Labadie Auto Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Alyssa Roney
a year ago
Got in accident that crushed corner of car. Went to body shop. analysis took probably 10-15 minutes. Said they'd call me when parts come in. I'm not given any paperwork or information on what the car needs but wave it off because it seems obvious what the car needs. In the course of a month, my car steadily gets worse. Pieces are falling off it while I drive, the head light sinks. I get worried because I receive no updates. When I call the company, if they pick up, they brush off my concerns but then stop answering me altogether. They don't even know when my parts will arrive. Finally, I decide to go somewhere else. The new place takes 30 minutes to evaluate my car and say its unsafe to drive.Within an hour, they hook me up with a time line on when I can expect my car back, paper work regarding costs, have all my insurance information. I regret the time wasted going here to begin with.

  Mystie King
a year ago
I'm only giving one star because it won't let me give 0. I had my car "repaired" by this company and they had my car in the shop for 5 days. I got it back and 2 days later it was smoking under the hood when I pulled up to work. We opened the hood and saw that the coolant pipe was not connected to the engine. The mechanic didn't secure the clamp and let me drive off the lot without double checking his work. The coolant was going everywhere BUT the engine and I'm lucky my car didn't overheat or seize up before I got it towed back there. The manager, Chris, acted extremely nonchalant and when I spoke to his manager, apparently also named Chris, he did just as little to resolve this issue. He even had the nerve to say, "I could have told you it was something else and charged you for it." Except, no, he couldn't because I had photo proof of their mistake. Either way, what kind of customer service is that!? I now have to pay to take my car somewhere else to get it checked out because I don't trust that the original work done on my car was necessary or done correctly. This was not a cheap trip and they did absolutely nothing to resolve this with me. I will never be back or recommend them to anyone. Pure carelessness.

  Guy McKellar
a year ago
The absolute worst place to take your vehicle to be serviced. They will take you for a ride and put your safety at risk. Do not trust these crooked people with your vehicle no matter how desperate you are. They will lie to you about repairs and leave you with even more repairs to be done with a vehicle that is not road safe to drive. As far as I m concerned everyone there has moral and ethics issues that need to be addressed. Corporate will be hearing about these issues with how awful things are running at this place.Service: Auto maintenance

  Holly D
2 years ago
When the oil service was available my oil plug was stripped. I had purchased my vehicle from Labide and recieved free oil change. Guess what? Nothing is ever free. I have a safety plug on and in desperate need oil change. Due to increase in everything my funds are limited. I have not been able to fix the problem and in desperate need of an oil change. I only found out that Labide stripped the plug and no one informed me.

  H Diane
a year ago
I was happy with how I was treated and my oil change. Not too expensive and hopefully everything was corrected as expected. I will post in future if there is an issue. Thank you

  Ashley
6 months ago
Competent and helpful. One of the better dealerships in the area. Thank you

  Steve Murray
2 years ago
Hey labadie! It would be smart of your techs to not smell disgustingly strong of weed while wearing their uniforms I will NEVER bring anything I own to you, only did it out of a favor to a friend, what a joke.....

  barsn poppi
6 months ago
Darius was no help and has bad service skills

  Peter Tenny
a year ago
Made an appointment for an oil change and tire rotation. All went well in and out within 35 minutes.Service: Oil changeService: Oil change

  Fenton Blasco
3 years ago
Terrible service. Don't bother getting anything done. Unprofessional, expensive, and below average service. Get your repairs somewhere else.

  Ron Haas
a year ago
The waiting room is first class, and the staff is caring and professional.

  Twin Flame Reiki And Readings
a year ago
Fast friendly service

  Ellen Barnett
2 years ago
I did really good this time