NAPA Auto Parts - West Branch Auto Truck & Trailer

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tyler Irelan
3 months ago
Great people! Very nice to me always. Thanks for saving me $30 on my rotors and pads !! Always support small businesses!! These guys are independent.

  Chosen Won
2 months ago
Super nice employees. Great everything.

  Len Svanberg
7 months ago
If you need ANYTHING for your truck or trailer, THIS IS THE PLACE TO GO! I bet they have it in stock at a great price. And a ton of employees to help you out. I know that I will be back

  Liberty Timmons
a year ago
Had some broken hinges replaced on a trailer. He was fast and fair priced. They also did a re-wire on a different trailer a while back. Great job and great price!

  Nathan Kalbfleisch Builders
a month ago
Always helpful and friendly

  Emily Cook
5 years ago
Excellent customer service. So generous and kind. My husband and I needed a lug nut key to unlock the lug nuts on our tires so we could get the tires changed at Walmart and the gentleman allowed us to borrow the one that fit rather then spending $200 for a whole set that we didn't need. We left my wallet for collateral and then returned the lug nut key after we got the tires done. Thank you to that kind gentleman, proof good americans still exist.

  Jessica Snyder
a year ago
We were sold the wrong hubs and bearings in the fall and they replaced everything for us. Absolutely wonderful people! Great to work with!

  Tommy Callahan III
2 years ago
Wanted to buy 2 new boss plows, after a rigmarole on the phone, I was told they would be a lot more expensive to get me what I requested (stainless). I know they are going to be expensive and I know what I want, why not just price what I am asking for instead of trying NOT to make a sale? I will be buying 2 brand new, expensive plows elsewhere.

  2000buellm2cyclone
4 years ago
I was looking for lovejoys for my wood splitter.They didn't have what I needed!They gave my directions to a place that stock's them.Even when I throw you a curve ball, you still Help.I drove to Grayling, houghton lake, and Westbranch trying to find them.Thank you so much!!!!

  Nick Ostroski
3 years ago
I left out one star because of all the confusion involved. One counter man said he couldn't sell me the parts without more info. So 3 days later went there with accurate info, but Harvey said he didn't need it, it's in the book. He then goes to the shelf and grabs the oil I need. One quart of synthetic oil was already opened and without a seal, it spilled in my truck.

  Jake F
2 years ago
Passed through on vacation and our boat trailer busted. Lynn and the crew quickly assessed the situation providing an affordable effective solution and had us back on our way within the hour.

  Rob Warren
5 years ago
Very helpful and 24 hour free air for your tires. Most that you pay these days do not work so it's a nice hidden spot if you know about it.

  Christine
2 years ago
Very professional and reasonable pricing. They fixed a wheel bearing issue on a trailer. Highly recommend starting here for similar issues or auto parts.

  Stephen Nichols
2 years ago
I had these guys install a hitch on my 2016 equinox. Good atmosphere, great people. I'll b back to bug em again

  Snake924
3 years ago
. I would give 10 stars on this review if I could. Very knowledgeabl and trustworthy staff. Good folks there

  Maci L
4 years ago
Absolutely do NOT go here, they have the worst customer service and are extremely rude. Wouldn t mind seeing this place get shut down.

  Robert Kleinstiver
2 years ago
If you need it they got it or at least they can get it good staff awsome service.

  Tony Bam
2 years ago
Great helpful staff have been doing business there many years

  Stephen Grabowski
a year ago
Beat service manager ever. Knows his stuff!!(best service manager)

  James Sanders
4 years ago
The free air they have outside the door is awesome. If you need trailer parts or straps they usually have it.

  Mark Gillies
5 years ago
They are friendly and knowledgeable. The minute I walked into the store they asked me what I needed.

  Robert Mitchell
2 years ago
Needed battery for a standby generator and they had what I needed. Friendly and helpful staff all the time.

  Susan Farley
8 months ago
All of the employees are very helpful.

  Northern Redneck
2 years ago
Associate that answered the phone was very rude. Honestly I ll avoid this location due to the rudeness.

  john scheffler
5 years ago
Great place for trailer or heavy duty trailer parts. Large selection of lights and they can custom make u bolts for trucks trailers etc

  Nichole Mathis
a year ago
Friendly staff. Good prices

  Nichole Nikki Mathis
a year ago
Friendly employees and great prices

  Kevin kroczaleski
2 years ago
Good parts and they know there stuff on big trucks and trailers

  Adam B
3 years ago
Had just what I needed when I needed it. Nice people highly recommended

  James Moore
3 years ago
Good service, however I found what I was looking for elsewhere.