CarsMart

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mary Claire Wagner
3 months ago
You can't find a better local place to get or look for your new used car. Their customer service is top notch, you get treated with respect and aren't looked at with the same sales pressure you get from a mainstream dealership. My husband and I appreciate that personalized transaction and local feel from this family owned and operated business. This dealership is a mechanic shop/detailer as well so, they have so much experience and only procure the most reliable vehicle types with the best histories for their lot. I felt comfortable with my purchase and just as excited as if I drove a brand new car off the lot. It checked all of the boxes we needed for our growing family. Will be recommending them to anyone looking for a different car.

  Amy Lee
10 months ago
Bought my first car here! Super friendly and genuine people. They helped me through everything- from start to finish which made my first car buying experience so easy! Their service is 100/100 and just overall honest, transparent, and kind people to work with!

  Johnathon Jorgensen
5 months ago
Always enjoy my experience with David and the team at CarsMart. Told him what we were looking for in a car, he didn t have one on the lot but was able to find one over the next couple weeks and he made it happen. Anything I need regarding a vehicle, he is my first stop.

  Kevin M
8 months ago
Awesome place. A small family owned dealership. David was so kind, he knew I lived far so he sent me video of the car and drove around it with the video. Can t say anything bad. Got a great deal also!

  Georgiana Mejia
2 months ago
David and the Carsmart family are always amazing to work with! Thank you for the 5 star experience.

  Hector Rodriguez
a month ago
This is a family own business. They care for his clients as a family as well. I bought 2 cars from them since the last 6 months. I appreciate a lot their attentions and recommend them 100%.

  Trisha Cardona
8 months ago
After having our baby a year ago and going on several road trips and camping trips, you can imagine how messy and dirty our car was. We took our car for detailing and an oil change at carsmart because we heard such great reviews! When I got the car back, it looked just like when we had bought it new 5 years ago. Not a speck of dust or dirt anywhere! Everything was so shiny! They added a coat to the outside that has kept our car clean for over 2 weeks now. Service was thorough and smooth as well as easy to pay through a text link. Carla and David made the whole process seamless and always had smiles on their faces. We will definitely be coming back! Great price. High quality service.

  Christopher Lowry
3 years ago
We bought our Saab in February 2020 and had one of the best experiences ever. Great deal, clean car and the most personal experience we could of asked for. We will be back for another car in the future.

  Jessica Hueni
8 months ago
Cars Mart LLC, David and Maria were absolutely wonderful! They made the process of trading in my old car and purchasing a new one so easy and stress free. 10/10 would absolutely recommend. They car I purchased was very reasonably priced and in excellent condition

  mama Leigh Leigh D
4 months ago
This family business goes above and beyond the call of duty.They were so professional and caring. If there was a problem they were more then eager to resolve it.THEY WERE AMAZING!!! HIGHLY RECOMMEND THIS FAMILY BUSINESS FOR YOUR NEXT VEHICLE PURCHASE!!!

  Jim Klaassen
a year ago
Great people to do business with they go extra mile to help get their customers into a good used car. Will do business with them in the future

  Kelley Corelli
2 years ago
Would definitely recommend to anyone! We received wonderful and speedy service. They never made us feel like we were being taken advantage of like at other dealerships. Honest business that we would buy from again! Thanks CarsMart!

  Jim poziwilko
9 months ago
Very friendly no pressure buying, and I wasn t there all afternoon like some of the big dealers would have you do. My only suggestion is I think they should have a full tank of gas when you leave there or at least a gas card would ve been nice. I had to leave there and immediately go get gas before I could show off my new car to the rest of the family. But I still would recommend this dealership to others.

  Miguel Tirado
2 weeks ago
Integrity, honesty, good service, loving environment. I will recommend this place to everyone.

  Rachel Cole
10 months ago
The staff at carsmart are so helpful! David worked on our vehicle and was very helpful, responsive and provided us with lots of feedback while working on an issue that other mechanics had not been able to help us with. We would highly recommend carsmart and will be returning in the future!

  Thom Figueroa
9 months ago
People at Carsmart are nice to interact with, but buyer beware you may get a lemon that they will not stand behind. When buying a car I was told they stand behind the cars they sell. In the fist week after purchase the engine started making a knocking noise. When I reached out to Carsmart they told me there is no warranty, but we can schedule a time to bring it in for service at their service shop. Appears they only stand behind the service counter to collect money to repair the broken cars they sell.Beware when you're looking they say there is 3 months 3000 mile warranty, but if you negotiate a lower price they remove the warranty without telling you in the negotiation the removal is part of accepting the negotiated price. At signing I do remember a document slipped in that said it was as is, but they were fighting me over signing arbitration papers and I was late for work so I overlooked it and am now stuck with a lemon.They may be nice and may say they back the cars they sell, but when it comes time to backing their words you will be stuck pouring more money into the lemon they sell you.UPDATE From Owners Response: Dealer did offer to fix the issue, at my cost. This is not standing behind what you sell, seems more a lets sell a broken car and then make more money charging them to fix it. They say they serviced and inspected the vehicle and gave me all the information needed to make a decision, yet the vehicle began having turbo issues pretty much immediately after purchase. Integrity is demonstrated by how a person acts when things go badly, not how they behave when all is going well. CarsMart staff have shown they lack integrity and will stick you with a bad product to make a buck. If you read this, see other reviews here, Yelp, Facebook, etc. You will see a theme of CarsMart getting great reviews when all is well, but once things go bad they will refuse to help you and they will make sure to make up a whole buch of excuses, I mean "reasons" why they were not able to back their word. You can make your own decision, but I recommend finding another place to purchase a car or to have your car serviced.

  Amber Trowbridge
3 months ago
Everyone was very nice. This was my first time buying a car and they made this quick and easy!

  Sean Crabtree
a year ago
I was in need of a reliable car for my daughter, and that is exactly what we found at CarsMart. We purchased a very reasonably priced 2010 Subaru Forester with low miles, and my daughter loves it. Maria, David and the whole crew are great to work with. They are professional and with top notch customer service. I highly recommend CarsMart for your vehicle needs !!

  Jane Sherwin
a year ago
I loved my experience at CarsMart! They were so helpful, honest and very efficient. I was able to see/test drive/ and purchase my car in less that 24 hours. I appreciated that they prayed with me after the purchase of my car. I would recommend them to all my friends!!!

  Nate G
a year ago
Everything about this place is incredible. Their website is easy to navigate and see which cars are available at what price. Everybody there is just so nice caring and willing to work with you. Any service I have ever had thru them is super fast scheduled fast. You feel very welcomed here. If your looking for a legit car dealership or car repairs without pushy sales people where you can shop for a car in comfort cars mart Berrien county is the place to go

  Mary M
2 years ago
It has been about 9 month since we bought a vehicle from CarsMart. From the beginning they have been great. We thought (by mistake) we had an issue with the car after the 1st month. They helped us with making a possible claim on the warranty and everything we needed to do. They were honest, helpful, polite and knew their stuff. I would buy a vehicle from this company again without hesitation. Worth all 5 stars!

  Susannah Greene
11 months ago
The whole staff was friendly and courteous! I love my car and got just what wanted. I would definitely recommend Carsmart to everyone looking for a good car! My experience was excellent.

  Alee Strand
2 years ago
I got recommended CarsMart from one of my friends, she told me the people who own CarsMart were very honest & genuine people. She also said I d most likely be able to get a car the same day! I was hesitant going to a dealership.. but I am so glad I did. I got approved the same day, and left 3 hours after walking in with a 2010 Ford Explorer. Not only was the vehicle very clean, but it is 4WD & has third row seating!! perfect for a family (very spacious) & perfect for Michigan winter driving :) last week the car needed a new transmission & with the warranty, I was able to get it fixed super fast. CarsMart not only gave me a loaner car to drive while mine was being fixed but they also paid for deductible cost for getting a new transmission. So it was fixed absolutely free of charge. During the entire process they were very involved, keeping me in the know of what was happening. And since I purchased the vehicle they have checked in on me multiple times to make sure I was enjoying the vehicle, & if I had any questions related to payments. Their customer service is amazing. Maria & Carla both have been very helpful through the entire process & afterwards. & David was the salesman who sold me the vehicle. I d def recommend CarsMart to anyone looking for a trustworthy vehicle & a trustworthy dealership! 10/10

  Kathy Flores
9 months ago
We came on a Sunday and test drove are Murano! Maria was very friendly and answered all our questions. Monday morning we called our bank and were back here picking up our like new vehicle. We had to bring it back for a check engine light. One problem was addressed. We ended up taking it to our mechanic who replaced 3 sensors and all is well.

  Sasha
a year ago
Carsmart in Berrien Springs Thank you. Great people to work with and made the sale easy-going and they are honest people. I highly recommend this dealership. Sometimes they have exactly what your looking for. Thank you again... shout out to Maria.Thanks to you I got one happy kid. Best Regards.

  Rebekah
a year ago
Very nice people with unusually reasonable rental prices. Had no problems with the car and they were very helpful and communicative during the rental process. Will definitely be giving them my business again.

  Dawn Pecoraro
a year ago
I was finally able to get my dream car, a Lexus, at an affordable price in today's market.

  Will B
a year ago
Different experience than any other dealership I have ever interacted with. Friendly, personable and would recommend if you are looking for quality used vehicle from some folks that value you as a customer.

  Kim Wetzel
11 months ago
The service was amazing! Knowledgeable, patient and friendly. The best car buying experience I have ever had! Very happy customer here

  Sitlali Padron
a year ago
I really recommend getting a car here!! I got my 2012 Nissan Rogue about a few months ago and it s almost like new !! I am so happy that I chose it to be my first car as a new driver. Everyone was so wonderful and amazing at this wonderful business. Wish I could relive the moment of getting my car for the first time from them. Highly recommend!