Muffler Man of Big Rapids

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  K D
3 weeks ago
I came here with a windsheild wiper problem I've been dealing with for a year that other reputable shops in town could not figure out. Art, the owner, was able to diagnose the problem easily. GM did not currently have the part in stock anywhere in the foreseeable future, after some looking around he was able to get me the part for half the price. When the part arrived he called and got me scheduled that day, was able to get me in and out within an hour. The total bill was less than half of what I was expecting to pay, these guys are honest and knowledgeable...I would recommend anyone to bring your vehicle here!

  mizuno wilson
a month ago
These guys are great! Very trustworthy and upfront with no pressure. It s what you want when getting a car fixed. Thanks Art.

  Jeff Dever
9 months ago
Art & Dan both have saved me from problems. And also saved me a lot of money. Every time I go there I know that the price they tell me is way below any competition in the area. I have never once thought I needed a quote from someone else. And if they notice something wrong other than my current problem they point it out and suggest what to do to save me future costs. Way above expectations every time. I ll be moving 60 miles away soon but I will pay to have my car towed to them if it is inoperable.Thanks Guys JeffServices: Exhaust, Tires, Auto battery replacement, General repairs & maintenance, Auto A/C recharge, Auto engine diagnostic, Engine repair, Vehicle Inspection, Auto exhaust system replacement, Air conditioning, Oil change

  Duston Mingle
3 weeks ago
Quick and friendly! Have earned my business again.

  Brian Knobloch
2 days ago
Got me in when I needed . Good people.

  Rusty Shackleford
2 years ago
Just had a nice set of duel exhaust with tips installed.on my lincoln town car and as usual art and the crew went above and beyond came out great best service around.

  Amber Moon
3 years ago
I've been going here for years. Art and the whole crew are amazing. Honest, to the point and trustworthy. I've had to spend a lot of money here because well...things with vehicles happen but I've also saved a lot because of their honesty. They work on Subaru's too!!! Honestly, I don't recall them ever not being able to fix any of my vehicles!!! I am grateful and appreciate this place. Local business love!!!

  Bill Chrispell
2 years ago
This is a great business to deal with in big rapids. They fix what needs done and don't overcharge for there work. I have had several times where I was not even charged at all for simple repairs and that is true service at its base core. Highly recommend art and his guys to anyone!!

  Laura Currie
a year ago
Art and his crew do an amazing job. The are always kind, get me and my family right in and are honest and reasonably priced

  Lance Buttermore
7 months ago
Great place, Art and his team get the job done. Don't have to bring it back for a second fix

  Dan Frank
a year ago
They did a real good job at a fair price. They had me in and out faster than they said. Which was great .

  Tonya Lloyd
4 months ago
Fast work , easy to work with, good service with a smile

  John Vermaas
a year ago
Great place, been doing business with Art and the crew since 2008. Very satisfied with all the work and prices!

  Aaron G
3 years ago
Really satisfied with the service. I made an appointment 5 days in advance, came in on time and Art drove it right in. He Informed me about my 2wd y-pipe being on my 4x4 truck. I didn't know about that! Explains why I bought it with no front driveshaft and the exhaust is in the way. But Art fixed my exhaust leak and told me where he was going to do the repair.

  Cosimo Bongiorno
4 years ago
I called them at 3:30 on Saturday,dropped my pick up off 7:30 Monday morning. At 2:30 p.m. I had new rear brakes , a front hub bearing replaced and a performance muffler installed at a fair price. Great service.

  Blair Nelson
a year ago
I've been to your place more than one time and always got a good deal they work with me and told me what I needed to do to get the cheapest exhaust and safest on my particular vehicle they also working on my students car I would definitely recommend them for price they are very pleasant on the phone and answer questions also

  Grateful Tedd
a year ago
A really good guy courtious and stands behind his work. Built me a full custom exhaust and I am very pleased.

  Faith And fun
4 weeks ago
Great place very friendly

  xitlali loyola
3 years ago
I went in for a minor exhaust leak this week. They called me saying it had multiple leaks, and needed a whole new system that would be at LEAST $1,100. I knew there was no way I needed that many repairs. I got a second opinion from a trusted family friend mechanic and the repair was only $20! Even if I needed a new system it would be less than $300. I wanted to make sure other college students don t get taken advantage of!! Extremely disappointed. I knew it was possible the prices would be a little higher, but that is outrageous.Services: Exhaust, General repairs & maintenance

  Nicole Sisson
5 years ago
Art is great to deal with and very honest! I m a college student and while I m up at Ferris State University I won t take my car to anyone else! Fast Friendly Service. 5 stars all the way!

  Rita Barnes
3 years ago
I Can Highly Recommend This Place! The Head Mechanic Arthur is my Car Husband !! He is the Best Car Mechanic in Town & Has the Policy Get 2 Other Estimates & I will Beat them If I have to take a $ out of my Wallet & I Stand behind my Work

  Tracie Plaxton
4 years ago
I received a quick estimate without an appt, customer service was phenomenal, parts and labor were incredibly fair and my car is whisper quiet. 5 out of 5 stars and highly recommended!

  Stephanie Enos
3 years ago
Do NOT go here. We took it for minor maintenance and they called and said we needed this and that, so I said ok do it. The next day the car broke down because something in the motor broke! We took it back and they said well we didn't use the pressure hose because we knew it would break that specific piece.... And now want over 400 dollars to replace it! Spend a little more and go somewhere else. Now I am second guessing if we even needed the extra things they charged me for! I will NEVER use them or recommend them again!Service: General repairs & maintenance

  Janice Wilson
4 years ago
We were traveling with a stop in Big Rapids and woke up to a flat tire. With recommendations from others we took our car to Muffler Man where the tire was quickly assessed and it was a simple valve stem. Art got us in and out and in our way. Many thanks.

  Richard Pemberton
2 years ago
Art and his team did an awesome job with my car. It wasn't shifting properly and I took it in for service and now it's running perfectly again! Thank you guys! Appreciate it!!

  Marcie Clester
2 years ago
We have taken our vehicles here for years! My daughter drives from GR to bring her car to them. No one else works on our vehicles!! They are awesome!

  Joanna Lupo
3 years ago
Not just mufflers!! Great place to bring your vehicle for repairs of any kind, today I got my oil changed and new tires for a reasonable price. Friendly customer service and they stand behind their work.

  Tammy Sulik
2 years ago
Out of town trying to continue on our vacation, they were able to squeeze us in to keep us on our way. Great service! Super price!Service: ExhaustService: Exhaust

  Jennifer Skinner
8 years ago
They are awesome guys to work with! They always take time to explain things to me and are reasonably priced. Thanks to my brother "one legged Dan" for referring them to us!

  Alison Burnosky
a year ago
Always does a great job, will not stop until he gets it right. Alway pleasant and willing to get me in ASAP