Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Tracy McCarty
4 months ago
Stopped in to buy a back windshield wiper. I felt like I was asking for the world. He pointed to the back and said they are back there. I asked for help again and he walked back brought it back and said not sure it will fit. I asked if we can try. He walk out and could not get it to work I went with him. He almost broke it trying. I said maybe it's not the right one. We walked back in the store and he walked away. I don't know what he was going through but the other two working there were no help either. I left and went else where and no problems o finding the right fit and help. Very sad.

  Penny Duplease
4 months ago
I have always gone to these people. They are knowledgeable. They are even helpful. I've been cross country and back and always when in need of auto parts. Look for Advanced Auto Parts. They have good quality windshield whippers.

  Miss Priss
a year ago
Very freaking helpful!!! I love that they do the battery charge for free and that they help me put on my windshield wipers for free too!

  Andrew Jackson
2 years ago
My wife while out started to experience battery problems but came to your location make sure that was the case. The response she got was disgusting.. I can't help you because I don't know where your battery is located. Pretty much leaving a female with young children stranded in the cold. I will be sure to tell all that will listen and encourage friends and family to let you know their thoughts as well. I won't forget to let some local garages know as well. I know it's their choice to help but to me I think you are kinda in the business of helping people sometimes in some tough situations. Leaving a female with young kids stranded with car trouble in front of your store doesn't look the best. Especially when it's just a battery.. instead of doing your job making a sale yiu will lose a customer, sale, and most likely she will be sure to share her story on social media so others don't make the same mistake.

  Scott Sutton
8 months ago
They are pretty knowledgeable on auto parts. Real good warranty service. My go to auto store

  Elizabeth Weaver
2 years ago
If I could give 0 stars I would! Advanced Auto Parts on Euclid went above and beyond to be the worst customer service I have ever had anywhere! It was raining and I was in my pjs with my special needs son. I was trying to pick up my daughter from after school sports. My wiper was frayed and I was worried it would destroy my windshield by scratching it. I really couldn t wipe the rain from my windshield ,so I had to drive to the closest store which was Euclid to try and get help. This Euclid store mistreated me by refusing to help me identify the wipers I had previously bought from this store by refusing to come out to my vehicle to identify which wipers I needed ,so I could replace the same ones. I had to call the Columbus store to see if I could get quick help with my current embarrassing moment without sporting my grinch pajamas and slippers inside the store. I was greeted by the Columbus store with a very nice gentleman who treated my circumstance with compassion instead of the denied service I received at this store! Don t waste your time or money at this store go to Columbus it s worth the drive!

  Nick Firu
2 years ago
Justin is 1000% the best customer Service ever came out and talked to us and helped us with are situation. If you need anything go see this guy! 100% recommend

  Anna Backstrom
2 years ago
If I could give 0 stars I would. My friend went to them with a dead battery. They advertise that they replace them so that was the reason she went there. She was greeted with an I m sorry I don t know where the battery is on that vehicle are you kidding me?! There s YouTube man, not to mention I bet there s a book or something in that store that would tell you how. This is an embarrassment and a big blemish to the business and totally Asinine that they would leave a woman stranded in the cold. You will never receive my business and I will tell everyone I know.

  Brendan Nichol
4 years ago
Great place. I have been able to have my car meets there and also when I went in there for parts the first time, I didn't yet have an account setup through and they threw me a discount on what I bought. Definitely getting my business from now on.

  Lisa Davidson
3 years ago
I had a problem with our truck not being able to hold a charge so I went to Advance and they tested the battery and alternator. It was a bad battery so they got it replaced and I was good to go. Very friendly and helpful employees.

  Rodrigo Costilla
7 months ago
They had the parts I needed to do the repairs on my car.

  Ruth Gomyaw
3 years ago
I decided on my purchase, stop in line behind 1 person that was paying. When the cashier was finished with him, she turned and walked to the middle of the store, talked with the other employees, walked back up and right by me standing. She asked where should I go to another employee standing there also ignoring me. I replied, "to a cash register, I hope". NOT. She proceeded to walk to the middle of the store, while the other employee was still standing near the register's. STILL IGNORING ME! I then put down what I intended to buy and went to another auto parts store. I will never stop foot in that store again!

  Jonah Woodruff
6 years ago
I purchased a set of headlights from here and got all the way home (40 min away) went to install them and they gave me the wrong bulbs, I thought well it happens no big deal, drove back there to exchange them for the right ones and they didn't carry them in stock, I said that's fine I'll just get my money back then. The very rude salesman said I need your receipt I told him I don't have one but it's your fault I'm back here to begin with you gave me bulbs that didn't even fit my vehicle, he said well there's nothing I can do a spade is a spade, ARE YOU SERIOUS!!? who says that to a customer? Especially when I was your fault to begin with! I WILL NEVER SHOP ADVANCED AUTO EVER AGAIN!

  josh smith
8 years ago
Great if you are looking for domestic car parts and don't want to order online. Don't try to buy anything for an Audi, VW, or other import. Much cheaper to order parts online if you don't need them immediately.

  Miranda Kasper
5 years ago
I used to come here a lot. Staff is always helpful. Mike and Tyler are very good and always treated me nice. Great job guys

  Dolores Winquest
5 years ago
I purchased a new hitch and the sign said that it was$10 off. They never took the $10 off on my receipt. Just thought you'd like to know that. I'm not to happy about that.

  Nick x8SOAR8x
7 years ago
Didn't get greeted, never got asked if I needed help. I ended up walking out and going to the AutoZone down the road. Much better decision. Always preferred AutoZone anyways.

  Rose Tanner
3 years ago
Great prices with a good supply of auto parts and accessories. Knowledgeable staff who are quick to answer any questions you may have.

  Slaymour Monsters, Inc
3 years ago
Amazing people. MAGA 2020 Guys really are great. I respect personality. Those guys got it

  Jill Schweinsberg
3 years ago
Very knowledgeable staff and always have what I need or get it fast for me!

  Valerie Labrosse
4 years ago
Always good service and they seam to have the parts in stock. Good prices.

  Jake M
4 years ago
Knowledgeable staff, fast and efficient service. If they dont have a part they will also normally point you in the right direction to find it.

  Joe Todd
6 years ago
I've always gotten the parts and help needed every time I've gone in. Great place

  Mel Williams
a year ago
helped me out with a dead battery. sold me a new one, installed it and I was on my way. Thanks!

  Jamie Pritchard
4 years ago
Helpful, awesome promo codes online with in store pickup. Has to be one of my top two go to auto parts store!!

  Tim R
3 years ago
Good selection, friendly staff. This is one of my "go-to" places for miscellaneous automotive needs.

  Greg Bates
a year ago
Completely ordered wrong parts an said o well go to another store

  Judy Kiger
2 years ago
The young man who helped me was wonderful diagnosing what was wrong with my car. Thank you

  Walter Reynolds
5 years ago
Super helpful people. They really took the time to explain to me what was going on.

  Dawn Renshaw
9 months ago
Called to have part ready...it wasnt