O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tyler Irelan
3 months ago
Same as AutoZone basically. I'd give 5 stars if they didn't have to overprice so much. Always take advantage of price matching!!! Do research compare and don't miss out on saving $$. Great staff ! P.s. their Generic tools are garbage (power torque) make sure you get the lifetime tools if you have to buy here! Duralast is always quality (AutoZone 2 miles away)

  zigz 007
4 months ago
Matt helped me find new led headlight bulbs that fit my needs and was great to work with and to talk with, then he came out and helped with the install great customer service here at this West Branch store thanks again Matt

  Nathan Kalbfleisch Builders
a month ago
The staff is very knowledgeable and helpful. They don't mind going above and beyond to help you out. Always a friendly smile and light atmosphere

  Kelly Cutright
a month ago
The guy didn't know what he was doing. He couldn't help me with my car. He told me I had to go to a dealership

  Michigan Mike Up North
11 months ago
Great customer service and yes....there is a veteran's discount. I will be doing business here again!

  David Lee
2 months ago
Called for a price check and the person was professional and quick.

  Alison Hammond
a year ago
In the past few months I have needed to visit the west branch store and all those times an employee John has helped me .He is very kind and helpful.I have needed installation on a few products I purchased and he has done a wonderful job. KUDOS TO John!! Thank you!

  Penni Marsa
a year ago
Stopped during a snow event.Staff helped me fill up the windshield washer fluid. Grateful for the assistance & shared knowledge of where to fill it if I run out again.Thank you !!

  Tim LaLonde
2 years ago
I have had many dealings with the manager Darrell this guy knows the Auto Parts business INSIDE & OUT i would not hesitate to send any friend or family member there ! Excellent customer service skills !

  Darth Vader
2 years ago
I used to have to hunt for parts or tools, at the multiple parts stores in West Branch, MI.I popped into O'Reillys West Branch today for some female Torx sockets. They had what I needed, when I needed it.NONE of the other parts stores had an E20. In a single or a set.They're tool aisle is easily twice as big as any competitors.They've earned my business. I'll be back for sure.

  William Stirton
2 years ago
Tiny knew exactly what I needed. Very knowledgeble guy. Also found some gloves I am going to use for riding my motorcycle. Great store with lots of inventory. Will definitely be back.

  Sheila Merchand
a year ago
I want to thank Matt for the excellent service of helping me fix my stone shield on the vehicle I just bought. Thank you.

  Tammy Nott
a year ago
We always compare prices with the other 2 auto part stores in our town...and by far are the cheapest prices for the same brand name...gotta go with em, money is tight nowadays

  Neil DeCaen
5 months ago
Got what I needed, everything was great

  RAPTURE READY
2 years ago
O'Reilly's is good but when Darryl works at O'Reilly's oh man now you got a primo automotive store! Welcome to West Branch.

  KAREN L NOLTING
a month ago
Bought brake shoe's

  Jay Johnson
a year ago
Awesome staff found me the correct parts and a nice discount thanks Darrel/Amy /Jeff

  David Crisp
2 years ago
This is not our location, we are located next to Little Ceasars , catty corner from Team Hodges ,Google maps is working on fixing the problem sorry for any inconvenienceSincerely O'Reillys crew

  James Sanders
a year ago
It's alright. Usually in and out. Faster service than the Houghton Lake location.

  Angela Urban
a year ago
Great worker's friendly staff. Definitely go there again

  jim spence
11 months ago
Very overpriced compared to other auto part stores.

  Ken Bailer
2 years ago
Darrell super guy, very knowledgeable, helped me find exactly what i needed. Very clean store.

  Heather Heather Holecek
2 years ago
A worker named Matt didn't ring up a car part right, so we had to figure out his mistake and fix it.

  Tyler Irelan
2 years ago
Best place in town. Local price Match. Great employees

  Terry Kocsis
a year ago
The only place to find audi wipers

  Salli Xx
a year ago
Nice older guy was real nice.

  ExilicRose
a year ago
Employee was really nice

  William Mountain
2 years ago
Very friendly and helpful employees

  Richard Garnett
a year ago
Good prices

  Dht Inc
10 months ago
Very helpful