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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jeremy Lynn
7 months ago
Performed the work on my boat trailer without providing an estimate. Came by after being told it was done and the response I got from the front desk was well you wanted it fixed didn t you . It s true I wanted it fixed, but I also wanted to make an informed decision about how much to spend at that moment. I should have been provided options to repack trailer bearings, disconnect the wire to the bad brake, or do nothing until a later time when I could afford it. But I was not given that opportunity to make a decision how best to proceed based on my financial position at the time. Nevertheless, I paid the almost $300 to pack the four bearings and replace some along with disconnecting a break wire. I just wish I was given options how to proceed via an estimate prior to completing the work. I m pretty sure this is a Michigan law. The front desk could benefit from some improved customer service communication skills.
Amy Rieselman
a year ago
We were nearby when my brakes failed. They took a look, and my brake fluid was leaking significantly. They not only advised me what to do, they gave me extra brake fluid at no charge so I could keep topping off til I found a place that could fit us in asap. They were booked and couldn t. They even called around and gave me numbers to other shops. So grateful for their assistance!
Jennifer Binning
8 months ago
Aaron and his boss(didn t get his name ) we re life savers this week. They did an excellent job taking care of my urgent service needs!
Justin Hoeft
2 years ago
Had a screw in my tire, they got me in the morning after I called, took a half hour to fix and cost $28. The fix held and I'm happy.UPDATE: 4 months later and the tire's still going
Corinne Demaagd
7 years ago
They were nice when I ordered and booked an appointment but it took an hour and a half to get snow tires put on. When I called because my husband was going to be late for work, the guy said it normally takes an hour. Fair enough, but they should let people know that then at the appointment. After I finished talking to him, he hung up on me without even a thank you or goodbye. Lovely.
Jeffrey Slater
3 years ago
I'd stick with these guys for tires but not other mechanics. Great price for swapping out my tires but they forgot about checking my car out. And when I called about it they said they left their diagnostic device in a customer's car by accident. Seems like an excuse, but I could be wrong.
B. S.
4 months ago
Always friendly and good service.
David Schneider
3 years ago
As always, they handle it well! Took care of our trailer tires and bearings on time and at the right price. This is the place for trailer repair.Dougs great!
Kathy Fromm
5 years ago
Amazing service. Great people. We were vacationing in Boyne and had unfortunate car troubles. Riverside Tire guys were so accommodating and solved our car issues swiftly. Thank you so much for being so awesome!!!
chuck d
7 years ago
Been here multiple times with different cars and I feel they are the best service in the area that works on all cars. Fair pricing and good work
Justin Cook
6 years ago
been here only twice for my tuck and had them replace parts and got a front end alignment.....but sorry to say that on both occasions they messed stuff up or didnt tighten bolts.....first they put about a hundred scratches on my hood and when i confronted the mechanic he got all pissed and claimed they were already there and was kinda disrespectful....and im not gonna argue with someone like that.....second time i got a cv axle replaced there and when they put it all back together they somehow forgot to tighten the lower ball joint bolt.....could move the bolt back and forth while it was on the ground......the only good thing they do is only tires in my opinion
Evan Wise
6 years ago
Very professional service at a good price. I was very happy with my experience and I'll be back again.
Richard Lanting
5 years ago
Most excellent work done here. Very friendly and professional. Price is Right.
Jeff in nMich
6 years ago
Very accomodating and the price was better than what I found in Gaylord for camper tires. Great job!
John Murner
4 years ago
They helped me out last winter putting some new 37 inch tires that were full of water and frozen in the middle of an ice storm in the back of my truck, because every other tire shop bailed on me.
Chuck Seidelman
4 years ago
Arrived with a flat, hard to find trailer tire, left as a very satisfied customer.
Tammy Kenyon
7 years ago
They did a good job on my new tires.
Cameron wise
3 years ago
Really nice guys here. they do good work
Theresa M. Leist
3 years ago
Found my problem, fixed it fast. Didn't charge me an arm and a leg!
Janet Osterman
6 years ago
Excellent service and very fair prices.
Paul Wicker
5 years ago
Doug is Boyne City's tire guy . Go see him for your next tire purchase !
Dusty Maat
5 years ago
Good prices, friendly service.
Mike Burr
a year ago
Great job
Chris Christensen, Realtor
3 years ago
Friendly excellent service
Brian Ernst
4 years ago
Great service!
tod trarop
3 years ago
Quick oil change
Kenneth Donnay
5 years ago
EXCELLENT SERVICE
Dean Krey
4 years ago
Great service!