Cuzins Cycle
3.8 (31)
118 W Houghton Ave, West Branch, MI 48661
(989) 343-5454
cuzinscycle.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Matt Sarkozi
a month ago
The owner of this business has unpaid invoices with my small business and several dozen others in the West Branch area. Absolutely terrible business ethics.I wouldn't recommend doing ANY type of business with this entity.Negative -1 star
Ray Curnow
4 months ago
Can't say a lot about this place , took a vehicle to customer there and dropped off . Looks like a nice clean business and employees were friendly.
Adam Becker
a year ago
Was broke down on side of road. Called and was told they have a tire available. I drive 40 minutes out of my way to get tire and it's all dry rotted. Rosie was clueless about the tires. Could have saved me a 40 minute trip if they would have inspected the bike tire. Good thing I didn't have it installed by them. Cause I would have been stranded again. Maybe the owner or other workers care a little bit more then her. But she was gunna send me out with a tire that could have put me in a bad predicament.Service: Tires
Andrew Sokolovski
2 years ago
This place worth -5 stars, because of their customer service. When I came to pick up my ATVs, they gave them without hub cap and protective covers and were shouting on me that I brought my vehicles without them. They were really not polite and were not even able to explain what were done during the hours they charged me for.This was my second attempt to pick up my vehicles. First one was unsuccessful because they were not fixed while by phone they said that everything was done.The lady over the customer desk was rude, impolite, not helpful at all. When her boss found my parts in the shop, she even didn t said sorry. I m very frustrated with the service. Not recommend at all.
Wendy Remaker not Faker Chesnut
a year ago
We went in to ask a question about a clutch. Asked to have the part looked at; the reaction of the two staff was lacking customer service or even the need to "fake" it! Just pretend to be nice. Even if you find a customers questions annoying; choose to be customer focused. We own four quads, two mini bikes and five Go Carts. We would have been great customer to aquire! Cousins must invest in some of their customers; they have some great reviews. That was not our experience.
carol teneyck
a year ago
We drove over a hour to look at a bike we got there and and fell in love with a few of their bikes great prices very friendly people they make you feel like you belong very helpful with any questions not pushy like most places we bought a bike from them going to pick up tomorrow if we don't have any issues with the bike next season we will most likely do more business with the. Thanks cori and rosei had fun with you girls today Thanks for taking care of us and making us feel welcomeCarol and bill ishamP.s we will be sending refurals your way
RON J
a year ago
Paul and Rosie are great, very helpful. Paul Showed me issues with the tire and some other things on my bike.I will go back in the future.Service: TiresService: Tires
Don Utt
2 years ago
Paul and crew are always willing to take a moment and help in any way they can. They have always been generous in giving back to the community, very friendly atmosphere.
Ashley McMaster
a year ago
Don't buy from these guys, they sell junk bikes and are rude rude and honor nothing
Richard Kesner
3 years ago
I took my 4-wheeler ther to get the carburetor rebuild worst place imaginable they had a four-wheeler for over 2 months I still didn't get it done I'm charged me $95 for nothing this place is a jokeService: Engine repairService: Engine repair
Jennifer Franks
9 months ago
The lady was very polite and helpful n informative.
Jayson S
a year ago
Great place to buy your mid-life crisis motorcycle
Little den Dennis
a year ago
Great place to visit for your electric bicycle needs.
Randy Randall
4 years ago
Went out of their way to get us back on the road big thanks to the guy's at cruzin cy let shop
John Fortney
2 years ago
I will find out tomorrow about their service
Susan Hartfiel
a year ago
Great prices on mopeds.
charles robarts
3 years ago
Great guys, really know there stuff
NightmareRIP
4 years ago
Awesome place with cool bikes
Travis Zitterkoph
a year ago
Ok