Walmart Auto Care Centers
3.5 (53)
1400 Mall Dr, Benton Harbor, MI 49022
(269) 927-6735
walmart.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
James Calvert
6 months ago
Honest prices and excellent service from personal technicians.They take the time to clarify what they are doing to your vehicle.I have been a customer for almost three years and will continue to have my tires serviced here.
Bruce Pawielski
a month ago
Called to see about leak in tire . They said come on in not busy yet . Got right in and they fixed it within an hour . The price was unbelievably cheap and will return for other auto problems as needed . Culprit was nail in tire . Very friendly staff .
xTheKingsGuard
3 months ago
Very nice . Got me in for a quick oil change and I was out of there in no time .
Nanny
3 months ago
Took long to put in battery but customer service nice
Debbie B.
8 months ago
Answer your phone!! It's ridiculous how this service center does NOT answer the phone.You LOST out on a customer needing 4 tires.
Lucresha Sawyer
6 years ago
I had a great experience there, yes it was busy. But I dropped my car off and went on my business and waited for there call. I had 4 new tires put on, they called me told me I still had some life on my tires. Instead of changing me just to make some money. Even though I still purchase new one's, it was winter time. Great prices, nice associates working at the desk. Didnt get a chance to speak with 5th guys working on my car to much. But seemed nice.
Randy Sanders
4 years ago
All I can say is this store is a mess. I go into the service department entrance hoping to get in and out quickly. It never seems to work that way. Someone needs to go to school to learn how to run a service department. Most of the employees in that department don't have a clue. The last time I was there I spoke to a lady who needed her wheels and tires swapped on her vehicle and at the time that I talked to her she had been there 5 hours and they only had one finished. These are wheels and tires that she brought from home not new ones to be installed. I call it pathetic.
Cathie McKinney
8 years ago
Took me ten minutes just to find the entrance since it looks like their shipping dock, then I was turned away at the door without even asking what I wanted. Guess that's where the "Express" comes from!!! Might want to change your hours listed, Walmart.... or better yet, train your staff in customer service!!
Mikey Loudz
5 years ago
They had me wait an hour before I was seen, after i was seen they told me i couldn't put the tires due to the time. Then I went the next day they set to go put the tires they go back to get the tires and they didn't have them
Natasha Osborn
a year ago
Called up there and their customer service was so rude. Lol.
Karen Brewer
5 years ago
They were very helpful though im a woman they treated me very respecful not dismissave like i didn't know what i was talking about so thank you wal mart auto thumbs up from me
Kris
4 years ago
With a walk in service, a wait time should be expected, but it seems like every time I go in there's one person working and a multi-hour wait. They need more shop employees.
Alex White
8 years ago
because clearly walmart is in charge of what google says their hours are, lel.
Dr. Fajingler (C. Jack)
4 years ago
Everything basic, and a little bit advanced. Perfect for me.
Anthony Brown
4 years ago
It never seems to be enough employees to cover the demands of the customers.
Michael Seaman
4 years ago
Associates were helpful and WALMART had what I needed
zeke spore
5 years ago
Slow not nice no help. Just waiting. For a lot there. Just games in the shop
Terena Sturgeon
4 years ago
Fast and courteous with reasonable rates.
Rose Reynolds
5 years ago
I will never buy tires here again
James Wood
5 years ago
Not sure I would go to their website to check
L�zaro Castillo, Jr.
5 years ago
I have bad experience.
Pattie Lowery
5 years ago
Great service
Isreal Howell
4 years ago
Last option only
sundeep sharma
4 years ago
Nice service
Mike
2 years ago
They are closed
Jeremiah Little
5 years ago
Great
Shcarra johnson
5 years ago
A+