Accessibility
- Wheelchair accessible parking lot
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Katie Coombs
2 months ago
Great experience! The driver was friendly and quick! Reasonably pricing as well!!
Eric Frankel
9 months ago
Avoid at all costs. We were stranded on the freeway less than 5miles north of this guy and were even told by a different company that he would be the closest option. He insisted we were too far from him, suggested we couldn t afford him, and then said he wouldn t even leave for another hour. Absolutely horrendous. Call Mike s instead, they did everything in their power to help, despite being 20 miles further away.
Kimberly Schollaert
a month ago
Disappointed Not far away but it would take them more then half an hr and their prices are high
Scott Smith
a year ago
My wife and I were out of gas on the freeway so I contacted these guys. They were less than 2 miles away I even typed in roadside assistance and this number came up. I called it and the man that answered told me they didn't do that so I asked him who in the area would be able to and he just hung up. I don't know about the towing business because I didn't get help from them but there PR department sure could use some work. Oh and thank you to fine trooper who did actually help us.
Katharine Pouillon
2 years ago
Very fast service! I was broke down in the Birch Run outlets in a crowded parking lot. They got my car out quickly with no problems and delivered to the suggested address within an hour of my call. It was very affordable as well! I expected to pay quite a bit more! If I ever need a tow in the future I will definitely be giving them a call!
Beth Wall
a year ago
They showed up within 20 minutes of my phone call, were very pleasant, and even let the kids pull the car onto the truck bed. Considering it was a holiday they were very prompt and reasonably priced for the distance it was back to my house.Services: Car towing, Long distance haulingServices: Car towing, Long distance hauling
josh kieliszewski
2 years ago
I was in a car accident across the road from their shop. Not kidding, literally 400-500 yard to where they impounded my car. They charged me $465 or the title to the car to tow it there. It was my daily driving car, not only did I lose my vehicle I couldn't even get the scrap value to try and replace it. First time I called they said well we are sorry to hear that, oh by the way, every day you don't pick it up it will cost you another $40. Steer clear of this place, I would hate to know how much it would cost to haul anything long distance.Service: Local hauling
Brian D
a year ago
Got there quick, super helpful getting my old diesel started. Great guys, I highly recommend them! Thanks again guys for getting the old girl running.Service: Battery serviceService: Battery service
Brian Kohlhoff
2 years ago
This place is a joke. 350 bucks to tow a car and then they took it 20 miles away instead of 3 miles to their yard . Then had the nerve to tell my that s a deal! They had the car for an hour. They were unbelievable rude! The owner hung up on me when I asked for a breakdown of the charges.
Belinda McCullough
4 years ago
He showed up within 5 minutes of me calling him! To be fair, I was relatively close to his business when i called but, he was just as pleasant of a person that you would want to show up in a bad situation. 50 bucks later I was back rolling in my vehicle. Reasonably priced.
Kirk Lawrence
4 years ago
took care of my son in Saginaw on I-75 @ Zilwaukee (and my frantic call from an Ann Arbor parent) when he needed someone to get him at 12:30am. Nobody else would take the call (Saginaw wreckers were 'licensed to stay in Saginaw by police"...yeah...thanks) but these guys went and got him. Thank you...you made a parent feel safe and helped my son get to a safe place.
Alissa Vincent
4 years ago
Called in the pouring rain after my car stalled and wouldn t start again. The man who came out had to lay in the puddles to get my car hooked up. Very nice and efficient. Unhappy I had to call in the first place, but happy about the service.
James Chandler
7 months ago
Very unfriendly and rude. Lots of better and cheaper places around to call.
Michael Silvers
2 years ago
Hello everyone I usually never do this but I like to put a business on notice this business in Birch run michigan is very rude Gray's Henry Towing & Repair The owner hung up the phone on me twice I m asking everybody to not use this business for anything
Meri-Jo Cheladyn
a year ago
Gentlemen was very helpful. Jumped my start so I could get to my dealership in Lake Orion ford dealer.
Cory J
4 years ago
Fast response. Cool tow truck guy. If I ever get stuck again I will call again. Fair price
Anthony Thomas
3 years ago
They were there in less than 10 minutes after I call good quality service
Craig Streeter
3 years ago
$280 bucks to hook up a disabled vehicle and tow a half a mile to there impound yard on a sunday afternoon what a jokeService: Local haulingService: Local hauling
Josh Collins
4 years ago
Called for a simple tow on I-75, extremely rude over the phone wound up calling elsewhere just because of the terrible customer service.
Dennis Anklam
4 years ago
These guys are great! Professional, fast and safe. Ask for Steve!
Elan Einlhander
3 years ago
Immediate and incredibly friendly service when I was stuck out in the cold and a long way from home.
Penny Williams
2 years ago
Everything was worked out n the driver was accommodating. Thx
jennifer periard
2 years ago
Person on phone was very friendly and helpful.
Julie Bark
2 years ago
Very professional and fast service!
Raeanne Parlberg
3 years ago
Great service, quick response.
Tim DuBay
3 years ago
Great service