Sol's Car Care

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jhawan Davis
4 months ago
TAKE YOUR VEHICLE SOMEWHERE ELSE! DO NOT SKIP THIS REVIEW!I recently brought my vehicle to address a check engine light issue. Initially, I appreciated the apparent care they took in resolving the problem. However, my overall experience was nothing short of a nightmare.Firstly, I was shocked when I received the bill for the service. I assumed the higher cost indicated a superior quality of service, but I couldn't have been more wrong. Not only was the service far from satisfactory, but it also proved to be a complete waste of money.To add insult to injury, just three days after the supposed "fix," my vehicle shut off while I was merging onto the freeway. The timing of this failure was not only inconvenient but downright dangerous. When I contacted Henry (the manager) to address the issue, expecting him to take responsibility for his work, I was met with nothing but excuses and blame-shifting.The most infuriating part of this ordeal was when Henry insinuated that I must have done something to the car in the mere two days I had it back. I paid for a diagnostic, labor, and parts to rectify the issues highlighted in the diagnosis. I trusted that I was paying for competence and expertise. However, instead of acknowledging their mistake, the representative callously stated, "I don't have x-ray vision, so I can't see how messed up a piece is." This is a blatant contradiction to what I paid for a diagnostic followed by the necessary repairs based on that diagnosis.It is disheartening to see this complete evasion of accountability and fail to stand behind the quality of their work. I expected a higher standard from Sol's based on their 4+ star rating. I strongly advise anyone considering their services to think twice before entrusting their vehicle to a place that fails to guarantee the accuracy of their own diagnoses.

  Paxton Powell
4 months ago
Fair prices, quick turnaround, and straight to the point. They knew exactly what was wrong with my car and they fixed it. What more do you need?

  John Calvert
5 months ago
Took my vehicle in for service, they did a great job and it was complete the same day! Highly Recommend this shop!

  Lucy Lou
8 months ago
This is for Sol whoever you are. You quoted my little sister 3k for a new AC compressor. I was shocked and told her to go elsewhere. She got it done with a new compressor for $850 down the street. Have a god day!

  Kay Murrell
2 years ago
Very surprised with the 4.1 rating. I have been going to Sol's for years. Henry at the front desk has always been wonderful. Great communication. Honest. I've never had to wait for parts. Often very busy so you might have to leave your car for a day or two depending on what needs to be fixed. I only take my cars to Sol's now for anything bigger than an oil change.

  Ethel Le Campbell
5 years ago
Sol's is a great place to take your car for service. Prices are about little more than average, but they do excellent work in a timely manner. Henry, the Service Manager, has been working for the company for 45 plus years. He is a wonderful person. He is friendly, easy to talk to, and honest. The waiting area is small, but pleasant. You can also brew your own coffee here while you wait for your car. (just another added bonus).

  Adrienne Alexander
3 years ago
I've been getting my vehicles serviced here since 1990. The service is excellent. Everyone is knowledgeable. They have never added extra repairs just to make a fast buck. I would recommend hands down, no questions about their integrity!

  Allen Van wey
3 years ago
I m from Wisconsin and my car shows it they took it in and fixed the brakes and another problem it had. They are very nice the price we fair. I haven't had any work done on my car in years I would do it myself now I'm 67 can't do it any more. So they are very nice people

  Andrew Curtiss
5 years ago
This shop has been in the Family for Years, When getting my vehicle worked on id rather pay for the honesty then take to a cheap shop that just swaps parts. Sols Techs are trained to Diagnose Problems before Replacing Parts. And They Call you and inform you what a Part will cost before installing. You dont find mechanics that are really honest anymore.Henry and Phil are the Best in the Business. They Run an Honest Shop since Day One.

  Ashley Correll
3 years ago
I have a leaking tire, I seen they opened at 7am so I waiting for them to open. Henry opened told me they could fix my tire I was out of there within 8 mins tire plugged and they even advised me the hole is close to the edge so he gave me a quote for a new tire. Very polite, clean and professional. Highly recommend them.Service: TiresService: Tires

  Brandon C Ward
a year ago
I've been going here a few times in the last year. The owner is pleasant to work with and they can get you in and out quickly. Scheduling is also really easy.

  Becca Faulkner
5 years ago
Fastest and friendliest car service ever. Our car needed a new starter and serpentine belt tensioner on and older car. They were clear on the pricing, work and timing. We got our car back same day. Staff is incredibly friendly!

  Pastor Susan Gray
4 years ago
A faulty part was placed within my son's Volvo by Sol's Complete Car Care. This firm is leaving him stranded for the weekend with no vehicle, though they are replacing the faulty part. They fail to recognize the additional cost and stress they leave our family within, as my son is away at college and doesn't have many people in that area to pick him up. He has been at a coffee shop near the shop for the entire day ... and now they tell us at end of day that they cannot get the new part until Monday. We have spent over $2500. dollars with this firm and they will not give this young man a rental vehicle. I would never recommend this firm.

  Bob A.
10 years ago
I always take my cars to Sol's for repairs and am always pleased with the results. They always stand behind their work. Repairs are generally completed on one visit and are completed when promised. I once had a repair completed and the replacement part failed after a couple of months. I brought my car back, and it was replaced at no charge without any problem. Henry at the front desk is a pleasure to work with.

  Maureen Mcglynn
8 years ago
I won't take my car anywhere else. I've been getting my car serviced here for many years. Women especially can trust the mechanics at this shop and are not talked down to and treated with respect. Also you will not be overcharged.

  Susan Gilmore
6 years ago
Dishonest and poor customer service. I took my car in for a repair from last year that I was still having problems with and got nothing but attitude. He kept it for a day and did a semi-fix on the issue. When I was leaving I tried to blow my horn at him and found my horn was no longer working. They had removed the relay switch. I believe when supposedly fixing one problem, they intentionally cause another problem to make you come back for more service.

  Corey Curtiss
6 years ago
The service and expertise is out of this world. No matter where I live in the state, this is the only shop I bring my car to for everything from oil changes to tires, brakes, transmission, and engine repair. They are always professional, friendly, knowledgeable and trustworthy! Highly recommended!

  Jose Schimke
a year ago
Truly the best shop for high performance vehicles of all types. Team is there to help you at anytime and the owner is hands on in the shop daily. 10/10

  Jennifer E
5 years ago
I love Sol's. I've been going here since I was 16. Very honest and trust worthy people. Phil always goes above and behind to make sure my car is safe and reliable.

  Amir Hemphill
5 years ago
They charged me $1500 to fix my trans and it didn t work afterwards. Then when I had more money to pay them to bring my car back they doubled the price. Never again will I come to them. You can t do the job just say it.

  Kat Allweiss
6 years ago
Started coming here with a Fiero in the early 90's. 5 cars later, Tracer,Porche,300Z,Bronco,GMC van still loving this place. Yes it is pricey here, but cheaper then a dealership, service is great. I've never been stranded on the side of the road and my cars last forever. I still have the Porche, Z, & GMC Van..

  Kfal Balli
11 years ago
Took my car in to see why is was misfiring and they automatically assumed it was a tune-up. They kept the car several days before working on it also keeping it outside when it was snowing. Henry (the guy behind the counter) stated that the car will probably need an engine. So I began to price some and they quoted me 1000 higher on a motor from the same source. The part supplier stated the shop was attempted to overcharge as they only charge 800 for it. So Sols added an additional 1000 on top of repair cost. Then they made me pay for a tune-up which I didn't really need. Do not do business here they are not honest people.

  Phil Allweiss
6 years ago
Sols has great service one day most of the time they have well trained ASE technicians and do everything from adding air to your tires for free oil changes with free top off of all fluids engines transmissions electrical tires towing you name it they do it.

  Nakyra Mensah
8 years ago
I am here now, in the parking lot. I got here at 6:42 pm exactly. Told them my lights just went out but every place closes at 6 but them. I even told him I stayed all the way out in Pontiac. Which is like 45 minutes away. With no lights? He said every thing was down and he couldn't help me. So unprofessional especially when your services are supposed to be provided until 6 so bad review you get.

  Carol Kozelski
5 years ago
The office staff and mechanics are 1st rate. I've been going to Sol's for 25 years. I'm 83 years old and wouldn't trust any other place to work on my car.

  Kimberly Sweet
6 years ago
Sols car care is the best by far. They have ALWAYS BAILED me out in a jam!I would NEVER DREAM OF TAKING ANY OF MY VEHICLES ANYWHERE ELSE.Phil the owner is super cool and down to earth!

  Adrienne Alexander
3 years ago
Sol's has been my go to since 1990. They are honest, knowledgeable and thorough! I can't imagine having anyone else work on my vehicles.

  saki jaeg
7 months ago
Very friendly staff but higher prices

  Quinn Moore
7 years ago
I used to take my Ranger there thinking it was a good idea. So last august I thought why not go and give another shop in berkley some buisness. I came in with a trans leak and belt squeel. Cost me $521.10 to reseal a side govorner seal and have my idler pulley replaced. Later that same week I get my truck, drive home, and I still have the same problems I came in with; the ranger is pissing fluid over night and the serpentine belt is screeming like a banshee. At the time i was in college and working so i didnt have the funds to use a rental car or take a day or two off, let alone come back in and shovel out more money. So I save up untill november and take it back, with the same initial problems, and they tell me this time, it will be $840.47 to replace my a/c clutch bearing and 2 seals in my front diff... After being shocked by the cost of repair i took my Ranger to a new shop and showed them my previous bills and told me i was being way over charged in not only cost of labor but also labor hours. Its sad to me because i really wanted to be able to recomend this place to family and friends but i cant say i will be taking my buisness back to sols.

  Gary Olague
a year ago
They are professionals and provide high-quality service. Got my parts/repairs done in less than a day.