Accessibility
- Wheelchair accessible parking lot
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Amber Zoschke
3 weeks ago
My vehicle broke down today and State Farm sent Jeff s Towing. I regret not getting the young man s name when he called, but he was very friendly and helpful. I was able to leave my keys for him so I could get to work. He got my vehicle quickly and dropped it off at my house. Efficient and friendly! Will definitely use them in the future if needed!
Danielle Buhrfiend
5 months ago
A deer hit my car on the way home on I94 We were all okay and pulled off the roadway on the side of the interstate. I called AAA they assigned us Jeffs Towing to tow the car. The tow driver Nathan from the company called right away after I had gotten off the phone with AAA. It was great he was on top of it, he called to tell us he was on the way to get us off the interstate and stay safe. Nathan got my car on the bed of the truck quickly and was very professional. He gave us peace of mind with how calm and how well he explained the process. We got to our destination safe and sound. Thank you for having such skilled and caring tow drivers.
Karen
6 months ago
We were stranded on the highway after our rental car unexpectedly ran out of gas. It was hot and trucks were flying by at 70 mph. We were able to pull onto the shoulder, but were pretty close to the rumble strip.Paul came to our rescue. He brought 3 bottles of water and a bowl for our 70 lb. dog to drink from. Paul braved the speeding trucks and gave us a couple of gallons to get us to the next gas station. He was thoughtful and very cordial.Service: Fuel delivery
Paul W
2 months ago
If you ever need to get towed then you would be foolish not to use Jeff s. Couldn t get my car started, insurance sent them to tow me. The wait was well within the estimate, the driver was great, efficient, safe and respectful of the car. Whole thing was as painless as could be and got a lift with the truck.
Brett Garber
4 months ago
The service was excellent. I was in a bind with a family of 4 stuck after our car broke down on 94. Nathan, who drives a big green tow truck, was very accommodating and patient given the process with car seats and moving our belongings. The ride to Kalamazoo was an hour long, he didn't mind the kids' IPads and even moved his seat up because my 4 year old was needing more "leg space." Happy Thanksgiving to you and your family.
Melvin Clouse
a week ago
AAA. Frank came quick . I had a truck filled with luggage and by the time i emptied, Frank was thereHe quickly changed the flat tire.
Lisa Ellerbrock
3 months ago
I had a difficult to navigate tow this morning and my driver, Nathan, did a fantastic job! He was very nice, very patient and so professional. Thanks again Nathan for doing a great job for a very stressed out me this morning!
Dave Smith
3 months ago
While traveling, I had a flat tire on the highway. Jeff's guy was there within 20 minutes of my call, and I was in the road 30 minutes later. Great service
Kate S
8 months ago
Super fast, nice and courteous! I m saving their number if I ever need a flat changed again! thank you!!! I highly recommend!Service: Tire changeService: Tire change
akley forrest
5 months ago
Tyler was very polite and professional, when he towed out Amazon van today. Thank you so much for your service.
Brandy Jones
7 months ago
Never used this company for anything, but can attest that they have some amazing employees! I was coming out of a Dunkin Donuts in St. Joseph and a really nice guy, maybe named David... helped me out to my vehicle. If I ever do need help while I am at the Lake I will definitely be reaching out!
Ed Hodges
7 months ago
Great team found us disabled on I94 and a different truck even stopped to check on us before the one assigned to us arrived. Such good people and even offered us cool water on a 100 degree day. Thank you for the rescue!!!
David Power
a year ago
We have used the service twice, both through AAA. Each time they were communicative, on time, very pleasant and professional and went the extra mile. They found a weak spot in our spare that could have caused a blowout (verified by a tire shop later) that saved even bigger trouble. Good guys.Services: Battery service, Tire changeServices: Battery service, Tire change
Tom Henry
10 months ago
The driver was super nice and put up with all my sons questions while he was picking up our car. Even let him sit in the passenger seat which made my sons day. Have used them several times and always have had a good experience.
Isaac Hernandez
a year ago
They recklessly towed my car. It is obvious this vehicle cannot be towed the same way as others. They yanked it and now broke the fender. When I asked how they towed it they laughed and said they have years of experience so there wasn t anything to worry about. Look at the pictures and tell me that was towed with careService: Car towingService: Car towing
Michael Dennis Starbuck
a year ago
Really nice people! My family and I were coming back from Chicago/O'Hare area and one of our tires almost came off the van, so we ended up getting stranded. Thankfully, one of the tow truckers came and picked our vehicle up and even gave us a ride the rest of the way to our home in Bangor/Grand Junction area. The driver was absolutely friendly. I would highly recommend these people if you're in the BH/St. Joe area and need to get towed.
Terry Feeney
a year ago
We hit a deer on 94 on the way to the airport at 3 this morning. We called a few 24 hr services and got a wide range of prices and one rude company. Jeff himself took our call at 7am and he was easy to work with and gave us a great rate for a 40 mile tow to our house. Jacob, one of his drivers, got the car back to us quickly and efficiently and I wouldn't hesitate to use them again or recommend to others. Great job guys!!Service: Car towing
Romeo
6 months ago
Tow Truck driver Tyler was professional, cool, and friendly! They also do a great job communicating with you! I d recommend this company.Service: Car towingService: Car towing
James Howard
a day ago
Great place too get your car towed.
Anthony McCoy
2 months ago
Nathan came to the location very respectfully. Please show him some . @ GoodThoughts
Tyler Ferguson
2 months ago
Super nice drivers and operators. Quick service and reasonable prices.
Jason Mcconnell
a year ago
These guys are not only heros but life savers. Broke down in Iowa 3 states away and this company didn't hesitate to deliver. Happy to tow me back to Michigan, no problem! This is the third time Jeff's has come through for me, and won't be the last! Thanks again for the hospitality and keep up the good work.Services: Car towing, Long distance haulingServices: Car towing, Long distance hauling
Ron W
a year ago
Requested towing service and they were able to jumpstart my car. Excellent service from Jeremy and lad on site, and Jeff took the call and lined up the appointment. I would definitely recommend.
Anthony Brown
a year ago
I had my truck towed while I was out of town and everything went smoothly. The driver was awesome. He dropped my truck in the driveway perfectly. He even chocked the wheels to make sure it didn't roll. I recommend them.
strangerfromthealps
a year ago
This company was contacted through AAA to assist with a non-starting car. We were given a 3-hour wait time. After over 3 hours I called AAA back and they said they couldn't get ahold of the company. After an additional hour I was told that Jeff's would not be able to handle the call leaving me with very, very few options. Why take a service request if you cannot fulfill it?
anne brow
a year ago
Scratched my car really bad, I have sent them photos and they haven't done anything. Lawyer might have to be my next step.Service: Car towingService: Car towing
Robert Johnson
a year ago
This is not a service that we ever hope to have, but when necessary, these are the guys to call. They totally rocked. Were reasonably priced, friendly, and the truck was really clean. Thanks guys!
Jim Beran
2 years ago
Phone was answered promptly. They had a nice young fellow Alex out in 15min on a Sunday night. He Hooked up the car and got us to our mechanic. Excellent service 5 stars all the way.
Jaye Minx
5 years ago
We were stranded on a Sunday after 11pm FAR from home. Randy showed up quickly and was nice, polite and professional. He took us to a great mechanic to over night drop and we were able to get on the road the next day. Big relief.
Dave Londot Jr
3 years ago
I would've given a negative number if possible. I will be completely fair though. I did have my vehicle impounded by the police and rightfully so. I was informed that the police were NOT going to put a "hold" on my vehicle and the police had quoted me a cost for getting the vehicle back. In all fairness to Jeff's Towing, the police aren't supposed to be quoting prices. The cost was $230 and I was told $100 which wasn't the tow companies fault. Jeff's Towing seemed very capable of towing a vehicle but I never got to see my afterwards so I'm unable to speak on whether or not there was damage done. The next day I was informed that there was a hold put on the vehicle so I couldn't get the vehicle until that particular officer released it. Both the police department and Jeff's Towing denied it and blamed the other. I spoke with 6 different people from Jeff's Towing and all but 2 people were rude, disrespectful, swore at me and not only acted as if it was ok to do but that it was there right to act that way. One gentleman had given me a fair deal on the cost but then told me where I could stick the vehicle and took the deal away. I was being calm,cool and more than respectful and polite. I asked him to stop yelling and swearing at me and then it was even more of the same and he hung the phone up hard. To this day I still don't have my vehicle and equipment that I need for my job I'm unable to get, which if I get will end up costing me approximately $30k. I could go on, but it wouldn't do anyone any good.