there and they were closed. Admittedly, I was irate when I called because I needed my car and felt lied to. Owner was cool calm and collected. Just what a guy like me needs at those times. Good work. Support your local small businesses.

  Christy M
4 years ago
My daughter needed a tow today after sliding off the icy gravel road. A young man named Cameron arrived and saved the day. He was very efficient and quickly had her pulled out in no time. I'm writing this review because he was so polite and kind, with the biggest smile on his face, even while crawling down a steep ditch filled with snow. I don't see many people have such a positive helpful attitude and felt he should be recognized. His big smiles really helped improve my day. Thanks again!

  Kelli Feldmann
a year ago
Two times my motor home was completely dead! Yakes came and got it unlocked and started... (wasn't an easy job) thank you for the excellent service

  Mel Hosner
10 months ago
Great phone customer service. Fast response time. Cheap prices. Knowledgeable and courteous driver! Thanks Mike!Services: Special vehicle towing, Car towing, Local haulingServices: Special vehicle towing, Car towing, Local hauling

  Jennifer Jennings
3 months ago
Wonderful service. Very Kind. Thank you

  Chris Drew
2 years ago
I had a flat tire on my camper memorial day. Called yakes and had a tow truck there within the hour. Driver's name was Cameron. Very polite and professional. Couldn't get jack high enough to get spare on, so he took a shovel and dug a whole underneath . I was back on the road in 30 minutes from time he showed up.

  Noah Everett
3 years ago
Had them tow my BMW more times than I'd like to admit. They've always charged fairly and done well by me. Great prices and extremely friendly workers. I'd highly recommend them over any other towing service.Services: Car towing, Local haulingServices: Car towing, Local hauling

  Lawrence Junior Yaklin
2 years ago
I'm not sure the man's name but he appeared to be the owner. He was mid to late 50s with what appeared to be a cold sore on his lip. His energy was negative and left an impression of being a narcissist.He refused Lapeer County Sheriff official vehicle release form as well as the notarized transfer of vehicle to someone, like myself, to pick up vehicle because she was unable to do at the time because of employment obligations. I was trying to help reduce the costs the family would incur if the vehicle sat there much longer at $25 day.I had to go back again on Wednesday to pay $425.00. I think that day was planned out to generate revenue in a time when everybody is in needVery unprofessional, disrespectful and lacking empathy.1 star to hopefully inspire them to take a look at themselves and move forward in a positive way.

  Destiny Slate
2 years ago
Stranded at night in Marlette and needed to get me and my truck home to Harbor Beach. First call she said they couldn't take it to a closed shop (never heard of that in my life and have had to tow cars to closed shops many a time), she quoted me a price to get to HB, few minutes later, I called back to confirm a tow as quoted, and the man states "she just gave you a price, didn't mean we would do it!". What horrible business practice. I found another company, Kronner's, who was able to help me take my truck to a closed shop in Harbor Beach, for LESS than this company who quoted me and refused me a tow. Too bad. I don't leave reviews often.

  Suzanne Hunter
3 years ago
I am from southeast Ohio and was visiting family. Attempting to head back home early Sunday morning with a 6 plus hour drive ahead of me and discovered a flat tire. My uncle called Yakes and in less than a hour I was on my way home. Quick, very competent and friendly service. Thank You!!

  Kristi Hagberg
3 years ago
Waited over an hour for a tow from a close by company when I broke down in lapeer plus they stopped answering their phones. My insurance then called yakes and they were there in 25 mins! Couldn't have been happier with the young man who towed my truck and he was so unbelievably nice! Amazing service!

  Zach Webb
5 years ago
I am definitely not satisfied with my service, and would not recommend Yakes, especially over Davis Tire a block away, to anyone! I needed a new alternator belt, and sure they put one on, and it was pricey which is to be expected. However they put the wrong size belt on, and claim it was a different issue altogether. The belt will not tighten anymore, and is loose and squeaky. After looking up belt sizes while working on it myself, I found the correct sized belt, as well as the one they put on after looking up the part number. They refuse to fix the issue they caused simply because they refuse to admit they made a mistake. Very unprofessional, do not go there unless it's an emergency and you need to be towed.

  Chelsea Gueldenzopf
3 years ago
I hit a deer for the second time in less than 30 days. Driving home from a long hospital shift in Flint to go all the way home to Bad Axe at 1:00AM. It was scary enough hitting another deer that left my car inoperable, its even scarier being dark, late hours and a female...alone. Cameron came to the rescue. He was fast, friendly and so understanding. I apologized over and over for it being so late and dragging him out of bed and he stayed positive the entire time. He turned a stressful time into something easy. Can't thank Cameron and this company enough!!!Service: Car towing

  Christina Verkest
2 years ago
I called yakes towing service at 2:45 They told me the guy would be right out after he got back. I call back a couple times asking is he on his way I was told he was sent out 15 minutes ago.. another hour later the car still remains in the middle of the road. So I called back. And the man told me I didn't get his name that the guy had already been out there. He could have never been out there because you can't miss a white car in the middle of the road. Finally I canceled my service and called Byers towing at 5:10 pm. Would never call them again.

  Alicia Schramski
6 years ago
Yakes did a great job helping with my need. I was unfamiliar with the area and ended up on a back road that was extremely muddy. Long story short I got my car stuck. I was in the middle of nowhere and couldn't even get out of my car to look for help. I called another towing service prior as that service was closer. They got to my tow location but were unable to get to my car. They left me stranded and didn't give any recommendations. They didn't even offer to call someone else. I called Yakes and they said they would be out as soon as they could. I didn't wait long at all and a gentleman named Mark helped get me out. Since I couldn't get out of my car he did a good job instructing me on what to do. He was very friendly and didn't make me feel like a complete idiot for getting stuck in the mud haha. I would highly recommend them and I will be utilizing their services again whenever I need a tow.

  Jason Laskowski
4 years ago
I literally called over half a dozen people trying to get a 36' motorhome towed from the Marlette area to ANYWHERE to be repaired. Dealt with a lot of people who said they'd show up and only provided excuses. NOT the case with Yakes. Spoke to Gary, they were busy like most everyone I called and I wasn't in an immediate hurry. He said he'd get to it that week and call me prior and they did exactly as they promised. They even made sure to air up the suspension in the motorhome and remove the driveshaft before towing. Motorhome arrived unscathed and they even made sure to back it in close to my workshop (about 600ft in reverse along a curved driveway) to make it easier on me to repair it. Solid couple Gary and his wife I'd recommend them without doubt.