LaFontaine Ford of Birch Run Parts Store

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Unknown To You
3 years ago
I pulled in with overheating issues on my 250 diesel. Promptly at 730am I was greeted booked for service. Understanding of my having to be at work, they fit me in their busy schedule. 3 big issues with my vehicle, but the service team busted their rears to make sure my vehicle was done same day. I could not have had a better experience, from the friendly staff, to the timely manner in which repairs were completed. Everyone here represented what that family feeling was like, and for that, I'll be a repeat customer! Thank you again to everyone!

  Gary H
4 years ago
Went in for a service engine soon light and they called me 2 days later with $4000 in repairs. Brakes were just done elsewhere 6000 miles ago and they said i needed new rotors again. Also a bunch of other items that were not needed. Took the vehicle back to where i had the brakes done in 3 minths prior. They pulled the tires and showed me everything was fine.

  Logan
3 years ago
Great place! They go above and beyond every time I take my car in for an oil change. Great price too! Highly recommend!!

  Julian Gosselin
3 years ago
Well I found out they broke my clip on my airbag that was a recall and just sent it down the road with my family being unsafe this place represents ford motor company I'm ready to sell all three fords and buy a chevy or anything but ford this place is so unprofessional now the dealership that silicones the harness and buggared it up is trying to charge me $80 another ford dealership.

  Abbey Hart
2 years ago
One girl checked me in for an oil change and told me one price.. when I was leaving a different girl was working the service desk and tried to charge me double what the other girl told me, with no explanation, doing no additional work.

  Josh Zimmerman
3 years ago
Very good experience. Steve Goff is top notch

  Chris Rodberg
3 years ago
Make sure you read the bottom of the website because it says that the descriptions can be wrong on the vehicles.

  Richard Hartley
3 years ago
Best service department great employees

  JOSEPH LAFORGE
3 years ago
Always friendly people and great service

  austin85
3 years ago
Fully stocked with parts good quality work

  Bill Hasso
3 years ago
Service is always great

  Matthew Dickenson
3 years ago
Great place to work

  Bryan Planck
3 years ago
Great service