Ross Beakes Collision - Platt Rd
4.6 (9)
2231 Platt Rd, Ann Arbor, MI 48104
(734) 531-6397
rossbeakes.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Marc-Gr�gor Campredon
3 weeks ago
Are they expensive? I don't think so every time we ask other business around and everything comes at similar price.Are they a business with good practice? So far so good.They took care of several cars from friends and neighbors.The owner is eager to promote good business practice, not with the usual business. But he cares about his customers. One of our neighbors is an elder woman, living along with family that lives far away.We are not far from the business, for me an easy walk for a 80 + years old ... A little much.We help her as we can, when her car was ready I could not come help her right away due to my work. Ken, the owner just told he would drop the car - Truly - A favor nothing much. But he got it.Few weeks later our neighbor had another issue, and Kent was so reassuring and helpful. Yeah - Insurance money, blablabla, he could have just do the minimal. He went above and beyond.They are very respected around, so they are busy - That is the issue. However if you do not seek to abuse them - That business will always be kind, respectful and helpful.A true local business. No question asked.
Tal Vaknin
4 months ago
Took my car here to get some body work done after an accident and came out with missing parts. Not sure why, but after paying upwards of $1.2K just to get it repaired, my car was still not good. The hood was VERY out of alignment with the body and blamed me saying I wanted cheap work after trying to sell me on replacement parts over $500 higher than what I found them for MYSELF. Now, I have to go through another headache just so my hood can stay closed while driving 30mph.
Kimberly Mills
6 months ago
Got an estimate,This shop does great work, taking a second car there for repair soon.Only shop around that I will use.
Arthur Phelan
a year ago
They have not yet completed the repairs however I can say that Ross Brakes's honesty and integrity is beyond reproach. A rival collision shop tried to total my car and strip it for parts without my knowledge. Thank God for RBC who had already given me a true estimate. No price gouging. Just honest people,honest work.
Lonnie Forrester
a year ago
Very friendly,very professional. Top notch shop. Highly recommended
Ryan Hullah
a year ago
Great customer service! Would definitely recommend and return.
Artur Verdiyan
11 months ago
Great service. Quality work