Uncle Ed's Oil Shoppe

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  John Foster
a month ago
Great service! I requested a premium oil filter; they were able to get it for me. I needed a replacement radiator cap; they were able to get one for me. The manager of this location was very accommodating and helpful. Bernard, Josh, Emily, and the store manager at this location were fantastic!! They gave me a great price with the stellar service! My expectations were definitely exceeded!!

  Christopher Schaub
a week ago
Uncle Ed's is the best place to get your oil changed in the Metro Ann arbor area. The staff are very friendly and they do a really good job very conscientious.

  Arielle Jean
4 months ago
I ll never go anywhere else to get my oil changed/car checked out, so friendly, so helpful- I m not comfortable with car knowledge & the folks here always make me feel taken care of. John is quick & correct, I love it here. I can t remember the name of the man who helped me out w/ logistics, but incredibly friendly folk here.

  kate peterson
3 months ago
Last summer, approx 2 weeks after receiving an oil change at Uncle Ed's, I was on the highway when the Oil Pan Drain Plug fell out and oil spewed all over the highway and the underbody of my car/ splash shield. I pulled over immediately and had the car towed to my local dealership, as I wasn't sure what was happening. They found the oil plug "sitting on top of the splash shield." I was charged $235 for the assessment and repair by the dealer. After getting it back, I drove it to Uncle Eds and spoke to the manager George, who accepted responsibility and promised to reimburse me for the repair fee, the oil change cost (~$110) and clean or replace my splash shield. I left the splash shield and picked it up a week later after they had cleaned it. George (who has always been friendly and seemingly helpful) says he had submitted it to the powers that be and it was out of his hands. After several follow ups, I never received payment or a response from someone named Sebastian who is apparently in charge. Until last year, I was an Uncle Georges customer for at least 10 years. I am incredibly disappointed.

  Bernard Patterson
4 months ago
Stadium location has the best service staff! Not knowing all of the names, but Bernard is very kind; gave my dogs treats while I waited. The red-haired lady tech was super nice and informative and, the tech with the NE stern accent did a wonderful job, too! Awesome. Repeat client.

  Sarahi Palma
2 months ago
The other night I was stranded in a Kohl's parking lot with a dead battery, frantically trying to get a tow truck to anywhere to get a new battery put in my car. It was close to closing time, and the folks at Ed's Oil Shoppe came to my rescue. Thanks to them, I got home safely and now have a fully reliable car again. They went out of their way to help me, and I am so thankful. Thanks again to Ian, Carl, and the other guy (sorry, he had no name tag). Will be going back for all my car needs

  Marcia Fox
2 months ago
George was so wonderful !!He was pleasant to me, informative, kind, helpful. AND he genuinely cares about his employees! He spoke to them with the same attitude he used with me as the customer. He was available and willing to teach them. Superb experience!

  Sharmayne Kuikahi-Tucker
2 months ago
Love this location and the location on Washtenaw Ave. Great service! The workers are knowledgeable, friendly, and not pushy when trying to upsell their products. Make sure to give them your email so you get coupons on future oil changes and other products. It helps out with the overall cost tremendously.

  Hannah Tulett
4 months ago
Everyone here is always so so helpful and extremely kind! my mom has a diesel truck (with a lot of issues) and everyone who helped us made sure to explain EVERYTHING. so so amazing and im not sure of her name but the woman with the orange/red hair is a total rockstar, wonderful service and wonderful staff!

  Ryan Smith
2 months ago
Always fast with great service and techs. Ian was great. Paul Davis company appreciates all they do for our fleet.

  Nicole Quinn
a month ago
Uncle Eds is fast and friendly! It was so nice having a woman take care of me (Emily). The environment is not intimidating at all, which is something I really appreciate.

  Michael Barnes
5 months ago
Absolute Incompetence.Uncle Ed's Oil Shoppe completely destroyed my car. Hours after getting my oil changed at the West Stadium location, my car no longer functioned. My mechanic was quickly able to diagnose a myriad of issues that came as a direct result of Uncle Ed's malpractice. This was only the beginning of the nightmare. The next two weeks were spent calling Uncle Ed's incessantly (at least 10 times a day), they did not answer a single call. My mechanic and myself went in person to Uncle Ed's to ask them to come look at the damages they caused and cover the payments. Somehow, that didn't work either - nobody from the shop ever returned a call or showed an ounce of interest in making things right. I was finally able to get in contact with someone from their corporate office at which point they continued to drag their feet until finally they covered the repairs. Easily one of the worst experiences I have had with any business in my entire life.

  Joseph Harburg
5 months ago
I came here once for an oil change. It took them over an hour to do what I could have done in 15 minutes. They also told me I had to bring my own oil which I was running late so I went and got oil and came back. To which then nobody talked to me for 10 mins after I got in. Then they basically kept me hostage for the next hour as they took the filter out then disappeared for a half an hour. I cannot recommend this place in good conscience.

  Kenneth G.
3 months ago
Hey Josh and the whole crew at Staidium blvd. Ann arbor uncle eds, not only help my car, give me indy 500 pit crue service , but they treat me like family, remember my name, and tell me if the see other problems that they dont need to like tire treads or loose bumpers , ect . So greatful!! U gotta hire more like this group of experts! Sincerely,Kenny grim. Ann arbor!!

  Steve Hathaway
3 months ago
In and out in very short order--but the guys seemed very competent (knew details about my car's battery, etc. even though that wasn't part of what I was there for), and I didn't feel like I was being pushed to buy extras.

  Amy Unsworth
a month ago
All employees were super friendly and attentive to my car s condition. Loved the coupon too!

  Dr. Daniel Payne, F.
2 months ago
Hey, these gentlemen were getting acclimated to a new system and even though it sounded chaotic they did an awesome job! Thanks Guys.-Dr. F Payne

  Levi Pierpont
3 months ago
Went during a slow time. The team was doing great! Until a manager came out, started yelling and swearing, and made everyone uncomfortable. Another business that would be run better without its manager.

  John Dewitt
5 months ago
The broke a piece on my car while checking the air filter. I would have rather them not check the air filter if theyre going to break things. I went for an oil change and understand the other services they offer. Instead of forcing plastic they could have explained the situation and took the higher road explaining to me they did not feel comfortable checking the air filter because the part might break. When speaking to the manager he said he has to call around to junk yards and find a used piece. When something breaks on my car I replace it with new OEM parts. I expect the same from them as well.

  Matt Lavender
3 months ago
Have been going to this location for years, everyone is polite and professional, good group of people. If you re in a rush they get you in and out, they are always accommodating.

  Rachel Randall
8 months ago
I m surprised at all the 5 star Reviews on here. The last 2 times I have had my oil changed here, something immediately went wrong with my vehicle. The most recent issue was that my car (after running perfectly smoothly before going here) began to vibrate as I accelerated immediately after getting an oil change here.I took it to an auto shop and they told me there was a missing piece. That my car was running on 3 cylinders when it s a 4 cylinder vehicle. Seems like somebody forgot to put some parts back in at Uncle Ed s.Also, when I pulled in to get my oil changed they had to check to see if they had the correct part to change the oil on my vehicle. They had the part which I was happy about. But, the man who was going to be changing my oil expressed that he wished the staff had not found my part because he was tired and wanted to stop working for the day. I found it very strange that he would say that in front of a customer and it was only 1:30 in the afternoon. Just an example of how very few people anymore are willing to put in a full day of work.Sure, the staff may be friendly, but that just doesn t cut it when I need my vehicle to work properly and all the parts be replaced correctly.I will never trust my vehicle to them again. Lesson learned.

  Teena Gordon
6 months ago
Very happy with my oil change today. Service was quick. Lights were all checked. Tires were filled. So no high pressure sale. I will be back when it is time for my next oil change.

  Callie Ford-Weber
4 months ago
Fist time here they were very nice. I know nothing about cars and they explained everything to me and answered all my questions.

  Rod Bugarin
8 months ago
I've never had such a PHENOMENAL experience at getting my oil changed. I just moved to Ann Arbor and drove into this place because they had a $15 off AND they didn't look busy. What impresssed me was 1. I stayed in the car. This means I could see what they were doing. 2. They explained everything and gave me choices and prices of what each step cost. 3. They were fast. 15 minutes I was in and out with new filters. 4. I loved how they all worked all together and it seemed that they enjoyed what they were doing.When quality, professionalism and convenience is what you're looking for in an oil change, go here.

  Mike Slater
3 months ago
Best crew in the business. Been coming here with my diesels for 15 years. Only place I let touch my trucks!!

  Cheryl O'Brien
5 months ago
The guys were very helpful and quick as usual. They did a great job and I recommend this place to my friends all the time.Service: Oil changeService: Oil change

  FN Stoner
4 months ago
Ian was really helpful and great at explaining everything that was wrong with my car.I will definitely be coming back again

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4 months ago
Ian was professional and courteous. He was able to support my maintenance required light immediately. Finally, the oil change was done quickly. I highly recommend this service.Services: General repairs & maintenance, Oil changeServices: General repairs & maintenance, Oil change

  Margaret Bohan
6 months ago
Quick service! Bernard was so nice and walked me through everything my car needed and even helped me out with some discounts. Everyone was so nice and knowledgeable.

  Joann Mckinney
3 months ago
Joshua was our service tech and he explained everything to me and I was very happy with his service.