Ordus Ford, Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Rick Crayne
a month ago
Becky in Service was very polite and helpful. Mechanics were quick while I waited. They found the root cause of my rear suspension problems that no one else could sort out.

  Anne Tschirhart
a year ago
I recently purchased a vehicle from Ordus Ford and received excellent service before and after the purchase. Dealing with Joe, Mark and Brad they answered all my questions and was completely knowledgeable on everything. The service department does a fantastic job and always provide a very free loaner vehicle if I need one. They sure care about their customers!

  Richard Koroleski
2 months ago
Vehicle was serviced fast. Very courteous staff . Always a pleasure to deal with whether repairs or purchasing a vehicle.

  Lynn Dodge
a year ago
Ordus Ford is EXCELLENT!! Brad Jenks in sales is the most knowledgeable and professional salesperson I have ever dealt with. Ryan and the team in service are unbeatable!! I have recommended Ordus to many friends and all have been very happy. Keep up the great work!!

  Gretchen Roestel
a year ago
Brad made our transactions so easy and seamless. He worked hard to find exactly what we were looking for and was very personable as well as accommodating. He has checked in several times after purchase to ask about our experience and see if we had any concerns.

  Laura Janks
a year ago
I had a great sales experience with Brad when I bought my Ford Escape. I ve also been really pleased with the service department for my regular oil changes and when issues pop up that need to be looked at. I will definitely shop at Ordus for my next vehicle.

  Jason Rogers
a year ago
Brad Janks is very responsive. Kept me updated on the status of my order. Made sure I knew what to expect. When my truck arrived he did a great job making sure I clearly understood everything about it. After a couple days, I generated more questions and he answered those also.

  Laura Jarrad
a year ago
Brad has been nothing less than fantastic throughout the leasing process. Ordering and getting into a new vehicle was way less stressful than I imagined due to Brad and the rest of the team at Ordus Ford. Thank you all!

  Rodney Wilmoth
a year ago
I bought a 2023 Ford Bronco from Brad Janks at Ordus Ford he did amazing job getting the deal taken care of, it only took a few hours with my trade and getting the purchase processed . Make sure you ask for Brad when you call up Ordus Ford. By the way I Love my Ford Bronco.

  Dave DeFrancis
a year ago
Purchased a 2022 Ford Bronco from Brad Janks at Ordus Ford in Bad Axe. Brad communicated with me frequently in a detailed manner throughout the process and made some significant recommendations on the which options would suit me and my family well. I've brought the vehicle in for regular maintenance and was very pleased with the service and will make my next purchase with Brad.

  Christina S
a year ago
Brad went above and beyond to help us secure our new Bronco. Even though we got there after closing, he stayed to ensure our three hour drive downstate was worth it. Thank you for working with us and making our dream of owning a new Bronco a reality. It s nice to know that there are still decent people and dealerships out there who care about their customers and put them first.

  Valeri Coleman
3 years ago
Brad made our car buying experience awesome. He was knowledgeable about the cars we test drove, and had answers for all our questions. Would suggest this dealership to anyone looking for a Ford product. Especially the next day when we drove over something and ended up with a flat tire. Once again, one phone call to Brad and he had everything taken care of for us!

  Kathy Dropeski
a year ago
Brad Janks is the best salesperson! I have bought several vehicles from Ordus, new and used, and have had an excellent experience every time.

  Andy Thiel
2 years ago
Brad was awesome in helping me get my truck. Because of the chip shortage I had to wait 7 months but Brad always kept me updated and when it finally came in, he met us after regular work hours to get it all taken care of. This is me and my wife s second vehicle from her and won t be the last.

  joanna kala
3 years ago
I wanted to say Huge Thank you to Ken Jimkoski at Ordus Ford. He helped us with our first new vehicle purchase. He was extremely understanding and patient. He checked on any recalls and answered all of our questions. He stayed with us even after closing hours to make sure we felt comfortable. Thank you so much for being part of our community, Ken! You are highly recommended!!

  KKZev
a year ago
I can normally get an appointment within the week. Building is clean and staff is polite. My only complaint is that they have never returned a call if I leave a message, so I normally call back again in a few minutes or visit in person.

  Paige Recker
a year ago
Great people to work! Brad was very helpful when picking out a new vehicle! Happy with my vehicle choice!

  Steve Forster
4 years ago
Bradley Jank's help me in looking for a truck with all the things that I would like in a truck. We looked for a new one but none of them had the specs that I wanted nor the color. He found a couple of used ones that were great low mileage trucks that would work, he also took it one step further by ordering a truck with the color and specs that I wanted. The new truck was delivered on or about the same time that we were looking over the used trucks. Upon weighting out the differences I decided that I would go with the new truck that he order with the specs that I wanted. I couldn't be happier with Brad and with his persistence to help . He took his time to explain all the different options that were available and even continued to call and let me know that he was still looking and he hasn't forgotten about me. Joe & Greg Ordus made sure they thanked me personality for shopping at their dealership. Thank you Ordus Ford!!!!!!!!!!

  Chris Lane
6 years ago
Couldn't be happier with my salesman Bradley Janks. He took his time to explain all the different packages on my 2017 F-150 and even stayed late to help me through the process was so happy with the dealership I bought my wife a new Edge 3 months later and when we picked it up Joe Ordus made sure he was there to personally to thank us for shopping at Ordus Ford. Now that's what I call doing business the right way. Thank you Ordus Ford

  Brenda Chapman
5 years ago
I went in here to find our salesman and was given instructions by the parts manager who was very helpful because I wasn't familiar with the town. Later I returned with Brad Janks to look at an Edge on the showroom floor but instead I found a beautiful burgundy velvet Fusion.

  Scott Mrozek
a year ago
Went there for a recall, and got in and out in a breeze. It was simple to schedule an appointment, and before we knew it, it was done. I ll definitely be back.

  Traci Krug
4 years ago
Excellent service! Brad was extremely helpful every step of the way. Quick responses! Great experience overall. 10/10 would come back again!

  JoJo Forbes
9 months ago
Brad made this the easiest buying experience ever! I could not be happier with my purchase.

  william hereim
4 years ago
Never had a problem here. Always a friendly staff. Last two trucks I bought from them, had over 180,000 on them and the one is still being driven around with over 400,000 on it. Not sure who is driving the second one, but I'm sure its still going also.

  David Soule
4 years ago
Wonderful company to work with, they will answer all your questions and have you riding in the best vehicle for you. They stand behind what they sell and there service is second to none. 5 star!

  Zach Soap
2 years ago
Definitely be leery of getting a car from these people. They barely budge on the price and they have no problem selling you a car with problems. I just got a car from them a couple days ago, and I m already experiencing what will be expensive problems.

  Cora Carr
a year ago
Always go here since I purchased my Bronco. They are always very nice and priced fairly

  Clark Shuart
a year ago
Great place to work with. Can't say enough good things about Ordus Ford.

  Harold
6 years ago
Only dealt with them through ebay very satisfied and happy with my Authentic SVT license plate frame! Excellent quality

  Linda Janks
a year ago
Love the car I purchased and the service I receive at Ordus Ford.